Firefox Community Forum

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact anyone at Mozilla on this issue. If we Mozilla doesn't show concern we will easily make the complete transition over to Chrome. This is the fourth time I asked for help and have tried trouble shooting the issue from posts listed. We are sick and tired of trying to get this issue resolved and have been with Firefox for over ten years. Does anyone at Mozilla care? No phone numbers, no direct contact? Why the hiding? Obviously we are all pissed off about this issue.

Charles Simonet [email removed]@hotmail.com

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

How about fixing this bug that was put in the last update. I have tried all the suggested fixes and nothing works. I am switching to another browser because I cannot complete a simple login with your bugged software update. I am not using my phone to fix a software issue you have created...do the update or you will be losing more customers.

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Hello After last firefox update this page mail.proton.me (specifically: https://mail.proton.me/u/0/inbox) does not load for me.

It works in chrome and edge but not firefox. I cleared my cookies and cache but it did not help. All I get is blank white page and sometimes error message. I attach screen from my F12 menu when I try to load page. In brave for example there is much more activity than in FF.

I'm no longer able to play Youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC [email removed]@aol.com

p.s. Youtube does work and play on my Edge browser

After one of the updates in March qrz.com is no longer displaying correctly. This was working before. When you lookup callsign W5WLG with Chrome you will see flags of different countries under the bold title W5WLG. This used to work fine on Firefox until about 2 updates ago. See the attached screenshots.

thanks wayne

I regularly receive email advice (via Thunderbird) from companies to access my account with them.

Two days ago I selected a link to direct me to the secure form. I note that the exact same link has been provided to me in the past and opened. This time however I was confronted with "Invalid Address".

I was advised to copy the link into another browser; I chose "Edge" and the form opened.

I have cleared FireFox's "Recent History" but that still gives no joy.

How do I overcome this?

Is there something in a configuration file that I might edit, or a potentially corrupt Windows Registry entry?

I do not use any Windows Security depending upon Bitdefender (which has never created any issues of this nature).

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. It worked fine on firefox until the last update.

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p).

• I've deleted the cookies and cache but that doesn't solve the problem.
• I always keep current with FF updates.
• The problem is only on my computer. No problem on my husband's computer.
• No problem in Edge or Chrome.

What next?

Hi, I have noticed that for the last three weeks, i have been unable to access Whatsapp web using the Firefox, is there a problem? While using other browsers, the whatsapp web is accessible. Please rectify that coz firefox is my default browser. Thank you.

Regards, Georgiadis

Hi, i cant make some actions in my account in browser game (battleknight) . After click on icon ,,mission,, , page is just refreshed and mision is not activated. Also in Highscore, when i hit some icon to sort players, the same issue always happen. It was OK all years long and game is OK on other browsers, this happened after todays actualization. Thanks for some help. (i tried to restart browser, clear cache)

Firefox is not allowing me to login to Reddit.com. Nor can I create a new account with Reddit.com with Firefox.

I can login fine with Microsoft Edge. I don't want to use Microsoft Edge.

I can login fine with Chrome. I don't want to use Chrome.

What's Firefox's problems?

moonpupy@outlook.com

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears then there is site background, but only for a moment, then the next picture appears, thus creating flickering effect. Its different from slow loading. It only happens on next unloaded picture, meaning, that if i move back and forth between already loaded pictures then everything is fine. Other browsers, Edge and Chrome, doesn't have that problem, they load pictures seamlessly.

I was wondering if i can do something in about:config, but i have no idea what to change. I also tried disabling hardware acceleration, but it made it even worse.

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

So Firefox automatically updated to version 136.0 and now Disney Hotstar (hotstar.com) website does not work. It shows the following error: "Something went wrong. Don't worry our best minds are on it. Please use the skip option if available or try again later." (see screenshot) There is no skip option.

I downgraded to version 135.0.1 and everything works fine. Hotstar website also works fine in other browsers. But soon the automatic update kicks in and with version 136.0 Disney Hotstar does not work at all.

Firefox version: 136.0 64-bit for Windows OS: Windows 11 24H2 Home Edition (build 26100.3194)

Thank you in advance :)