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There's a small on top FireFox window that won't disappear

Hello, At work we're using Google Meet for video chats with our colleagues. During the meeting, when I navigate to other windows, there's small a FireFox window that allo… (read more)

Hello, At work we're using Google Meet for video chats with our colleagues. During the meeting, when I navigate to other windows, there's small a FireFox window that allows me to navigate back to the meeting, and is shown on top of all other windows. So far so good. The problem is that meetings end, I close the meeting windows, but this small Windows stay on top, cannot be closed, clicking on it does nothing. I can just move it right and left. How can I get rid of it when there's no meeting? Thanks

Asked by utidhar 1 year ago

Answered by Shashank Shekhar 1 year ago

  • Archived

Website giving problems after update to Firefox 77

After the update to Firefox 77. the site https://www.tdscpc.gov.in/app/login.xhtml does not let you log in as a Taxpayer. If you select the Taxpayer option, it jumps back… (read more)

After the update to Firefox 77. the site https://www.tdscpc.gov.in/app/login.xhtml does not let you log in as a Taxpayer. If you select the Taxpayer option, it jumps back to the Deductor option. Have tried on multiple PC devices- same problem. It works fine on Edge. It was also working fine on a PC which had Firefox 76, but after it updated to Firefox 77, the problem has come.

Kindly advise

Asked by kandhari 1 year ago

Last reply by Shashank Shekhar 1 year ago

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I cant log into my energy supplier. Just sits there after entering my password and username.

Whenever I try to log into my energy company, and enter my username and password, when I click submit, is just sits there. I will not go any further. Other browsers are … (read more)

Asked by Mike 1 year ago

Last reply by cor-el 1 year ago

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Player error on the site

when viewing movies on the site,https://premier.one/ a white vertical bar will appear on the right, I checked in the chrome browser and the player works correctly. https:… (read more)

when viewing movies on the site,https://premier.one/ a white vertical bar will appear on the right, I checked in the chrome browser and the player works correctly.

https://premier.one/show/27/season/8/video/f57ab67546e6c4ef0288508ff75fe344

Asked by programer85 1 year ago

Last reply by Andrew 1 year ago

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user names and passwords

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. … (read more)

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. The box with the user name and/or password had black marks over them.

Asked by mizzou10 1 year ago

Last reply by Chris Ilias 1 year ago

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login failure that works ok in other browsers

I'm using Firefox 77.0 (32bit) as my default browser with Windows 7 My problem today is that I am unable to login at this service: http://iptv-north-west.com/webplayer/ .… (read more)

I'm using Firefox 77.0 (32bit) as my default browser with Windows 7 My problem today is that I am unable to login at this service: http://iptv-north-west.com/webplayer/ ...although I have been able to login there previously with Firefox and I can still login there today using various other browsers (specifically Opera and a browser that arrived uninvited from Avast that I haven't bothered uninstalling yet). I can also login on an old Windows XP PC using an elderly Firefox there. It's annoying to see all these other browsers working as usual - but not my up-to-date Firefox 77.0 - which is my longstanding browser of choice.

Rod Fielding rod@zen.co.uk

Asked by wrx225 1 year ago

Last reply by FredMcD 1 year ago

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Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 1 year ago

Last reply by kris.sor 1 year ago

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Any Firefox versions above 73+ are slow after upgrading from 72.0.2

Since Firefox 73 was released I noticed after upgrading that Firefox became insanely slow on a significant number of websites. For example youtube.com or finance.yahoo.co… (read more)

Since Firefox 73 was released I noticed after upgrading that Firefox became insanely slow on a significant number of websites. For example youtube.com or finance.yahoo.com were really slow at loading compared to Firefox 72. CPU usage on one of my cores goes very high.

This page for example would load the main screen fairly quick then it would stall while it loads all the stock widgets on the page which it doesn't do with Firefox 72 :

https://finance.yahoo.com/quote/SPLK

In general I've noticed an overall loading sluggishness even with simple pages like google.com etc. Just not as snappy to load.

In all cases Firefox 72 and Chrome work fast and snappy. Tried Firefox 73 and Firefox 76+ and they run awful.

When I first noticed the issue back when Firefox73 was released, I gave up and rolled back to a Firefox 72 backup and thought it was probably a bug that would be sorted later. Tried again today with Firefox 76 and I still have the same issue so I have had to roll back to Firefox 72 again.

Things I have tried that have NOT helped :

Disabled all addons/extensions Set Default Theme Disabled DNS over HTTPS Cleared cache/cookies Deleted content-prefs.sqlite Disabled hardware acceleration Tried different values for content process limit Disabled smooth scrolling

Can anyone help please or am I going to be stuck on Firefox 72 forever?

Thanks.

Asked by Laxity 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

url redirecting in ffox 70+

Hi there, Up until ffox 70 I didn't have this problem, it started with version 76 & up... Here's what happens: 1)I get an email from PC Optimum (grocery store I am a … (read more)

Hi there,

Up until ffox 70 I didn't have this problem, it started with version 76 & up...

Here's what happens: 1)I get an email from PC Optimum (grocery store I am a customer of) -

- noreply@email.pcoptimum.ca

2) clicking on: https://click.email.pcoptimum.ca/?qs=2d2b4e47c1fbdecb4847ed901375a5356c01e450da6c24dfef93b8f83261bc82d8483a0685188936e2448cc0228bf0f7f87ff7f71d4f391d1f6a5644dddff217 used to take me here(3)

3) https://www.pcoptimum.ca/login?utm_campaign=PCO-WeeklyRegularPOINTS_May&utm_medium=LD_em&utm_source=sfmc-marketing&utm_term=na&utm_content=na_na_na_na_na

Now I'm being taken to: https://accounts.pcid.ca/login and I can't login anymore, I get the message: oops something went wrong, try later.

I now have to use the old Internet Explore 11 to be able to login in my acct with PC Optimum.

Any useful feedback? Thank you

Asked by frfx 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Certain interactive web pages are not working properly for me in Firefox 76.0.1

When I try to edit my Squarespace site in Firefox 76.0.1, the elements do not behave correctly. I've had to use Chrome to manage my site instead. Squarespace was unable t… (read more)

When I try to edit my Squarespace site in Firefox 76.0.1, the elements do not behave correctly. I've had to use Chrome to manage my site instead. Squarespace was unable to help, so I was hoping someone here might be able to help! Firefox is infinitely better than Chrome and I'd much rather use it for my site editing.

The specific issue is that when I add a text block to a page, I am unable to actually add, select, or edit text. The cursor doesn't change to a text cursor, either. I've tried in a private tab to no avail and disable all add-ons.

Can anyone help?

Asked by chrisp 1 year ago

Last reply by chrisp 1 year ago

  • Archived

Firefox won't type x - types " instead.

Before I updated my system (Mac), Firefox used to type -- for 9s and a few other keys would type incorrectly. The update fixed that, or so I thought. I just copied some t… (read more)

Before I updated my system (Mac), Firefox used to type -- for 9s and a few other keys would type incorrectly. The update fixed that, or so I thought. I just copied some text and pasted it into a site I'm using in Firefox and the x came in as ". I can't get it to type x. Although, I can here for some reason. So confused.

Asked by ElizabethD 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

When I use Firefox 75, Discord (https://discordapp.com/app) keeps showing CONNECTING and cannot be accessed.

When I use Firefox 75, Discord (https://discordapp.com/app) keeps showing CONNECTING and cannot be accessed. I've tried installing the new 75 version of the browser and d… (read more)

When I use Firefox 75, Discord (https://discordapp.com/app) keeps showing CONNECTING and cannot be accessed. I've tried installing the new 75 version of the browser and disabling all plugins or using safe mode, but neither will get in. Then I downloaded version 74 and it was just as unavailable. I then downloaded the ESR version and found that the site worked fine.

Asked by Null 1 year ago

Answered by Null 1 year ago

  • Archived

Having problems logging in to PNC online banking but not with Chrome

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in but… (read more)

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in button becomes active, and I can login successfully. But, for this site only, Firefox is not automatically filling the username and password. I have to tap the username field and then select the username from a drop down list of the synced logins. But after I do, the Sign in button remains grayed out and not clickable. For what it's worth, on other websites, Firefox autofills the username and password without me manually selecting it. And I don't have any problems logging in to those websites. But of course, I have none of these problems with Chrome.

As a side note, the Firefox Android browser won't even display a drop down list of synced logins when I tap the username field on www.onlinebanking.pnc.com. Nothing happens when I tap the field. And I did confirm that the login was already synced in the login storage. Again, this problem does not happen with the Chrome Android browser.

I have reinstalled Firefox and also ran it in safe mode, with no luck. How can I fix these problems? Any help would be greatly appreciated. Thanks.

I'm using Firefox 76.0.1 (64-bit).

Asked by Fat Tony 1 year ago

Last reply by Fat Tony 1 year ago

  • Archived

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Works fine on Safari.

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Do way to navigate to Top of Pa… (read more)

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Do way to navigate to Top of Page. Works fine on Safari. Tried to resolve using "Tech Support" for banking site... and could not resolve.

Thanks, _Andy L

Asked by ajcov 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to use zoom image

At this URL https://en.chint.com/products/NU6-III%20Low-voltage%20Surge%20Arrestor/8?product_id=507 Only it's possible to move the "zoom" at the bottom of the image. Any … (read more)

At this URL

https://en.chint.com/products/NU6-III%20Low-voltage%20Surge%20Arrestor/8?product_id=507

Only it's possible to move the "zoom" at the bottom of the image.

Any way to zoom all the portions of the image ?

Thanks

Itshak

Asked by itshakgm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

YouTube viewing

What is going on with using YouTube on Firefox? All of a sudden, the last few days, I keep getting a yellow bar saying that there is a error with Script, Then I find out … (read more)

What is going on with using YouTube on Firefox? All of a sudden, the last few days, I keep getting a yellow bar saying that there is a error with Script, Then I find out that the current Firefox does not use Java Script.

This is very annoying, I've and tired of getting this error message every time I open or close a YouTube video. I would prefer that I be able to watch YouTube on Firefox, but I will not watch it much longer if this is what I have to put up with.

I think that if you don't want to allow Java than you provide a platform that with run YouTube without issue. I've used Firefox for sense the early 90s and you are well know for making changes that don't provide a user friendly environment every now and again. If you can't provide a error free means of watching YouTube, I will be looking for a Browser that does. Even though I hate being tracked by Google. I am sure they track my us of YouTube but at least I don't have to put up with poor viewing or have a video interrupted because of Java Script not being used.

Asked by GlennT 1 year ago

Last reply by jscher2000 1 year ago

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  • Archived

Problem with Chase bank on line bill pay

I saw another complaint about BofA with the same problem. On line bill pay will not work with Firefox. I logged on to Chase with Edge and it worked. It lets you put in th… (read more)

I saw another complaint about BofA with the same problem. On line bill pay will not work with Firefox. I logged on to Chase with Edge and it worked. It lets you put in the information but when you submit it comes back with a blank screen and never finishes with Firefox. Help

Asked by jaw20002 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Cannot access National Lottery Web Site but other Browsers work

I am asking this as a last attempt before giving uo on Firefox completely. I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is… (read more)

I am asking this as a last attempt before giving uo on Firefox completely.

I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is the page : https://www.national-lottery.co.uk/player/p/home.ftl

I get this error message : "SECURE CONNECTION FAILED. An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR"

Windows 8.1, running Firefox 75.0, with Avast 20.2.2041 Anti Virus.

This used to work fine, the was saved as a Bookmark. I can open the Web Page fromthe same computer if I use google Chrome Browser, without any other intervention.

After extensively researching various Help Topics on Firefox here's what I've tried :

Turning OFF Avast Anti-Virus protection - makes no differece. Clearing Firefox History, Cache, and Cookies - makes no difference. Refreshing Firefox - makes no difference.

The other thing I have noticed is that the Home Page of the National Lottery Web Site - https://www.national-lottery.co.uk/ WILL load, but only as a page Text with lots of Links.

Any ideas ?

Asked by Alan M 1 year ago

Last reply by Alan M 1 year ago

  • Archived

When I try to login to my Bank of America account the password box is permanently grayed out so I am unable to login. Thank god for Safari.

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is pe… (read more)

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is permanently grayed out. So I cannot access my BoA account. Safari works fine.

Asked by cnewsom 1 year ago

Last reply by FredMcD 1 year ago