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left click on mouse disabled when viewing my accounts on HSBC website

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine … (read more)

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine on Opera

Asked by Bruce Bolton 2 days ago

Last reply by zeroknight 2 days ago

URL is broken in firefox

Any links from rcsearch.ru to aliexpress is broken in firefox, but works in another browsers. For example click any aliexpress link here rcsearch.ru/-c48920. … (read more)

Any links from rcsearch.ru to aliexpress is broken in firefox, but works in another browsers. For example click any aliexpress link here rcsearch.ru/-c48920.

Asked by welcome-to-semiconductor-hell 2 days ago

Last reply by zeroknight 2 days ago

Downloads Freeze, And Firefox Process Won't End During Restart

Hi, Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restar… (read more)

Hi,

Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restart Firefox.

When I attempt to restart Firefox, it closes the browser window. However, when I try to reopen it, I get an error message stating that Firefox is running but not responding. The 'Close Firefox' option does nothing, except make the box pop back up a moment later.

I can't kill the Firefox process in Task Manager or Process Explorer, because it says access is denied. I can't kill it using taskkill in command prompt because it says there is no running instance of the task.

The ONLY thing that seems to help is completely restarting the computer, which is getting frustrating to do several times a day.

I can confirm Firefox is up-to-date. Any tips are appreciated, thank you!

Asked by James McAllister 2 days ago

Last reply by zeroknight 2 days ago

Can't clear autosuggest

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in … (read more)

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in a given sequence rather than more common ones. Website that I go to every day no longer appear.

Multiple websites suggest this sequence:

https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I follow the "clear all.." and nothing changes. How can I start anew and have FF re-learn my url history?

Asked by bizbizbiz 2 days ago

Last reply by zeroknight 2 days ago

red outline for firefox primary password prompt

After the last update my primary password prompt box is outlined in red. It was never outlined in red before the update. I cannot find any information for this issue. … (read more)

After the last update my primary password prompt box is outlined in red. It was never outlined in red before the update. I cannot find any information for this issue. Anyone else experiencing this anomaly (at least it appears to be one since no one has reported it). Thanks

Asked by Phillip G 3 days ago

Last reply by cor-el 2 days ago

Firefox color won't let me change white backgrounds?

As you can see here, despite me setting custom colors and checking every setting i could find, i can't seem to find what will turn this white color to grey or black, doe… (read more)

As you can see here, despite me setting custom colors and checking every setting i could find, i can't seem to find what will turn this white color to grey or black,

does anyone know how to fix this?

Asked by Heather Peterson 3 days ago

Last reply by zeroknight 3 days ago

Entered text in a website search box has no reponse. Works in Firefox Troubleshoot Mode.

When I enter text in Firefox 125.0.1 for Netgear's firmware download page at https://www.netgear.com/support/download/ to search for "GS108Ev3" Ethernet Switch, I get no … (read more)

When I enter text in Firefox 125.0.1 for Netgear's firmware download page at https://www.netgear.com/support/download/ to search for "GS108Ev3" Ethernet Switch, I get no response. It works in Firefox Troubleshoot Mode and works with Chrome Browser.

Asked by Mike J 3 days ago

Last reply by cor-el 3 days ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 5 days ago

Last reply by zeroknight 4 days ago

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by matek90bat 4 days ago

Last reply by zeroknight 4 days ago

Amazon Search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S.

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is. … (read more)

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is.

Asked by tehwalker 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu : The message is "Fichier non… (read more)

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu :

The message is "Fichier non téléchargé - Risque de sécurité potentiel" that is "No downloaded file, potential security risk" :

When we download a pdf file from the server, the "choice box" allow to . open in the browser or . open in Acrobat or . download on my PC. The opening fails with this message. This is the problem. The download on my PC works and when I open the file from my PC it works also.

We need this function of opening a pdf or xml directly from a server IBM Power with Ubuntu. It was OK for several years until 125.0.1 Firefox version. We had no change on the IBM server.

Can you repair this problem quickly. My PC uses Windows 10

Thank you Patrice Castejon [removed phone#]

Asked by patrice.castejon 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Firefox updates

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally … (read more)

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

Asked by de-nouement 1 week ago

Last reply by NoahSUMO 5 days ago

Background Files running

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the… (read more)

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the Task Manager and it showed that there were 15 instances of "firefox" running in the background. All showed a UAC Virtulization of "Disabled". But they also showed using 638.8MB of memory. I do not know whether these are necessary files that must run in the background or if the number of files indicates that my system has been hacked and someone else is in my system from outside. Any suggestions as to validity of these files running or how I might confirm that they should be running. I have noticed the number of excessive background files before but the number is never consistent which makes me fear I may have been hacked.

Asked by svillecb 5 days ago

Last reply by cor-el 5 days ago