Firefox Support Forum

I logged in to Firefox on my new computer and I know I had everything accept credit cards checked off to sync and have been logged in. I double checked everything and made sure to sync just in case. After logging in to Firefox on my new computer, it still shows everything that i had checked off to sync but it's not syncing anything and looks like a fresh install of Firefox with no account, even though I'm logged in and have synced. What am i doing wrong? I consider myself to be pretty competent when it comes to this stuff and I don't see what is wrong.

I love Firefox and usually work with a well organized set of about 40 tabs that are pinned for easy access. Occasionally i will open a page in "new window" so that I can make better use of multiple screens. If I inadvertently or quickly close the window with all my pinned tabs first, and then close the singular "new" window, all my tabs are gone. and of course the open previous or recently closed window only opens the on with no tabs. Is it possible to save the all tabs, or a "master" or "default" window?

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

Basically, when I download a file, I want the panel to just open and show me the file's progress and all. But the panel *never* opens, even with the option "Show Panel When Download Begins" enabled. All it does is show me an animation with a check-mark.

For this last month I cannot get Farmville 2 to load onto my computor Have been playing for the last 2 years and had loads of friends on the game now nothing Not a happy bunny!!

I have checked several times, windows, and FireFox (drivers I haven't) are all up to date; I have tried: Reinstalling, Resetting, removing all extensions and theme, each individual extension, watching videos on the private mode, downloading firefox fresh once again, etc. Nothing works, I can't play a single video on youtube through FireFox. Be it private, or not. Reddit videos do not work, Netflix does not work, everything keeps on loading, I'd like any help. I want to stay with FireFox, but I can't watch a single thing...

when on my "Stockcharts.com" website and using their "ACP" interactive charting, the cursor scroll is not smooth and is very jumpy. I don't have this problem onGoogle chrome. Any suggestions?

Video: https://www.youtube.com/watch?v=dJHFBAIHlwI

I’m switching tabs with either: • Ctrl+PgUp • Ctrl+PgDown • Ctrl+Tab • Ctrl+Shift+Tab These skip over tabs that appear in every sidebar vertical addon’s list, but stay hidden from the native tab bar. I don’t recall closing them, but perhaps I did at some point, still, why do they get stuck? • I can select them by clicking so they exist • Sidebery’s active tab style gets applied on all of them • Native tab bar shows no active tab • Normally I hide the native tabs but wanted to see how they match • The tabs are there with the inspector (Browser Toolbox) • Issue happens all the time with a few tabs

Addition: When I tinker with these broken tabs using the inspector they seem to collapse and get closed. They are no longer selectable and if I switch sidebar addon (and back) they are no longer there.

I normally don't use multiple vertical tab bar addons, they are just there to demonstrate the problem. It happens with a single Sidebery as well. In FF settings container tabs I removed the preset containers. This mismatch makes the browser unusable for me. I require working vertical tabs (I come from Vivaldi, wanting to switch).

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open when I turn the monitor off the audio will no longer go through properly when it is turned back on. The video is still playing fine but the audio isn't going through properly. Refreshing the page fixes the issue.

I have made sure to disable all other audio outputs and defaulted the current HDMI output. Audio playback works fine on every other application that I have tried.

Running Windows 11.

Cannot open the website Dillons.com using Firefox. I can open it on Edge but not Firefox. Is there setting I can change on Firefox that will allow me to do so. Clearing cookies still does not allow me to open the website.

I updated my Firefox today and now videos do not play.

I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work after trying all of the following (then, and again now):

Things I've Tried: 1.) Clearing data (cache and cookies) 2.) Turning off "Strict Mode" 3.) Running CCleaner 4.) Disabling/enabling HW acceleration 5.) Checking that the DRM box is checked (and trying it without it checked) 6.) Refreshing Firefox 7.) Uninstalling/Reinstalling 8.) Updating my Windows install 9.) Updating drivers 10.) Disabling all Firefox extensions 11.) Running without extensions 12.) Running in Firefox Troubleshooting Mode 13.) Running Windows in Safe Mode with Networking 14.) Running a fresh install of Firefox without signing in after deleting all traces of Firefox from my PC (including Program Data folders, registry entries, etc.)

What finally worked back in April was to dive into "about:config" and change "media.rdd-processenable" to "false".

That fix does not work this time around.

In the meantime I've been using Brave and having no issues. I've tried video playback in Chrome, Opera, and Edge on this computer with no issues. This playback problem is exclusive to Firefox.

Video playback still works just fine on my 4 home PCs running Windows 10 and Pop_OS (3 self-built, one Asus laptop) using this same build of Firefox.

Other/Rant: I suspect this is a Firefox/Windows 11 problem. Most likely this is not something I can fix myself, but it's incredibly frustrating since I'm buried deep in the Mozilla ecosystem and use it for work. I'd prefer not to have to swap between browsers just so I can watch videos; too many windows open on this tiny work laptop isn't fun to juggle. Basic video playback is the #1 thing I use my web browser for at both work and home so it'd be nice if this irritating, months-long, unacceptable issue were resolved. A modern browser that has video playback issues? What good is it then? What's most irritating is that it seems I'm the one of a very small number of users with this issue, since I see very little posted about it online.

I've been a Firefox user primarily for almost half a decade now - moved over from Chrome for privacy issues. Never had a problem until 4/22 of this year and considering it's still an issue 3 months later... it has me re-evaluating the reliability and my commitment to an otherwise amazing browser.

Hey, I seem to have this issue loading Youtube pages.

I'm running the same exact addons on both browsers.

I don't know why it happens but I think it's completely unacceptable for two browsers to behave so differently.

firefox: https://streamable.com/fqu4iy also for some reason the video doesn't autoplay????

edge: https://streamable.com/a3j2kv

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?