Firefox Support Forum

I have a list of clickable bookmarks that normally displays in the left side panel. It's currently missing. If I click on 'Other bookmarks' it appears to the right but is not pinned and doesn't seem pinnable. How do I get it back to displaying in the left side panel all the time as before? Clicking on 'Bookmarks Toolbar' or 'Bookmarks Menu' doesn't bring it up. I don't see any other options in the side panel nor do I see anything relevant under 'Bookmarks' in the top ribbon menu......? Many thanks and regards Ray

for new file types the option to save the default behaviour for future downloads is no longer avaliable for me. Also, the option to set in "Settings -> General -> Files and Applications" does not show any of the new file types.

I've tried re-installing firefox, as well as refreshing but still the same results.

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when clicking a link or doing a google search. For those 10 seconds, you can't do anything on the page; no clicking other links or selecting text.

I've already tried: - troubleshoot mode; it still happens when all extensions are turned off - turning on/off hardware acceleration - creating new places databes - updating to the newest version

What can i do to fix this?

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working.

When I open a new tab the cursor goes immediately to the start of the homepage URL which is not helpful as if I type it just retains the URL after what I've typing(See Image). I've tried playing around with about:config to get the cursor to populate into the google search bar on the browser home screen but, it doesn't work.

I've also tried setting the new tab page to blank but, then sometimes it doesn't search google even though it says it should and says URL unrecognised(see the other images).

Why is this happening, I just want to be able to not have to manually delete the URL to search using the search bar and this seems like really basic functionality to me.

Hi. I have problem with firefox account addon. I acidenty remove it from the addon menu(that one on the right up corner in firefox) and i can't find it in addons setings. how can i add it again to addon menu?

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

Hi, I have been searching a way to change the Firefox new tab background image keeping its vanilla design. I found I could use a userContent.css file in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1271362] I have followed the instructions step by step but it doesn't currently work.

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message:

Page not found - We can’t seem to find the page you are looking for. Any ideas? This is infuriating. I'm on a Mac running Ventura and the newest version of Firefox. Thanks.

I ran a loghttps://pastebin.com/jydVHHs0 of playing a youtube video mediaencoder? not sure if encoding issue or something else

The videos take a long time to play. I upgraded my system recently and was removing and reinstalling audio-related utilities with DNF.

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new problem.

When I click the Firefox icon to launch the browser, and reopen my tabs, It opens for a millisecond, then closes faster than I can try to read if there is an error. When I click it AGAIN, all my tabs are GONE and I have to search for them manually, which is a royal pain.

Why is this happening? How can I stop it from happening? This is annoying as hell.

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in the box, it just hangs. There is an option to open in its own window, but that also is blank - no past messages, no contact names, no ability to start new message. When I log onto Facebook in Edge, Messenger works fine in Facebook.

I've tried everything I found on the internet for this issue - updated and refreshed Firefox, cleared history/cache/cookies/site data, uninstalled and reinstalled Messenger, refreshed Facebook to initial settings, used Firefox in troubleshooting mode, reset everything, turned off browser, turned off my computer, used shift key to reload tab - nothing has worked. There are some instructions about stuck cookies, but I didn't understand them so I didn't try that one thing. I've gone into every menu I can find to try to figure out this issue, which isn't the end of the world, but I would appreciate some other ideas for what is suddenly causing this. Because now I have to redo all of my settings and preferences and logins and the problem still isn't fixed.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

I hope this applies here. I tried using the "-p" command fro Librewolf. Wiped out my sessions and settings.

Is there a way to do this in Firefox and or Librewolf?

I can sync my home desktop (Windows 10), home tablet (Windows 11), and phone (Android) just fine, but I am having trouble syncing with my work desktop (Windows 10). As I can work from home, I would like to keep my bookmarks, history, etc. synced.

While at work, when I start Firefox, it says that I am running an older version of Firefox and either need to create a new profile or exit to avoid problems. So I create a new profile, then update to 117, then restart Firefox, and things are fine for a bit. Eventually though, if I exit Firefox, it will go through this cycle again the next time I start Firefox. When I check the version after starting, it says that I am on version 115, even though I already updated to 117. I went into about:profiles I saw that there were several profiles there: default, default-release, then default-release-1, 2, etc., with the most recent number being the one currently in use.

Could this be some sort of organizational setting that is preventing the update from sticking? Is 117 not 'backwards compatible' with 115, so to speak, with regards to syncing? Any way to work around this? Any insights here would be appreciated.

I'm trying to connect to my Schneider XWPro Gateway for access to my solar inverter, and security policy on Firefox no longer't allows access. I can access using Safari by explicitly allowing access. Error from Firefox is as follows:

Secure Connection Failed

An error occurred during a connection to 192.168.1.120. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Your error message states there is a problem with a certificate conflict, however there is no apparent way to tell which certificate is causing the conflict, so there is nothing I can do about it. This is a new problem, I have been able to access this device in the past.

Any suggestions?

Hello. I recently moved from windows to Linux Mint, and noticed the behavior of the Picture in Picture window is different when resizing. On windows, the aspect ratio is kept. while on Linux, it is free form, making these black bars around the video, so I have to resize it very carefully to not show any black bars.

How can I make the PiP on Linux behave like on Windows? That means resizing keeping the aspect ratio.

Attached are the comparisons between Windows and Linux Mint.

Thank you very much!

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.