Firefox Support Forum

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it works, but only once. What is wrong? I have the latest Firefox version. Thanks

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime later, you could start using one again. Wow. Please. There are times when I do not want to enter the master word, even when going to sites for which I saved passwords. For one thing, I can leave my computer for a while, without having to restart Firefox, lest someone has access to all my sites. But the prompt -master password "required"- comes back again and again. It can be ignored, and I can go to any site and log in (it's not really "required"), but the prompt comes back, again and again. You've received several complaints about this. Please, why can't you do the simple programing task of an option the user can select, saying "don't ask again (until you restart Firefox)."

Thank you.

p.s. if you can't manage that, please change the existing prompt to more honestly read: "Enter your master password. Firefox thinks you're an idiot for not entering your master password, so even though it's not strictly required to sign in to web sites, we're going to ask you again and again, unless you go the trouble of stopping use of master word and then the trouble to restart it. Because that's how Firefox works, and our programmers don't know how, or we don't care enough, to give you the option to suspend this prompt."

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains black with 3 white dots, not functioning. On other browsers the LastPass icon turns red, functioning. How can I get the LastPass to function? I have been forced to use Edge as my primary browser where I prefer to use Firefox. Please help.

How do I block autoplay vedio?

I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos I open, and I need to unmute it every time. I just want autoplay to not start, not mute the video too.

I am not happy. For years now I have been using Firefox problem free on my one and only laptop, running on Windows. Today, my streak was broken and the source of my unhappiness is that my usual Firefox password is not being accepted. Before continuing, (a) I am no computer whiz, totally self-taught by a really sketchy individual...ME ! (b) I have done nothing to cause or contribute to this problem. Powered up, was asked for my password (one and only I use ) typed it in...and NOTHING....ZIP....ZILCH ! Few things piss me off more than simple things not working for no apparent reason, like a password, that has ALWAYS WORKED FINE. (c) I am already unhinged by a number of things, the pandemic, Putin's War, the economy, living as a pauper and more. Because of that and a few more things, I am ready to put Mozilla Firefox in my rear view mirror......and carry on with the recommendations present when I first bought thus unit. (hint-Using Firefox was NOT one of those recommendations). btw I thought it was a nice touch by Lenovo to install a rear view mirror on my refurbed Lenovo T430s....I BET NOBODY ELSE HAS ONE ! Be that as it may, and help out there as to how and why my password would just stop working? AND, if someone can offer help in answering that, how about throwing in a QUICK FIX....or a SLOW FIX ....OR ANY FIX..... Thank you Brothers and Sisters of The Universe. Blessings to you and yours for helping this dumb pauper out in his time of need.

Congratulations! You have made both Firefox and Thunderbird unusable. With the latest Firefox screwed up update I can no longer get my bookmarks to show in a column on the left side of my screen. With Thunderbird I can no longer get my addressed to show when I try to send an email. Will you please unfuck your upgrades. I will now have to use another supplier. Guess I won't be sending any money to support mozilla.

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep getting an error about it being corrupted. I've restarted the computer, closed Firefox. It's the same. Dashlane tried to trouble shoot with me, but they have not solved it either. It worked on Google Chrome, but I cannot get it to work on Firefox. Firefox is my browser! I need help to get Dashlane installed and working on it.

I have tried with different commands lie ctrl+w,Ctrl+alt+F4 , like this everything is used to closed current tab or entire browser .I tried the other way right click on tab> close all tabs But i need a shortcuts to close all tabs except the current tab which were using. Could you please help me on this.Which will be more useful to me ..

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE ::: I DID DOWNLOAD AND UPDATE MY PC TO THE NEWEST VERSION WHICH DID NOT LIKE AT ALL !!!!

So, I returned to the latest version I had been using and all is well. EXCEPT : I AM CONSTANTLY NAGGED TO UPDATE. WHICH I DID, DID NOT LIKE, AND DO NOT PLAN T DO IT AGAIN.

You need to add an option for user like me who have done what you asked and did not care for the result. IF YOU THINK PEOPLE WILL LEAVE, PERHAPS YOU ARE RIGHT ... IF YOU GIVE THEM THAT CHOICE. I PREFER TO SEE THE CHOICE TO KEEP WHAT i HAVE AND NOT GIVE IN TO THE LATEST WHIM. So, if your product is so good, why not let us decide to stay with the version we are using and not be nagged into a new one we will not like. If your product is as string as you think, you should be able to give the user that choice! D. CHAPMAN ANGERS, FRANCE

{"state":"success","url":"/display/confirm/quiz/75c674c4-90ee-491b-8108-c16ce90919bb/264263/confirmation?campaignId=264263&channelId=8847&medium=direct&source=travelchannel&payload=Ln1nFxkjHxCAkQJfP%2BeNlrPyuRumASS6dP3gowk%2F31U%3D&containerId=c6d9d631-fe55-4296-b1cc-3fb94dba950a&channel=website","entry":{"id":"83fc17fb-c260-4ba8-baa2-62df10055e9c","uid":"w268acbac45df20f586a25dafcf5ca416","ngx_ext_id":"dfc9c970c0165bb29bc10f76de076d71","ngx_ext_id_type":"integration_id","content":{},"quiz":{"score":0,"message":"Incorrect! But good news: you're still entered for a chance to win $10,000 cash.","total":1,"payload":"Ln1nFxkjHxCAkQJfP+eNlrPyuRumASS6dP3gowk/31U="}},"route":{"routeRef":"display:route:activate","token":"|:|xstiBiP-j7Ul44jtyy9yw1PJ3jpooJM0sOHn7HkQ-Yk"}}

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and tried everything from creating a new profile to changing the History settings. Unfortunately, none of the solutions provided have worked. I know it's only one password to type in and then my profile is synced and it retrieves my bookmarks, saved logins, etc. but it's very annoying to have to do.

Does anyone else have any other potential solutions?

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Hi all,

since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is why I am asking for your support.

The link to the website is: https://sellercentral.amazon.de/ Whenever I want to visit the site, I get the error "HTTP Status 400 – Bad Request" (see attached image).

I already checked with amazon themselves, but they said the issue lies within my computer. My IT department said the issue is related to the browser most likely; and indeed, with Microsoft Edge for example, I am able to open the website.

Does anyone know this error and even better knows how to solve the problem?

Thanks in advance!

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming over. Now I'm worried my bookmarks, etc., have been erased, but I won't have access to my primary computer for several days. Is the sync just not working? Please help, thank you.

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.