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  • Solved

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 2 months ago

Answered by Denys 2 weeks ago

  • Solved

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Asked by Gene Minor 2 months ago

Answered by Denys 2 weeks ago

  • Solved

I get pictures every day from microsoft one drive, now when I click on them I get a blank screen

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a bla… (read more)

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Asked by barbara panzano 1 month ago

Answered by Denys 2 weeks ago

  • Solved

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (read more)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Asked by dirmme 2 months ago

Answered by Denys 2 weeks ago

  • Solved

Onedrivelive.com displays a blank screen when opening from a "your memories from this day" in Firefox

Onedrivelive.com displays (now already 2 months) a blank screen when opening from a "your memories from this day" email (coming from ******@onedrive.com ). Screen of roll… (read more)

Onedrivelive.com displays (now already 2 months) a blank screen when opening from a "your memories from this day" email (coming from ******@onedrive.com ). Screen of rolling, blank gibberish appears. And by gibberish I mean the screen is brownish with waves of dark/light color going back and forth across the screen. it only happens when I open the link in Firefox, NOT for example in Edge. WHY IS THIS ERROR IN FIREFOX?

Asked by JaVo 3 weeks ago

Answered by Denys 2 weeks ago

  • Solved

Unable to play some YouTube videos on Firefox on Steam Deck

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem f… (read more)

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

Asked by Umbravita 2 weeks ago

Answered by Umbravita 2 weeks ago

  • Solved

Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (read more)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Asked by ppgminark 3 weeks ago

Answered by Denys 2 weeks ago

  • Solved

Drop Down Menu On Certain Websites Won't Work

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/govern… (read more)

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Asked by KoiYouu 4 months ago

Answered by KoiYouu 4 months ago

  • Solved

Can no longer log into Bank of america online banking on Firefox on my computer

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big prob… (read more)

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big problem yesterday. Only started 10/21. Running an M1 Mac Mini Firefox 144.0 (aarch64). Mac is running Sequoia 15.6.1.

What do I have to do to get it back up and running? I would rather not have to change the password if i don't have to.

Many thanks for your help.

Asked by eperless 3 weeks ago

Answered by eperless 3 weeks ago

  • Solved

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the… (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Asked by ad16 3 weeks ago

Answered by ad16 3 weeks ago

  • Solved

support

some sites are not opening in time it takes a lot time at last it says Mozilla no not supported it can not open the site needed eg ghrish login that is government site … (read more)

some sites are not opening in time it takes a lot time at last it says Mozilla no not supported it can not open the site needed eg ghrish login that is government site

Asked by mutonyacyber 3 weeks ago

Answered by mutonyacyber 3 weeks ago

  • Solved

Accuracy of calendars in some websites.

Hi, I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google … (read more)

Hi,

I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google Chrome instead of Mozilla and it went right. It was accurate with Chrome browsing those sites. Did you hear of the same problems with Mozilla ? What can be wrong ?

Thanks for your insights,

All the best,

Denis

Asked by dcoolfriend 2 months ago

Answered by Denys 1 month ago

  • Solved

Firefox Issues With Facebook

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panel… (read more)

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

Asked by eugbug1 2 months ago

Answered by eugbug1 1 month ago

  • Solved

When I search for Google images on Firefox, the "See more" button appears.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge … (read more)

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

Asked by sweet0670 1 month ago

Answered by sweet0670 1 month ago

  • Solved

cannot open or delete emails on google mail and youtube videos will not play. Had this problem a month ago. It's Firefox because I have no problem using MS Edge which I hate.

cannot open or delete emails on google mail and youtube videos will not play. Had this problem a month ago. It's Firefox because I have no problem using MS Edge which I h… (read more)

cannot open or delete emails on google mail and youtube videos will not play. Had this problem a month ago. It's Firefox because I have no problem using MS Edge which I hate.

Asked by puhpow66puhpow66 1 month ago

Answered by Kiki 1 month ago

  • Solved

Netflix not working with Firefox

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date. Update required Looks like your browser, op… (read more)

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Asked by ckitrick 1 month ago

Answered by Paul 1 month ago