Showing questions tagged: Show all questions
  • Solved

Video Playback

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixe… (read more)

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

Asked by jackharkin163 4 hours ago

Answered by TyDraniu 2 hours ago

  • Solved

FF Profile that was never used got modified/populated. How?

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.defau… (read more)

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

Asked by Stone 13 hours ago

Answered by cor-el 9 hours ago

  • Locked

Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 20 hours ago

Last reply by Paul 8 hours ago

  • Solved

I want to keep an older version

Hi! Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still spa… (read more)

Hi!

Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still space on my screen to see the website I'm trying to see. The newer versions (100 and newer) take up too much space on my screen. Every site has its own headers, and so I am left with about an inch of working space. That's really not enough to see anything.

Is there a way to get the security updates without the new look? Is there a Firefox Light version available, with minimal headers and all? I prefer Firefox, and would love to keep it. Having to reinstall it (to get the older version back) several times a week is not good.

Any help would be appreciated. Thanks very much!

Asked by Janice_bernhard 3 days ago

Answered by cor-el 13 hours ago

  • Solved

Why won't my site work on Firefox mobile?

I have a blog hosted on Render. The base URL provided by them is https://parker-codes.onrender.com. This URL works perfectly, in all browsers. I purchased a domain from … (read more)

I have a blog hosted on Render. The base URL provided by them is https://parker-codes.onrender.com. This URL works perfectly, in all browsers.

I purchased a domain from Google and then linked a CNAME record to the Render one: https://blog.parker-codes.dev. This URL works in many browsers except for Firefox Mobile (on Android). I receive the error "Address not found. The browser could not find the host server for the provided address."

- I flushed the DNS cache and checked that it propagated across the globe. I used nslookup to verify the domain resolution. - I tested in various other browsers on desktop (Safari, Chrome, Firefox) and mobile (Chrome) and they all work. - I turned off mobile extensions. I also tried in a private window. Still no luck. - I reached out to Google support. They don't see any domain or DNS issues on their end.

From all of this, it appears that the Firefox mobile browser has a bug that can't load the site for some reason. It can't properly resolve the host even though many other browsers can.

Asked by Parker McMullin 2 days ago

Answered by Jonathan Provost 21 hours ago

  • Solved

I'm feeling lucky (Google Search on FF)

Hi guys, I hope you can help. To bring you up to speed, you can check below past articles for similar problems. https://support.mozilla.org/en-US/questions/1193905 ht… (read more)

Hi guys,

I hope you can help. To bring you up to speed, you can check below past articles for similar problems.

https://support.mozilla.org/en-US/questions/1193905 https://support.mozilla.org/en-US/questions/901741 https://support.mozilla.org/en-US/questions/962174?esab=a&as=aaq

This problem has just resurfaced. In a nutshell, when I type "Lost IMDb" or "Tyson Wiki" in the URL bar and hit enter, that would take me straight to that page of that site. So "Lost IMDb" and enter would take me here: https://www.imdb.com/title/tt0411008/

Now it takes me to random search results like so: https://www.google.com/search?sourceid=navclient&gfns=1&q=lost+imdb

Similar to "I'm feeling lucky" Google search is what I want back. When FF got rid of "Keyword.URL" search, I had to use an add-on such as: Google Browse by Name search engine to get similar results. Now also that has stopped working lately.

Can anyone help me get that type of search result back please?

Thank you kindly.

Asked by Alienware 4 days ago

Answered by TyDraniu 1 day ago

  • Locked

Disable the "New Tab Ctrl+T" function via Mozilla Firefox ADMX (Policy)

duplicate of /questions/1415071 thread. Hi all Gurus, I have been trying and searching but I could not find a suitable answer. Figured I try asking the question here.… (read more)

duplicate of /questions/1415071 thread.

Hi all Gurus,

I have been trying and searching but I could not find a suitable answer. Figured I try asking the question here.

Is there a policy in Mozilla ADMX or what is the policy that I can configure to disable the "New Tab Ctrl+T" function on the menu please? Attached image.

Asked by cycheong 1 day ago

  • Solved

When clicking on a redirect to a new tab in the Bon Appetite site, Firefox causes a BSOD. No other browser does this.

When clicking on a redirect (Get recipe) to a new tab in the Bon Appetite site, Firefox causes a BSOD. No other browser does this. ver 113.2 64 Bit. (Reinstalled) No exte… (read more)

When clicking on a redirect (Get recipe) to a new tab in the Bon Appetite site, Firefox causes a BSOD. No other browser does this. ver 113.2 64 Bit. (Reinstalled) No extensions in effect. Computer: I9 with 32 gigs DDR4 and terabytes of open space. Graphics: Radeon RX 580 - 8G All drivers up to date. VRam tested with OCCT

The big thing here is, NO other browser has this issue. I have whittled down system error logs to only DCom and LSA errors.

Any real help would be appreciated!

Asked by Larry 4 days ago

Answered by Larry 1 day ago

  • Solved

Photos load incorrectly in Ebay

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one an… (read more)

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

Asked by cwilber 2 days ago

Answered by cwilber 2 days ago

  • Solved

All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (read more)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 2 months ago

Answered by leeharam2004 2 days ago

  • Solved

Twitter + multi-account container, constantly redirects to login page

I'm trying to use multi-account containers to use twitter and other sites from accounts unique to the container. For twitter, if I select a container, a new tab opens wi… (read more)

I'm trying to use multi-account containers to use twitter and other sites from accounts unique to the container.

For twitter, if I select a container, a new tab opens with the twitter login page in that container. If I try to login, another tab opens in that container, with the login page. So, I can never log in.

Is there a solution?

Asked by cheyrn 1 week ago

Answered by cheyrn 3 days ago

  • Solved

Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (read more)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 4 days ago

Answered by cor-el 4 days ago

  • Solved

Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (read more)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 5 days ago

Answered by cor-el 5 days ago

  • Solved

video YouTube

The download is that I am always movies on the transfer to a good comedy and show us movies because of the news , e-mailed, browser Firefox Android.install and migrate e… (read more)

The download is that I am always movies on the transfer to a good comedy and show us movies because of the news , e-mailed, browser Firefox Android.install and migrate etc

Asked by dazzlesamuel485 5 days ago

Answered by dazzlesamuel485 5 days ago

  • Solved

PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (read more)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

Asked by huligaani83 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

Mozilla Crash Report

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the follo… (read more)

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.

I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.

Thank you.

Asked by robnett2014 5 days ago

Answered by Terry 5 days ago