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wattpad

Mozilla has alerted me that my WATTPAD account was breached and my info stolen. I am having difficulty finding WATTPAD on my computer so that I can PERMANENTLY DELETE WAT… (read more)

Mozilla has alerted me that my WATTPAD account was breached and my info stolen. I am having difficulty finding WATTPAD on my computer so that I can PERMANENTLY DELETE WATTPAD altogether! I am an elderly tech novice and would truly appreciate your assistance in getting this trash off my computer! Permanently!

Asked by bayougal 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

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Hacked and Changed Firefox - proof in my Firewall

Hi While doing online banking (with Firefox, which I have on very high security settings), my computer began to partially freeze. I signed-out and then my computer was fr… (read more)

Hi While doing online banking (with Firefox, which I have on very high security settings), my computer began to partially freeze. I signed-out and then my computer was frozen and I powered-off the computer for safety. I started it again, and found that someone had replaced my Firefox with another version that had all of my settings removed. This was not an UPDATE by Firefox and I proved this. I checked my FIREWALL and some by the name of Igor Pavlov somehow was able to pass by my Kaspersky firewall; and, when I expanded his name, the evidence that he had indeed altered my Firefox (and perhaps more than once) was before my eyes! Shocking that he was able to alter my Firefox. Please see attachment.

Despite "denying" him in my firewall, I seem to continue to have problems with Firefox (freezing at times), even though I uninstalled the version that he put on, and reinstalled Firefox (which kept all of my old settings, as it always does with I reinstall or when updates are done). I am afraid to use Firefox right now, unfortunately.

At this point I want to entirely clean Firefox from my computer so that a reinstall does not recognize my past settings or anything else. Then reinstall fresh to see if that helps.

Do you have any other suggestions?

Thanks very much,

TJ

Asked by tylerstanley7 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Creating a user profile

Dear Mozilla support, I have a Windows 10 machine that I'd like to apply new security settings to each user (block dangerous downloads, disable pop-up windows, automatic … (read more)

Dear Mozilla support,

I have a Windows 10 machine that I'd like to apply new security settings to each user (block dangerous downloads, disable pop-up windows, automatic updates set, etc.). Is there a way I can create a few new security setting and push them to all the user on a machine?

If there is, would the process be the same for Windows 2019 server and Ubuntu?

Thank you, Bert

Asked by bnakagawa 7 months ago

Last reply by bnakagawa 7 months ago

  • Solved
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The addresses of people who have never used my computer are showing up in my autofill.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly … (read more)

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Asked by tjnpo 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

PASSWORD PROTECTION

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. H… (read more)

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. However, if an employee sits down to work on our accounts, he can clearly see the passwords for the log in information of our accounts.

Is there a way to lock the Firefox or any other browser (or any software or ANYTHING) out there that doesn't expose saved passwords? I don't know how to pass this security issue. The reason it's important is because if employee saves these passwords, he can obviously do bad things when he is not in the office.

Any help is greatly appreciated

Asked by andalusiacorpdc 8 months ago

Last reply by cor-el 8 months ago