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my email has been taken over

sandeemost@aol.com has been breached and taken over. I have not been able to receive emails since 1/19/22. I have had this email for 30 years but someone now has contro… (read more)

sandeemost@aol.com has been breached and taken over. I have not been able to receive emails since 1/19/22. I have had this email for 30 years but someone now has control. what do I do? They have used my email to solicit google play cards from anyone connected to my account. I don't know who to report to. I have emailed aol twice but mine is a free account so I don't hear from them. HELP an alternate email is june26sm@gmail.com please answer me there as I don't receive on aol account.

Asked by Sandee 3 hours ago

Last reply by FredMcD 17 minutes ago

Message about slowing Firefox

When on msn.com, newsfeeds often go blank and a message at the top of the page reads, "This page is slowing down Firefox. To speed up your browser, stop this page," and t… (read more)

When on msn.com, newsfeeds often go blank and a message at the top of the page reads, "This page is slowing down Firefox. To speed up your browser, stop this page," and there's a "stop" button. I've been having this frequently the last few days and had never had it before. How do I make it go away? Thanks.

Asked by mkeirnan 2 hours ago

Last reply by FredMcD 21 minutes ago

suggested usernames that are not in my list of PW's retained by Firefox ???

On repeated occasions, I have been offered multiple usernames in logging onto a website, specifically some choices that are all numeric usernames in addition to the corre… (read more)

On repeated occasions, I have been offered multiple usernames in logging onto a website, specifically some choices that are all numeric usernames in addition to the correct one. When I then attempt to edit my Firefox PW list, there is no such username listed. I'll grant that I'm not always disciplined when offered "Save this PW and username?" at time of logins, but even if an inadvertent save, they should be there when I access the list.

(Windows 10 Browser)

Asked by d_easterday 2 hours ago

Last reply by FredMcD 21 minutes ago

  • Solved

opening some pages in a large size instead of small size

Good afternoon Frequently I use this page: https://www.flashscore.com/ in Mozilla Firefox browser. Earlier when I clicked on the page in this service for example: https:/… (read more)

Good afternoon

Frequently I use this page: https://www.flashscore.com/ in Mozilla Firefox browser.

Earlier when I clicked on the page in this service for example: https://www.flashscore.com/match/CrSqmqeL/#match-summary, it displayed a small size window in browser, because in this way it should be displayed.

Now when I click on the above page, Mozilla displays a normal, large size of the page, what is irritating.

How to fix it ?

Thank You very much in advance.

Best Regards Lukasz Mizera

Asked by lukasz_mizera 4 hours ago

Answered by FredMcD 24 minutes ago

dark mode after update

i just noticed the other day that everything is now in dark mode youtube/google etc.. i want to keep my theme with a dark upper portion but want the screen to be white ag… (read more)

i just noticed the other day that everything is now in dark mode youtube/google etc.. i want to keep my theme with a dark upper portion but want the screen to be white again.the only temporary fix is to chage the them to all white. this is anoying me is there a way to get this forced dark screen back to what it was or to revert to a previous version of firefox? any help would be great! i did several searches to no avail. thank you!

Asked by penzes102 6 days ago

Last reply by ofreeman 50 minutes ago

Google Calendar not displaying correctly

I noticed just in the last few days that Google Calendar is not displaying certain items correctly anymore. I have tested this in Troubleshoot mode and the issue exists … (read more)

I noticed just in the last few days that Google Calendar is not displaying certain items correctly anymore.

I have tested this in Troubleshoot mode and the issue exists there as well, so I know it isn't one of my addons causing it. I have not changed any settings recently either.

Can someone please advise me on this issue?

Asked by Daniel 8 hours ago

Last reply by FredMcD 50 minutes ago

All bookmarks deleted after Firefox update. Nothing in "Old Firefox Data" folder helped to restore.

Please help me find and restore my missing bookmarks. There are hundreds of entries needed to access essential sites to pay bills, contact physicians, and much, much more… (read more)

Please help me find and restore my missing bookmarks. There are hundreds of entries needed to access essential sites to pay bills, contact physicians, and much, much more. I am embarrassed to admit that there are also some adult oriented bookmarks that remind this old man about his younger life. Thank you for your understanding and help.

Asked by Dr. Williams 1 hour ago

Last reply by jscher2000 1 hour ago

Can NO longer use firefox to access a website

I live in senior community. I have been using Firefox for several years. Recently I have been unable to access the "portal" I use to pay my rent, ask for maintenance etc… (read more)

I live in senior community. I have been using Firefox for several years. Recently I have been unable to access the "portal" I use to pay my rent, ask for maintenance etc. I got a new password from the office yesterday and was still unable to access the company website to Pay my rent. It was suggested I change my "password" and I did. To no positive result. I had to use "chrome" to pay it. Am I going to have to do this everytime I have to do anything on this "resident portal". The company name is Overture Virginia Beach but was bought by Westminster Canterbury. I find the timing somewhat noteworthy.

Many thanks... Linda Summers

Asked by summers18 1 hour ago

Last reply by jscher2000 1 hour ago

I have a problem paying a bill in the USA

I must renew my Passport and it costs $120 and in the past I have done it with my Visa Card. But now for some reason it doesn't work any more. The US Government seems t… (read more)

I must renew my Passport and it costs $120 and in the past I have done it with my Visa Card. But now for some reason it doesn't work any more. The US Government seems to think that the problem is with Visa! The problem is when I try to write the number of the Vise Card in the box that is provided, it only accepts 13 of the numbers that I type in, and not all 16. They suggest that the problem is with my Browser, and not with their s/w. Does Mozilla give problems when people like me, who want to send money from Germany to the US Government in America?

Asked by warp4dennis 1 hour ago

Last reply by jscher2000 1 hour ago

Set up custom default search URL

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use sev… (read more)

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Asked by ygoe 18 hours ago

Last reply by jscher2000 1 hour ago

My omnibox is just permanently broken for it seems one website.

This was the original thread <https://support.mozilla.org/en-US/questions/1363425#answer-1471931> In short, to summarize the original issue, one day after clearing … (read more)

This was the original thread <https://support.mozilla.org/en-US/questions/1363425#answer-1471931>

In short, to summarize the original issue, one day after clearing my 'recent history' 100% once, gmail.com never ever became autofilled again. I can't get it to show up, no matter what.

I even refreshed firefox, still didn't help, sadly. The only thing left is to uninstall FF but that's a headache I don't want to do. and there's no guarantee that it would work.

Tried disabling all my extensions except for the most obviously fine ones like momentum. Didn't seem to help. <https://support.mozilla.org/en-US/questions/1176553> This guy had the EXACT same problem I had. So I followed through these suggestions. Didn't help.

1. Does anyone know what the right keywords for this would be if I want to google others who have similar issues? Looks like I can only just hope other people have the solution. But I've googled things like firefox not suggesting history in omnibox search. Hasn't come up with anything that worked yet.

Asked by marshall929 4 days ago

Last reply by jscher2000 1 hour ago

missing bar

i restarted computer and firefox did a software update. once done, and firefox reopened i am missing the bar that had various websites I frequently use below the address … (read more)

i restarted computer and firefox did a software update. once done, and firefox reopened i am missing the bar that had various websites I frequently use below the address bar. for instance, mail, suddenlink, siebert, etc etc . How do i recover that?

Asked by georgebloom2000 8 hours ago

Last reply by georgebloom2000 1 hour ago

Reload button disappeared suddenly

Thankfully after a few minutes spent on a google search, I figured out how to put it back. What I want to know though is why it disappeared in the first place, and why th… (read more)

Thankfully after a few minutes spent on a google search, I figured out how to put it back. What I want to know though is why it disappeared in the first place, and why there is even a reason to be able to remove it anyway? I never touched it, I never did anything to customize the toolbar. It disappeared entirely on its own.

Asked by dialgathetimelord 2 hours ago

can't access the Microsoft Office website

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office… (read more)

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

Asked by danil_mazur 6 hours ago

Last reply by TyDraniu 2 hours ago

Incorrect display of Cyrillic and Latin symbols

Hello! Firefox 96.0.2 64bit, encountered an issue: symbols for Cyrillic and Latin looks like taken from different fonts, related screenshot attached. It's not so critical… (read more)

Hello! Firefox 96.0.2 64bit, encountered an issue: symbols for Cyrillic and Latin looks like taken from different fonts, related screenshot attached. It's not so critical, but annoying. What can I do about this?

Asked by kosstup 3 hours ago

Single page windows don't disappear after moved to multi-tab windows

Since probably FF94, i can't remove single page windows (like popup) by turning them into a tab anymore. Before when a popup window appeared i moved it to the already ope… (read more)

Since probably FF94, i can't remove single page windows (like popup) by turning them into a tab anymore.

Before when a popup window appeared i moved it to the already opened main window to turn it into tab to not have ton of "recently closed windows". But since FF94, when i move a window, instead of disappear after become a tab, firefox only duplicate the webpage (i have the new tab and the identical webpage window). Until now the only way i have to remove the annoying windows is to kill firefox app with windows task manager and uncheck them in the tab recovery.

How i can have firefox able to really move windows into tab like before instead of copy them? Or have a way to permanently delete unwanted windows i don't use anymore in the "recently closed windows" list without killing the task.

Also moving tab from a firefox window to another work normally (no duplicate), the problem occurs only when FF windows has a single tab.

Asked by thor94 4 hours ago