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Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (read more)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 1 year ago

Answered by Shashank Shekhar 1 year ago

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'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (read more)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Asked by rob92 1 year ago

Answered by Shashank Shekhar 1 year ago

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 1 year ago

Answered by Wesley Branton 10 months ago

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r20.rs6.net taking over emails and rerouting

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters… (read more)

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters and numbers) and sometimes redirects. Do not know how to get rid of it. Really appreciate if someone knows how to resolve. Thanks

Asked by MJM MD 1 year ago

Last reply by jamesb22 10 months ago

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Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 1 year ago

Last reply by Trainmanhowe 10 months ago

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What do I need to do to get the classic address bar back

Plainly speaking, I don't like the new address bar, how it auto completes my searches or the results it pulls. I didn't like it when it was defaulted to being on starting… (read more)

Plainly speaking, I don't like the new address bar, how it auto completes my searches or the results it pulls. I didn't like it when it was defaulted to being on starting with version 75 but I was able to easily switch a few setting in about:config to fix it. Those settings no longer affect the address bar as of update 77.

The settings I had changed were:

browser.urlbar.openViewOnFocus browser.urlbar.update1 browser.urlbar.update1.interventions browser.urlbar.update1.searchTips

which were all set to false. I saw that setting "browser.urlbar.disableExtendForTests" to "true" might be the solution but, while it does stop the address bar from expanding when using it, it also stops it from expanding at all so the websites that would come up from searching can no longer be seen either (they are still called and using the down arrow will let me scroll through the results, I just can't see any of them). It also doesn't fix the results issue which I would say is the most important.

I would like to know what I need to do so that: 1. The results it shows me are no longer based on frequent visit (basically, the pre-update search system, as is they are scattered and look messy, pulling many different sites in a seemingly random order and it's not particularly useful) 2. It no longer autocompletes results (IE. "F" autocompleting to "facebook.com", this is always something that has bothered me regardless is context) 3. It no longer pops out/expands when in use (admittedly this is mostly an aesthetic issue but I still don't like how it looks)

Asked by Mike 1 year ago

Answered by jscher2000 1 year ago

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Downloading and Opening docx Firefox appends doc onto file

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. Whe… (read more)

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

Asked by misscrf 1 year ago

Answered by cor-el 1 year ago

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Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 1 year ago

Answered by Andrew 1 year ago

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How to stop URL bar from enlarging on click onf firefox 77?

I hate it when I click on the url-field and its size change. It wasn't there in former firefox versions and I did not miss it. It changed some time ago. Any decent softwa… (read more)

I hate it when I click on the url-field and its size change.

It wasn't there in former firefox versions and I did not miss it. It changed some time ago. Any decent software development would have introduced his new feature and provided a "classic" option to turn it off. Not so firefox. Mozilla introduced it and I had to google how to get the old behaviour back. No option.. I have to go to about:config, ignore teh warnings, find some weird options and set them to false and the mozilla turned that off too. Now the was to change it is to set up a css-file, got to about:config again to make firefox actually read that file, place some mystery css-code in there and it still does not work!

Very annoying, an outstanding example of bad practice how to introduce new features and take away users choices.

So: How to stop URL bar from enlarging on click?

Asked by joe80 1 year ago

Last reply by joe80 10 months ago

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i used copyed the fire fox datebase (passwords and bookmarks) into extra hard drive then i formated me primere drive and pest the files its not working !

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fed… (read more)

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fedora (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) into extra drive and formated the drive that fedora + manjaro was in and installed mint 20 and iv tryed to pest the files from the extra drive and returns me errors in firefox (the files didn't worked ) what should i do

Asked by radwanemad2006 10 months ago

Last reply by cor-el 10 months ago

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alphabetically sort multiple firefox windows in taskbar - win 10

I frequently do a lot of diverse research, and try to maintain a strict subject matter thread in each open window. As a result, I have 150+ windows open, each with a num… (read more)

I frequently do a lot of diverse research, and try to maintain a strict subject matter thread in each open window. As a result, I have 150+ windows open, each with a number of tabs. Even with the win 10 bottom taskbar expanded all the way, it is difficult to find a particular window, as they are all randomly displayed. Is there a way to alphabetically sort the open Firefox windows shown in the win 10 taskbar? Would this be a Firefox function, or is it a Windows function? Any assistance would be appreciated!

Asked by btsam 10 months ago

Last reply by btsam 10 months ago

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Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 1 year ago

Answered by cor-el 1 year ago

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (read more)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 1 year ago

Answered by FredMcD 1 year ago

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Can't connect to router in firefox

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I do… (read more)

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I don't want to clear all cache and data. Incognito mode without addons doesn't work. I can establish connection in other browsers, includes another firefox browser. How could I clear cache for 192.168.1.1, if firefox show there is none?

Asked by mordat1 1 year ago

Answered by mordat1 1 year ago

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view bookmarks

I am 85 , with only basic knowledge of pc,s , whilst your advice makes sense to the majority,people of my sort find it difficult , Basically I like to be able to see mal… (read more)

I am 85 , with only basic knowledge of pc,s , whilst your advice makes sense to the majority,people of my sort find it difficult , Basically I like to be able to see mall my bookmarks when I log into Firefox which is my default

Asked by William Hawker 10 months ago

Last reply by jscher2000 10 months ago

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Unusuall frequent SSL Certificate Errors

Hello Firefox community I use Firefox as my primary browser on 5 devices - personal desktop, work laptop, spouse desktop, spouse laptop, and personal laptop. On only my … (read more)

Hello Firefox community

I use Firefox as my primary browser on 5 devices - personal desktop, work laptop, spouse desktop, spouse laptop, and personal laptop. On only my personal laptop, I frequently encounter SSL cert errors warning me of invalid issuer. I don't encounter the same error on any other device (including also my phones). Is there some way I can force an update of the Firefox certificate repository? I assume these are being caused by out of date cert repositories or the like. The cert I get on the other devices is the same cert presented to this laptop; only the laptop issues the error.

Asked by Jancarius 1 year ago

Answered by jscher2000 1 year ago

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How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 1 year ago

Answered by Shashank Shekhar 1 year ago