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Non disappearing shortcut icon "WordPress"

bold textCan't dismiss a WordPress short-cut icon from the list in search engine firefox, even after unpinning. I now have 3. I did it to the Amazon icon and it dissapear… (read more)

bold textCan't dismiss a WordPress short-cut icon from the list in search engine firefox, even after unpinning. I now have 3. I did it to the Amazon icon and it dissapeared immediately

Asked by highway101.dj 1 day ago

Last reply by highway101.dj 1 day ago

unsecure cpnnection

when i navigate from one page to the next, there is almost always a diagonal line throughj the lock symbol! imdecateing a unseure connectipn! what do i do?* Bulleted list… (read more)

when i navigate from one page to the next, there is almost always a diagonal line throughj the lock symbol! imdecateing a unseure connectipn! what do i do?* Bulleted list item

Asked by stoutb1982 2 days ago

Last reply by cor-el 1 day ago

Settings / preference page zoom?

I usually leave the default zoom under general settings at 100%, but when I'm in the settings / preference page, I usually set it at 90%. However, in my attempt to clear … (read more)

I usually leave the default zoom under general settings at 100%, but when I'm in the settings / preference page, I usually set it at 90%.

However, in my attempt to clear cache on another issue, I ticked site preferences and offline web site data under clear all history. Ever since, the 90% under about:preferences does not stick like it did previously.

Setting the default zoom at 90% under General sticks, but it also applies 90% under general browsing - which is not what I want.

How could I get back to my previous settings?

Thanks.

Asked by XPFox 3 months ago

Last reply by jscher2000 1 day ago

  • Solved

update has problems

used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox. als… (read more)

used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox. also doesn't show my bookmarks on tool bar? help. how do i get my old firefox back?

Asked by nyoung7685 1 day ago

Answered by FredMcD 1 day ago

  • Solved

pdf Files will not open with adobe acrobat and I have the open pdf files with adobe acrobat checked?

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Ado… (read more)

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Adobe Acrobat Reader DC.The new version insist on opening the pdf's in the Firefox web browser. When I click on a pdf link at an external website the files will open in Adobe Acrobat. I used the code below to test the open in Adobe Acrobat execution and it works on the w3School example. When I run it strait from my hard drive the document opens in the Firefox web browser.

<!DOCTYPE html>
<html>
  <head>
    <title>Title of the document</title>
  </head>
  <body>
    <h1>PDF Example</h1>
    <p>Open a PDF file <a href="datasheet_cube-model-715.pdf">example</a>.</p>
  </body>
</html>

Please let me know if there is a solution. Thank you,

Asked by leodesign1 1 month ago

Answered by cor-el 1 month ago

How to increase screen mask line darkness and control (reduce) screen brilliance ver 93.1?

I can not see the lines and words on the screen mask to know where to put pointer/data entry and the background is too brilliant ...ver 93.0 ... I can't identify any con… (read more)

I can not see the lines and words on the screen mask to know where to put pointer/data entry and the background is too brilliant ...ver 93.0 ... I can't identify any controls to alter screen brightness

Asked by TimHoHere 1 week ago

Last reply by TNorth 6 days ago

PTE english test website

Hi Firefox Support Team, Hoping you guys are doing well. Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same websi… (read more)

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!


Sarah Huang

Asked by sahuangwesh 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Lost of all opened TABs in all my opened windows

Hello there !!! Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, al… (read more)

Hello there !!!

Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, although I had checked the box "Restore previous sessions" in the settings section.

I opened "settings" and I saw this box unchecked !!!!!

The unfortunate event of this failure is that I restarted Firefox and even worse I restarted the PC.

Now I wonder, after all these, if there is a way to restore all my lost TABs that, I believe, there are hidden somewhere...

Asked by rogergr311049 1 week ago

Answered by cor-el 1 week ago

ive just lost all my tabs and settings repeatedly

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from histo… (read more)

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from history as every time i open firefox, a second window opens and then keep cycling thru all the pasty websites i have visited and i cant stop it

Asked by Kevin Borg 3 weeks ago

Last reply by cor-el 1 week ago

Firefox Updates

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow … (read more)

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow me to update Firefox. Current Version 92.01 running on Windows 7 (64-bit)

Asked by t.zuchowski 1 week ago

Last reply by cor-el 1 week ago

Firefox is giving me Troubleshooting Steps that don'e exist on my Firefox?

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the min… (read more)

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the minimum font size is set 20. So I went on the Help page and it kept giving direction do Refreshing the page, which I believe I've done before but the tutorial said they've changed the way it looks and where its at and unfortunately on my current, newest version, Firefox its nowhere. For starters, click on the 3 lines ie the Menu Bar on the right, good, then go down to Help, no Help listed in the Drop-Down Menu, No Troubleshooting, no More Tools? I am stuck? Ok under Share Data it says "safe-mode false" ?

Asked by sercouwis2004 1 week ago

Last reply by jscher2000 1 week ago

Restore my data

Hello guys, my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i fo… (read more)

Hello guys,

my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data

thx in advance

Asked by blackghost989881 1 week ago

Last reply by Yash R 1 week ago

  • Solved

menu options

I have had to re-install my o/s (win10) and reload all the applications. Effectively a virgin install. I have no options/preferences in the menu selection. In settings I … (read more)

I have had to re-install my o/s (win10) and reload all the applications. Effectively a virgin install. I have no options/preferences in the menu selection. In settings I can restore tabs that were open when I close Firefox but no option to open specific pages or use current pages.

Asked by hall.richard 2 weeks ago

Answered by TyDraniu 2 weeks ago

i want to play multiple youtube videos at the same time in different tabs inside the same firefox window , what about:config commands do i need?

i want to play multiple(2) youtube videos at the same time in different tabs inside the same firefox window , what about:config commands do i need? example listen to one … (read more)

i want to play multiple(2) youtube videos at the same time in different tabs inside the same firefox window , what about:config commands do i need?

example listen to one tab in the background while watching another in the foreground tab, in the same firefox window.

second thing: is there a about:config or add-on that gives a mute/unmute for each individual tab located inside the tab header of each tab like a speaker button mute or unmute for individual tabs?

Asked by rexlais 2 weeks ago

Last reply by rexlais 2 weeks ago

Can't rollback from Firefox 91 to 89.

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of t… (read more)

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of the Proton UI junk is back. I tried disabling it again, but nothing worked. Doing a web search, it appears that Mozilla has disabled the ability to turn off Proton.

I then set about to rollback the installation back to version 89. I found a Mozilla link on this, went to their ftp server and downloaded the installation files for the last version of 89. The installation went normally, but when I opened Firefox afterwards, a little box popped up saying something to the effect of "To keep your History and Bookmarks from possibly being corrupted, Firefox must create new user profile." I exited out of this and Firefox didn't start. I attempted to restart Firefox again and the same box popped up again. The only way to get past it was to click the accept button.

I did so and Firefox started. This was clearly not version 89. As the UI is junk, it took several minutes to find out that this was now the latest version of 92!!!! I'm absolutely positive that I downloaded the correct file. When I look through the update history, it doesn't even show todays version 89 installation as happening. What a piece of junk.

I then spent 20 minutes figuring out how to revert back to my user profile, not the new one that it had created for me. I then did some research on what had happened. Well it turns out that you can't actually rollback Firefox, despite what Mozilla says. For a while they have added "downgrade protection" which automatically creates the new user profile and stops your old profile from being accessed by it. So unless you want to figure out how to spend a hundred hours reconstructing bookmarks, passwords, settings, etc. it actually isn't possible to rollback Firefox. Doesn't this violate some Microsoft rules about being able to uninstall versions of software from within Windows? If you try to do this with Firefox and go back to a previous version it blows everything up.

Does anyone know how to actually rollback Firefox to a previous version, so that Proton can be disabled?

Asked by jack.hidley 2 months ago

Last reply by cor-el 2 weeks ago

  • Solved

How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a sc… (read more)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Asked by Thanks4FF 1 month ago

Answered by Thanks4FF 2 weeks ago

  • Locked

Facebook account unlock

duplicate of /questions/1353322 Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please … (read more)

duplicate of /questions/1353322

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please reply to my email and unlock Facebook


edited email, password and phone# from public and search/spam bots view as this is a public community support forum.

Asked by ap7196960 2 weeks ago

Last reply by ap7196960 2 weeks ago