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  • Archived

How to stop annoying message

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. How… (read more)

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. However, I get a pop-up message each time I launch Firefox asking if I want to download the latest version (which cannot be installed).

Is there some way to stop this annoying message from appearing?

Call me old-fashioned, but I miss Netscape...

Asked by groston 9 months ago

Last reply by James 9 months ago

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

While browsing...just curious.

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls… (read more)

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls back to disappear. The whole episode lasts about a second.

Certainly not a big deal. I am just curious as to why that happens. I have also noticed it on the right hand side. I don't know, either, if they happen at the same time.

Thank you for your help.

Asked by gym4jim 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Solved
  • Archived

media keys cannot control any websites on linux

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work o… (read more)

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work on other applications like VLC media player, though! and I can see that the media is being detected from firefox, too, as it appears in media player widgets i have on my plasma desktop. it seems to be only the physical keys that aren't working, because i can press buttons on the widgets to control media playing in firefox.

Asked by wilr 9 months ago

Answered by wilr 9 months ago

  • Archived

Firefox cannot find Chrome to import bookmarks. Firefox cannot import exported Chrome bookmarks.

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried usin… (read more)

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried using Chrome to export my bookmarks and then using Firefox to import them. Did not work. I tried using Firefox to import from other browsers. It could not find Chrome.

Asked by r.pearson 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Again, constantly getting update notifications on a daily basis even after updating

I am sick and tired of receiving almost daily update notifications AFTER UPDATING! How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLE… (read more)

I am sick and tired of receiving almost daily update notifications AFTER UPDATING!

How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLEM AND DON'T DARE TRYING TO BLAME US FOR THIS CONSTANT HARASSMENT.

TURN IT OFF!!!!!!!!

Asked by 4johnherman 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Someone interfered with my work, their bookmarks are getting synced to mine and having difficulties

Hello moz://a, I trust that this finds you in good faith, My name is Kyle Santowski, I got dismissed from work in December and started focusing my attention on computer… (read more)

Hello moz://a,

I trust that this finds you in good faith,

My name is Kyle Santowski, I got dismissed from work in December and started focusing my attention on computers and the understanding thereof. I purchased the domain heartofstoneclothing.com using my Samsung A21s and my credit card.

I was visiting a friend at the time who offered the use of his computer to me as a kind gesture. I have been residing on the friends property since January and have been using that device up until recently. With my provident fund I purchased a laptop and have been using it since to recover most of my work.

My work got intercepted the day ICANN's 60 day holding period was over, since it wasn't my computer I had no say over it. In South Africa we have a problem with consistent power outages known as load shedding, long story short; I woke up from an extended nap to watch my work get taken and redirected.

I have had major 4 major confrontations with my friend, Gary, whether or not he was snooping through my files. Ive been lied to in my face 4 times, been sworn at, had pots and pans thrown at me for falsely accusing him. I let it go due to alternate accommodation difficulties. At the risk of losing my work completely I have allowed friend to run around the part my browser he gained access to. I might have unknowingly given it up, or at least part of it since it was not my computer.

In these altercations I have been chased away, but i could not leave my work on that computer. Not having access to an external hard drive and no time I mass dumped everything anywhere i could find space; My OneDrive, GoogleDrive, Dropbox. At the time i had just came across MDN after working on Firefox for the first time and exploring its glories.

I have bookmarks that don't belong to me in my bookmarks toolbar, there is personal information that is not mine getting sent to me and I have had to manage this person and his websites while sacrificing my own. I'm not entirely sure how to separate our work without, because the bookmarks i delete reappear every time and I no longer wish to use the old device.

I herewith kindly ask that i could receive some assistance with the issue, this situation has messed my brain up for months and I finally have an understanding of what i need to do, but I am quite new to working with software and can't afford to let it go askew.

Asked by KyleSantowski 9 months ago

Last reply by Dropa 9 months ago

  • Archived

How can i resotre my deleted browser cookies and data

Hello Support Team I deleted my browser data and cookies and i forget my log in g-mail accounts email and password. Could you please help me to restore my data again. … (read more)

Hello Support Team

I deleted my browser data and cookies and i forget my log in g-mail accounts email and password.

Could you please help me to restore my data again.

Thanks in advance

Asked by bedu.mahmoud 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

"Restore previous session" is no longer an option on the History tab or in the 3-bar menu. Windows 10 114.0.2

My tabs keep disappearing and I have to restart manually. I used to go to the 3 bar menu and select Restore previous session but now it doesn't appear in the menu. … (read more)

My tabs keep disappearing and I have to restart manually. I used to go to the 3 bar menu and select Restore previous session but now it doesn't appear in the menu.

Asked by akustan 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (read more)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 10 months ago

Last reply by cor-el 9 months ago

  • Archived

Often websites in Firefox are pending UNTIL I open the Edge browser

In the last days it often occured that a website that I try to open in Firefox is pending (showing the waiting symbol, see attached image). If I open another tab to acces… (read more)

In the last days it often occured that a website that I try to open in Firefox is pending (showing the waiting symbol, see attached image). If I open another tab to access another web site the same thing happens. If I then open the Edge-Browser to see whether it is a problem of Firefox, just in this moment, the websites in Firefox suddnely all appear!

This is not a coincidence. I observed it around 20 times and played around with the time waiting until I opened the Edge browser. I observed it with several kinds of websites (static to web app).

I don't suspect Windows to annoy Firefox, or should I?

Asked by eugen.staab 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Firefox only downloads PDF successfully first time after cache clear

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice. When it fails Fir… (read more)

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice.

When it fails Firefox shows an alert "Downloading (Failed) The browser application closed unexpectedly."

On my linux desktop; when I use Chromium 114.0.5735.198 this functions works 100% of the time. when I use Firefox 114.0.2 (64-bit) the PDF download only works ONCE after that the download never completes and I'm left with a partial/corrupted 75.7KiB file named filename.Br-neZWO.pdf.part etc.

I have discovered that if I clear the firefox cache I can perform one successful download again. or I can restart Nginx and again Firefox will perform one successful download again.

I've tried altering many Nginx settings, cache, gzip, sendfile etc with no effect. It might be Nginx related but it does not effect Chrome at all which is why I've started this ticket.

Any help in debugging this would be greatly appreciated.

Asked by brendan8 9 months ago

Answered by brendan8 9 months ago

  • Archived

Pocket transition did not migrate my saves

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my F… (read more)

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my Firefox account.

How does one get their saved Pocket articles to show up after being logged in with my Firefox account?

Asked by Tim H 9 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Disable/hide history manager details bar

Hello I want to disable/hide or at leas make smaller the GIANT "detail" bar that shows up on the history manager and difficults reading trough the history. There seems to… (read more)

Hello I want to disable/hide or at leas make smaller the GIANT "detail" bar that shows up on the history manager and difficults reading trough the history. There seems to be no options available in the toolbar and can't find any on about:config either. Perhaps there's a key I can add in about:config to change this?

Thank you

Asked by Rodrigo Diaz 10 months ago

Answered by cor-el 10 months ago

  • Solved
  • Archived

F5 page refresh does not auto-scroll to top of page

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until ab… (read more)

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until about two weeks ago, when I press F5 to refresh the page, it would automatically scroll back to the top of the page. Now it seems to go to (maybe) a percentage of the page based on where it was last scrolled. I then have to manually scroll back to the top to see the latest headlines. Was Firefox behavior changed? Is there a setting to control page refresh behavior?

Asked by pwrgreg007 9 months ago

Answered by cor-el 9 months ago

  • Archived

error messagesounds can't be changed in settings or notifactions . . . :(:(

why not let use chosse hos we hear - see our error message, just the simple youv'e reashed a dead end or hit a bugger >< , let us control any and all sounds, you b… (read more)

why not let use chosse hos we hear - see our error message, just the simple youv'e reashed a dead end or hit a bugger >< , let us control any and all sounds, you bombard us with, whether intenial or not  :):)

Today I'm wearing a very good $$$ Sony/gamers headphones to use because I have poor hearing. WOW...! The error sound went direcctly into my brain's pain center! That dang, ever so annoy ping, chimm or bell sound.

D.A.R.P. A. WOULD LOVE TO KNOW how you succeded in weaponizeing a simple sound. . . .!

Asked by madpeepz 9 months ago

Last reply by jonzn4SUSE 9 months ago