Showing questions tagged: Show all questions

FONT DISPLAY ISSUE PERSISTS

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to qu… (read more)

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to question marks, and the problem just turned even worse: even sites that I use regulary turned to complete mess – ALL TEXT. What the hell is wrong?

And NO, preference settings have no effect whatsoever.

Asked by JR 5 months ago

Last reply by FredMcD 1 hour ago

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences.

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS ve… (read more)

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS versions or Windows. I'm using OS 10.12.6 I installed some theme and it made the background black. With brown text...Very handy for reading.

Asked by salamanderdrake 8 hours ago

Last reply by TerryN21 4 hours ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 4 hours ago

Bookmarks

Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of b… (read more)

Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of bookmarks are missing). When I went to restore to a previous date that had all bookmarks I got a message that it was 'Unable to process the back up file' and I have lost all of my bookmarks. In addition, I am transferring from an old iMac to a new one possibly via a Time Capsule back up and have concerns the whatever the problem is with Firefox it will automatically replicate to the new computer? Thank you very much for your time & assistance. Jim C

Asked by Jim 2 weeks ago

Last reply by jscher2000 6 hours ago

Firefox is using far too much RAM

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does… (read more)

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them!

This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem?

Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help...

Asked by StevenCee 4 months ago

Last reply by FredMcD 8 hours ago

Firefox 88.01 - Update Not Sticking

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This u… (read more)

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen.

How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update".

See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date.

If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/

Asked by hatetmp+n23d1 2 days ago

Last reply by cor-el 11 hours ago

Updated to Mac OS 11.3.1 & Firefox 88.0.1 and now Firefox is crashing everytime the screensaver takes over.

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb Puzzled. It's been crashing all day ever since t… (read more)

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb

Puzzled. It's been crashing all day ever since the update. Have to reboot Firefox every time.

Asked by d. 11 hours ago

Firefox not opening my QVC account.

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could… (read more)

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could no longer get back into my account. I tried using another computer and it worked fine. I also tried switching to Safari and again I could log into my account. I am using a MacBook Pro. I tried to refresh Firefox but that didn't work.

I can see the main QVC webpage but have no way to access my account or even open QVC. Firefox is working for everything else that I access.

Thanks for any help you can provide me.

Asked by njballuck 13 hours ago

Facebook container icon doesn't appear overtop of Facebook "like" buttons or links

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually h… (read more)

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually happen for anyone? It appears to work otherwise.

Asked by jessica.faulds 14 hours ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by mobiusor 4 days ago

Last reply by cor-el 17 hours ago

Hide Responsive Design Mode Resize Corner?

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. I… (read more)

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. It doesn't seem like it is possible to hide it or have it not show in screen shots. Is there a way? If so, how? If not, what is the best way to get a feature request in front of Moz devs?

Asked by Andrew 21 hours ago

Last reply by cor-el 18 hours ago

Sometimes a text in Firefox looks corrupted

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers dis… (read more)

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers display same pages correctly.

Asked by Vadik Zhuk 1 day ago

Last reply by cor-el 18 hours ago

Lost all my firefox book marks.

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profil… (read more)

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profile folder onto my desktop and this would solve the problem. I did this and now upon opening firefox browser all my bookmarks have gone and I seem to have a new firefox browser as is never used. I have no gone back into 'About Profiles' and have two directories 'local' and 'root' listed. I have no idea how to restore my old firefox browser and bookmarks. Help!

Asked by melanie9 21 hours ago

Last reply by cor-el 19 hours ago

Home page always opens up as a second tab in addition to the website I initally opened up in my browser

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking i… (read more)

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking if I want to close all tabs when I close down the web page I initially opened up. I never used to have this happen. How do I turn this off?

Asked by tonydailley 21 hours ago

  • Solved

Firefox windows dragged to retina display have really small UI.

I use an iMac with 3 displays as follows: [1080p] - [1080p MAIN] - [2048x11152 Retina] I use all 3 displays for browser windows but primarily the centre one. When I dra… (read more)

I use an iMac with 3 displays as follows:

[1080p] - [1080p MAIN] - [2048x11152 Retina]

I use all 3 displays for browser windows but primarily the centre one.

When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with. All other applications seem to scale the UI properly though.

I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small)

Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)?

I'm using: MacOS 11.2.3 Firefox 88.0

thanks! Dean

Asked by landryd508 2 weeks ago

Answered by landryd508 1 day ago

My preference is set to open old tabs, and yet after updates it doesn't. How to fix.

I did a system update (MAC Big Sur) last night, and opened Firefox after and the old tabs didn't open as they should. I checked the settings and it's set to open old tabs… (read more)

I did a system update (MAC Big Sur) last night, and opened Firefox after and the old tabs didn't open as they should. I checked the settings and it's set to open old tabs. How do I get them back and make sure this doesn't happen again?

Asked by jmenmo 1 day ago

Geetest Captcha not working

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properl… (read more)

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properly, making it impossible to solve. I do not have this problem when using chrome. I have tried many troubleshooting methods including disabling all add-ons and browsing in troubleshooting mode. Any idea what could be going on here?

Asked by prosperityportal 1 day ago

Last reply by FredMcD 1 day ago

Lots of trouble backpaging in Firefox

Firefox has been my browser of choice for many years, and over all those years I've had one nagging persistent problem with it that there seems no possible fix for and it… (read more)

Firefox has been my browser of choice for many years, and over all those years I've had one nagging persistent problem with it that there seems no possible fix for and it will not go away no matter what measures I try. Backpaging takes several attempts to work when it should just work the first time. I've had to try up to 7 times to get back to the previous page, both with the button and my mouse. I know this has been a problem for years for others too, because I searched on it, and Mozilla seems incapable of doing anything about it, or perhaps they are just unwilling to bother with it. Which is it? Do they just not care, or is this beyond their ability to resolve?

Asked by amylewis1954 1 day ago

Last reply by jscher2000 1 day ago

Can't open outlook online

Hi there, I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro wi… (read more)

Hi there,

I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro with M1 chip. MacOS updated to latest version. Any idea is welcome. Thank you in advance.

Asked by shuzihank 1 day ago

Disable the "New Tab page has changed" notification.

So on every computer (mac, GNU/Linux, Windows - doesn't matter) I get this annoying notification that takes control of keyboard input after each reboot. https://support.m… (read more)

So on every computer (mac, GNU/Linux, Windows - doesn't matter) I get this annoying notification that takes control of keyboard input after each reboot.

https://support.mozilla.org/en-US/kb/extension-changed-my-new-tab-page?as=u&utm_source=inproduct&redirectslug=extension-changed-my-home-page&redirectlocale=en-US

Can we maybe add a show once option or similar, in my case I use Tabliss which could also be the culprit -- but it seems to me disabling this notification should be an option or even better, have it actually show once.

Asked by FirefoxUser2000 1 day ago