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I am trying to watch Channel 4 dramas which have DRM and cannot adjust my Firefox to allow me to do so. I am unable to click on to this corner and that corner and get the necesary sites to lift DRM. I am 80 years and not an adept 18 year old!

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hither… (read more)

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hitherto given. I just want to be able to access those sites with DRM overlordship getting in the way. I am an old man who is simple-minded, that is, not 18 years and adept at whizzing around laptops.

Asked by greerhart42 3 months ago

Last reply by James 3 months ago

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Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (read more)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 1 year ago

Last reply by schnrl 1 year ago

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Time zone is knocked down 3 hours ago

My time zone is knocked down 3 hours ago, you can see it on the screenshot Did a restart with disabled Add-ons, did not help. Also on another computer on linux with the s… (read more)

My time zone is knocked down 3 hours ago, you can see it on the screenshot Did a restart with disabled Add-ons, did not help. Also on another computer on linux with the same firefox account. I ask for help.

Asked by mihdevel 1 year ago

Answered by cor-el 1 year ago

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Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
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missing part of window

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows … (read more)

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows the current display of the payees.

If I open a 'new private window' and then log on to the bank web site and 'pay bills' it shows the full list. The first image shows the list including only the first payee.

Why does the private window work and not the ordinary window????

Thanks, Terry

Asked by mdfirefox 1 year ago

Answered by mdfirefox 1 year ago

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My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (read more)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 1 year ago

Last reply by cor-el 1 year ago

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Repeated crashes when trying to load webpages or youtube videos

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would a… (read more)

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would attempt to load, never start playing, and eventually all of Firefox will crash. The same is now happening with other websites such as Amazon that seem to crash the browser just trying to bring them up. Not all of the sites are specifically video sites like YouTube but they often have embedded players. YouTube will load fine until you actually try to click on a video, browsing the homepage doesn't cause this issue.

Restarting Firefox in safe mode did not alleviate the issue, and Firefox is up to date.

Crash report ID for the latest crashes: bp-91adc60a-274e-4ae7-8a76-3cd170200907 bp-362af5eb-b22e-4a60-ab29-78eb60200907 bp-4a049ce3-6d32-46b5-bc9e-437240200907

Asked by drbrowner 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
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Backup Bookmarks

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possib… (read more)

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possible to process the backup.

Asked by lapy14 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago