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enhanced tracking protection failure

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet whe… (read more)

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet when I look at the Process Manager I consistently find third-parties (defined by me as NOT my OS, my browser, or any website I have visited during this session). As I write this I have just killed the following 4 processes, which I think Firefox should have caught. And in a few minutes when my active window is another application or when I take some browser tab to full-screen mode, these processes I thought I killed will reactivate. The current sample:

kampyle.com setpay.com signifyd.com trustarc.com

You may identify these as innocuous, but they are the very definition of third-party sites. Anything that calls itself TRUST is the first thing I'm going to question. Its exhausting having to police this constantly. What good is ETP if I have to supplement with my own time and energy, diverting me from my primary tasks?

Steps taken: Before submitting this I took a moment to check all the sites I have open or have had open on this device in this browser session. Clicking on the shield near the web address field, I have confirmed EPT is ON for each of them and I can see that many trackers, etc., are apparently being blocked. I also re-checked the related Firefox settings to ensure it remains as I selected.

Info: I work in remote locations, and carry my own hotspot with me. Its a cellular hotspot and I can have many devices as well as many tasks on any single device sharing the bandwidth. I started looking into this because these extra processes interfere with my use of my own devices and the bandwidth that I need and PAY FOR.

Thank you for your help. -LLD

Asked by LLD 1 week ago

Setting exceptions for websites not to have their cookies deleted

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear … (read more)

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear cookies or when Firefox is closed. Similarly, there are some other websites for which I would like to preserve cookies for.

How can I do that? Does listing them as "allowed" accomplish that? Thanks.

Asked by Sue 1 week ago

Last reply by Sue 1 week ago

insecure website unblock

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for year… (read more)

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for years? Is there a simple way to turn off all the security stuff so I don't have to waste hours trying to find a solution? Is there a simple way to ask a question to get a meaningful answer without all the flak that means nothing to an average user? Does anyone at Firefox care about the average guy trying use his browser without unnecessary security lockdowns? If anyone can answer yes to these questions, perhaps you can give me a dumbed down version of the simplified questions. I just want to play sudoku from free-sudoku.com all I get is a lock with a bar through it. on the U'RL box. It just started 3 days ago after years of non-interference. When I click on the lock I don't have an unblock button in the popup. Why does firefox just put one there instead of just an arcane hours long wild goose chase to look for non-solutions. Yeah, I am frustrated over unilateral browser lockdowns.

Asked by nijoani 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Can't use builtin webcam with Firefox

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the b… (read more)

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the builtin webcam turns green, but I see nothing in the camera sub-window on the webpage which was granted access. No error message, just no camera video is shown by the webpage. In the menu bar is a camera icon which I can click on and confirms I have "Allowed" camera access. Setting / Privacy / Permissions / Autoplay is set to Block Audio. I have verified the camera works with other apps (Photo Booth). How can I diagnose this?

Asked by axel45 1 week ago

Why the HELL did all of ANOTHER PERSON'S passwords show up in my account and MY passwords disappear?!

I have zero clue how 150+ of my mother's passwords suddenly appeared in my account. Further, why the hell many of my passwords are now GONE! My mother has not used Fire… (read more)

I have zero clue how 150+ of my mother's passwords suddenly appeared in my account. Further, why the hell many of my passwords are now GONE! My mother has not used Firefox in ages and there is ZERO reason her Google Garbage should be anywhere NEAR my Firefox account. I have been using Firefox since my early teens but I will sure as hell jump ship if there is not a damn good explanation and fix for this utter BS!!!!!

Asked by NC 2 weeks ago

Last reply by cor-el 2 weeks ago

add JPG, JPEG Content Type, Actions

I am running Firefox ver 123.0.1 (64-bit) on Windows 10. Unsdersatand that there is built-in support for certain media like common images (JPG, JPEG, GIF, PNG). But I g… (read more)

I am running Firefox ver 123.0.1 (64-bit) on Windows 10. Unsdersatand that there is built-in support for certain media like common images (JPG, JPEG, GIF, PNG). But I go to Menu Bar and select Tools > General > Applications > Content Type and I do not find a media type for JPG, JPEG. Is there a way to add JPG, JPEG Content Type? Actions?

Asked by pvedwards54 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

Primary password implementation order

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, wh… (read more)

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Asked by yennif54 2 weeks ago

Answered by zeroknight 2 weeks ago

How do I turn off your firewall?

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefo… (read more)

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

Asked by janetinlargo 2 weeks ago

Last reply by zeroknight 2 weeks ago

Saving username

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previ… (read more)

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previous login efforts. I don’t want any unsername prompts. I went to Passwords in Firefox and made sure to remove the bank as a site to retain and offer such information when signing into that account. I continue to receive these username prompts. This doesn’t happen with other accounts. I cannot track down where that username information resides, how to remove it, and how to prevent Firefox from retaining this username information for this bank account.

Asked by g.watson2 2 weeks ago

Last reply by cor-el 2 weeks ago

Can't remember my original password, what's the best way to keep information?

Hi all. I have a phone, a tablet, a desktop pc and a server all with Firefox installed. I need to sign in to Firefox on another pc, but I can't remember my password. Not… (read more)

Hi all.

I have a phone, a tablet, a desktop pc and a server all with Firefox installed. I need to sign in to Firefox on another pc, but I can't remember my password. Not sure why as I'm fairly sure I know what it is and I only signed in on my phone 2 months ago. Although maybe that was a qr code?

First question: the 'password' field in the account manager is 18 asterisks long, does that mean my password is actually 18 characters? Or is this just a generic mask? I have seen it work both ways. A clue to the length might jog my memory.

Second question: assuming it's gone for good I can of course reset it. What's the least damaging way to do this? I can think of backing up my bookmarks and then reuploading them, anything else? Will the reset lose all my passwords for other sites such as forums, is there a way to keep these?

Thanks!

Asked by jackelliott 2 weeks ago

Last reply by jackelliott 2 weeks ago

Cannot login to Firefox on desktop PC

I have installed FF on my new laptop and successfully signed in with my email and password. Based on this success, I have reinstalled FF on my desktop where sign in stop… (read more)

I have installed FF on my new laptop and successfully signed in with my email and password. Based on this success, I have reinstalled FF on my desktop where sign in stopped working a year ago. And it still does not work, it keeps asking for master password. I cannot remove the account. The correct password, that works on the laptop fails to work on the desktop. Refreshing FF keeps one thing: the account. FF keeps bugging me about the master password on the desktop. And it does not accept the correct password.

This entire password handling is a great mess on FF.

What to do?

Asked by bvarhegyi 2 weeks ago

Last reply by bvarhegyi 2 weeks ago

Automation test via Playwright > Screenvideo: Select screen popup

Im using Playwright with JS and when Im running ny test on FireFox i get a PopUp message to select the screen i want to screencast, even when im choosing screen and press… (read more)

Im using Playwright with JS and when Im running ny test on FireFox i get a PopUp message to select the screen i want to screencast, even when im choosing screen and pressing "Share" its happened in the next test and not recording my tests. its happened only in FF. How im removed this PopUP ?Thanks. Using also Linux Ubuntu.

Asked by Orian Shamriz 2 weeks ago

Primary Passwords

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have acc… (read more)

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have access to my computer NOT having that access is Exactly why I set up Primary password in the first place. Surely there must be a way to fix this???? haas2128@comcast.net Thanks. Tony

Asked by haas2128 2 weeks ago

Last reply by zeroknight 2 weeks ago

Firefox saved password last used date says today, but I have not used those passwords today at all

Hello I recently reinstalled firefox . After I logged into my firefox account it synced everything. When I check my password manager it said my passwords for 2 site… (read more)

Hello

I recently reinstalled firefox . After I logged into my firefox account it synced everything.

When I check my password manager it said my passwords for 2 sites were last "used" today. It's after midnight now so it would have been in the last 1 - 2 hours.

One of the websites had a 2nd factor authentication and nothing came to my phone. I am just wondering if this was a password manager glitch or something to worry about. The place I synced is my family computer and no one else would log onto those sites since they are work sites. And again it's midnight the other computer is off too.

Asked by flints16 2 weeks ago

Saved passwords

Hi, I've been using Firefox on my laptop and my phones for years. I have a concern about my saved passwords in Firefox. If I need to lookup a password, I go settings, sa… (read more)

Hi,

I've been using Firefox on my laptop and my phones for years. I have a concern about my saved passwords in Firefox. If I need to lookup a password, I go settings, saved logins, put in my pin# and search and copy my password. Many times; however, when I get to the enter password on a website, Firefox comes up above my keypad and will let me just hit the down button to pick my credentials and automatically fills in my credentials without asking for my pin! It will also come up above keyboard to unlock Firefox? Please help me to clear this mess up. I want to have to put in a pin for my passwords. Anyone could get into my websites if my phone were taken, etc. I know I un-installed the app for passwords from Firefox when it was no longer available, sorry can't remember name of this app. I hope there is an easy way to make this happen. The only way I want to look for a password is with a pin #. It's a pain but I am OK with this.

Asked by Ingrid 2 weeks ago