Showing questions tagged:

Imported bookmarks don't show on bookmarks toolbar

I have a new Windows 11 lap top and have been trying to make Firefox work the same as on my Windows 10 laptop. I looked at "Bookmarks import doesn't show bookmarks on tit… (read more)

I have a new Windows 11 lap top and have been trying to make Firefox work the same as on my Windows 10 laptop. I looked at "Bookmarks import doesn't show bookmarks on title bar? " and tried to follow the instructions. The result is that the bookmarks toolbar contains both "Import bookmarks" and "Bookmarks menu" but not the actual Bookmarks Toolbar titles. The Library shows:

   *All Bookmarks                   (The asterisk is bold inside a square)
         Bookmarks Toolbar
         Bookmarks Menu
               Mozilla Firefox        (Get Help}
               Mozilla Firefox        (Help and Tutorials)
               Mozilla Firefox        (Help and Tutorials)
               Bookmarks Toolbar
                    Finance
                    Trade
                      (et al)
         Bookmarks Toolbar
              Finance
              Trade
                 (et al)
   $Bookmarks Menu            ($ is actually a menu emoji)
         Mozilla Firefox              (Get Help}
         Mozilla Firefox              (Help and Tutorials)
         Mozilla Firefox              (Help and Tutorials)
         Bookmarks Toolbar
              Finance
              Trade
                (et al)
   %Other Bookmarks           (% is actually folder emoji)

As you can see, I am going round in circles. I do not understand properly how bookmarks work. On my old Winows 10 laptop, I managed by trial and error to get something that I could use, but now I am mostly getting error.

Solved 2

Earthlink email scrolling

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today … (read more)

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today on my Android phone.

Solved 1 1

How do I keep Firefox from opening new windows as full-screens?

Now when I click on something in Firefox, for example a Facebook post, it opens in full-screen mode, not just in the selected window size. When the new window opens in fu… (read more)

Now when I click on something in Firefox, for example a Facebook post, it opens in full-screen mode, not just in the selected window size. When the new window opens in full screen, it covers other stuff already on the desktop. It's f'ing annoying. How do I choose to have new windows open at the existing window size?

Solved 1

Unable to reorder tabs using a mouse

I am using the latest 155.0 build of Firefox on Windows Edition Windows 11 Pro Version 25H2 Installed on 21-08-2026 OS build 26200.9278 Experience Windows Feature Experi… (read more)

I am using the latest 155.0 build of Firefox on Windows

Edition Windows 11 Pro Version 25H2 Installed on 21-08-2026 OS build 26200.9278 Experience Windows Feature Experience Pack 1000.26100.360.0

Recently, probably around a few weeks ago, I have found that i am no longer able to reorder tabs using the mouse left click and drag to reorder.

The mouse is working fine and I am able to do the same reorder on the Chrome browser however it doesnt work on Firefox anymore.

The only way to reorder tabs is to use the popup menu and select Move Tab.

Kindly fix

Regards Sanjay

Solved 1

ChatGPT replies are empty only on firefox

Issue persists on Incognito Mode and it goes away if I use different browser. Since 2 days issue like this happened and it is retroactive meaning all previous conversatio… (read more)

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

Solved 3 1 50

Could you please add back the plus "+" button for new tab in the next update?

After today (Sep. 2, 2026)'s update, I noticed that the the plus "+" button for new tab is canceled. Instead, I have to now click right on the work function and click "Ne… (read more)

After today (Sep. 2, 2026)'s update, I noticed that the the plus "+" button for new tab is canceled. Instead, I have to now click right on the work function and click "New Tab" for a new tab. This revision is quite counter-intuitive. Could you please add back the plus "+" button for new tab in the next update?

Thank you very much.

Solved 1

Toggling off "Stories" doesn't turn them off

Hi folks! My Firefox just updated and I'm now receiving the recommended stories (along with the widgets and recent activity.) when I open a New Tab. I was able to disabl… (read more)

Hi folks!

My Firefox just updated and I'm now receiving the recommended stories (along with the widgets and recent activity.) when I open a New Tab. I was able to disable the widgets and activity and I see the place where I can turn off the Stories, but they are not going away.

In the "Customize" menu accessible via the pencil icon on the New Tab page, toggling Stories off does not make them go away; reloading the page, the toggle is re-enabled.

In the general Settings menu, accessible via the hamburger menu and under "Home and startup," I have Stories ("Exceptional content curated by the Firefox family") toggled off. The toggle does not reset, but the stories still display.

How can I fix this? Thank you all very much in advance.

Solved 2 12

How I can open Firefox with a specific profile with a parameter?

I found a parameter to open Firefox with a dialog to select the profile (-P) But, I'm looking for a parameter to open direcly Firefox with a named profile. Thanks … (read more)

I found a parameter to open Firefox with a dialog to select the profile (-P) But, I'm looking for a parameter to open direcly Firefox with a named profile.

Thanks

Solved 2

Costco.ca doesn't load on laptop but does on iPhone.

Hello, My Win 11 Home (ver 25H2, OS build 26200.9168) Dell laptop runs Firefox v. 155.0 and doesn't load costco.ca however my iPhone 15 Pro Max running Firefox v. 154.1 d… (read more)

Hello,

My Win 11 Home (ver 25H2, OS build 26200.9168) Dell laptop runs Firefox v. 155.0 and doesn't load costco.ca however my iPhone 15 Pro Max running Firefox v. 154.1 does. The laptop's browser initially loads the costco.ca landing page (for 1 second) then displays a white screen with this message: "Application error: a client-side exception has occurred (see the browser console for more information)."

What can I do to enable Firefox to load Costco.ca on my laptop?

Thanks,

Steve

Solved 2

How do I uninstall Microsoft Store version of Firefox?

When I started up Windows 11 on my new laptop, I had to connect to the web via Edge to be able to install Firefox. I foolishly went on to install Firefox via Microsoft St… (read more)

When I started up Windows 11 on my new laptop, I had to connect to the web via Edge to be able to install Firefox. I foolishly went on to install Firefox via Microsoft Store. I have now installed Firefox from the Mozilla website via the Microsoft Store version, but I cannot uninstall the Microsoft Store version. I don't have access to the folder where it is installed even though I log on as an administrator.

Solved 1

GiveAsYouLive ap

I use GiveAsYouLive to raise funds for charity when shopping online. To ensure it works what settings should I have in Firefox to allow the shop site to interact with my … (read more)

I use GiveAsYouLive to raise funds for charity when shopping online. To ensure it works what settings should I have in Firefox to allow the shop site to interact with my browser? Please explain in simple terms as I'm not a techie !

Solved 6

french language extension add in not working only English US why?

I have downloaded downloaded language packs English UK and French France, but when I spell check in Mozilla the only option in the open menu for language there is only En… (read more)

I have downloaded downloaded language packs English UK and French France, but when I spell check in Mozilla the only option in the open menu for language there is only English US to use even though the other two preferred languages have been downloaded. Am I missing a trick to activate the languages so that they show in my language menu when spell checking?

Very frustrating that I only have a default of US considering I am in France and use French and UK English.

Solved Archived 3 259

Print Header and Footer no longer works even when box is checked in printer options

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is che… (read more)

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is checked in the printer settings, but they do NOT print. This change has occurred during the last couple of weeks, perhaps as the result of an update. It seems that checking or unchecking that box makes no difference now. Same result regards...no Headers or Footers. Please advise.

Solved 9

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Solved 24 1 270

Bookmarks scramble or are deactivated after shutdown and don't work upon restart

For about a month I've had to use Chrome because my bookmarks scramble or become unoperatable, then about 4 days ago they started saving again & all bookmarks worked … (read more)

For about a month I've had to use Chrome because my bookmarks scramble or become unoperatable, then about 4 days ago they started saving again & all bookmarks worked fine. This lasted about 3 days then went back to becoming dead or wrong (may all say 1 or 2) sites I visit. a restart may lose any new bookmarks, & the rest of my bookmarks are either wrong site or dead links. How do I correct? I have tried new downloads & the new Firefox acts just like the messed up version. Probably a simple setting but I give up, can't find the solution. Any help appreciated. You have my permission to change any setting needed to fix Bookmarks. Thanks, James

Solved 2 1 130

How do I report a virus attack on Firefox?

I got an email, supposedly from Microsoft with an update on its terms, from a microsoft.com email address. I clicked on it and it went to a Captcha window. Trying to cl… (read more)

I got an email, supposedly from Microsoft with an update on its terms, from a microsoft.com email address. I clicked on it and it went to a Captcha window. Trying to click on the items (in my case, bicycles in the pictures) triggered multiple warnings that my computer was under an attack and that seven viruses were reported, and I should re-up my subscription with McAffee. I had Trend antivirus enacted on my computer, but discovered the plan was ended by Best Buy and there was no update or way to continue it. I continued to get the notices and clicking on the recommendations to run scans and update McAffee continued to trigger notices of attack. I reactivated my McAffee program, rebooted my computer and opened with Microsoft Edge instead of Firefox. No notices of attack appeared. I ran Windows Update and learned my Windows Defender was current and a scan showed no viruses. The notices of attack only appear when I try to use Firefox. I tried to delete Firefox to see if reinstalling it would resolve the problem but it only allows me to "Refresh" Firefox. What is going on here?

Solved 2

Sidebar

Why wasn't there notification & instructions about the layout change. I can't find my document files anywhere now. Really annoyed. Not intuitive

Solved 7