Showing questions tagged: Show all questions
  • Archived

Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (read more)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I haven't been able to sign in to Firefox for several sessions I don't know why and it just seems to me that maybe I should just simply start using Google

again I haven't been able to sign in to Firefox somebody decided that this was going to be a big help to me with this new unit in all it's been is a pain in my butt it wo… (read more)

again I haven't been able to sign in to Firefox somebody decided that this was going to be a big help to me with this new unit in all it's been is a pain in my butt it won't let me sign in it won't let me check my email I have to get my email off my phone. Again maybe I'm just better off just going to Google thank you Dave Stadler I have been a Firefox user for probably 20 years

Asked by stadler_1 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 10 months ago

  • Solved
  • Archived

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 1 year ago

Answered by spaceferret 1 year ago

  • Archived

How to grant access to a website to extract canvas data without going to that website

I can't grant access to a website because it's totally borked without canvas data, and keeps going on an infinite loading loop. This loading loop prevents me from having … (read more)

I can't grant access to a website because it's totally borked without canvas data, and keeps going on an infinite loading loop. This loading loop prevents me from having enough time to grant the permission, so I need to grant the permission to this website without actually visiting it.

Asked by Sweaty 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 1 year ago

Last reply by annaxt 11 months ago

  • Archived

Causing game lag

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the backg… (read more)

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the background. To fix this, I have to close and reopen Firefox. Sometimes, I would open a tab while gaming and that would also cause the game to lag.

In game, the ping starts at the normal level then rises before falling back down to normal.

Are there any solutions?

Regards Thomas

Asked by thy128 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Global PC Audio Being Reset to 50%

Hello, I've had this issue for quite some time. Whenever I'm using the Firefox browser and it is the front focused window, Windows changes my audio volume to 50% whethe… (read more)

Hello,

I've had this issue for quite some time. Whenever I'm using the Firefox browser and it is the front focused window, Windows changes my audio volume to 50% whether I have it set manually below or above that. Whenever I move focus/minimize the Firefox browser, the volume goes back to my manually selected volume globally for my PC. This doesn't happen with any other application.

I've unchecked the option on all audio outputs "Allow Applications To Take Exclusive Control Of This Device" located by right clicking "sounds" on the speaker system tray then "playback" and "advanced". Which didn't fix the problem.

Asked by maxfisher925 1 year ago

Last reply by cor-el 11 months ago

  • Archived

lost my tabs from the previous section again. I've read many solutions but still can't figure it out.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed … (read more)

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Asked by Bill Keeting 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to put my bookmarks in a toolbar on the left side of screen

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right … (read more)

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right now they go across the top of the screen. Thanks!

Asked by Mgateslucky 1 year ago

Last reply by Terry 1 year ago

  • Archived

Toolbars are tough to access when the "Hide Toolbars" option is selected on a Macbook Pro - Mac OS ventura, Monterey

Hello Team Mozilla, I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to ef… (read more)

Hello Team Mozilla,

I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to efficiently use the screen space available. I have tested Safari, Firefox, Chrome and Brave. I am glad that only and only Firefox provides a Hide toolbar option which other browsers are not offering. It is a game changer for a 14 inch macbook pro as it offers maximum utilization of the space. For that I applaud Firefox.

But the accessibility of tabs takes a serious hit when I enable the option. The place where the mouse pointer has to be for the toolbar to unhide is quite literally a line. Anywhere above or below it will not show the toolbar. if we go too far, the MAC OS close,minimize window option come up. For the toolbars to show up one has to just touch the menubar of MacOS. While switching tabs its a real pain. I have to pause and look at the pointer and slowly move my mouse to touch the menubar at the right speed.

Please please please do something about this. Firefox is providing the best utilization of space for a Macbook Pro. I do not know if the Firefox team is aware of this, but its brilliant. But the toolbar accessibility makes the feature unusable. It would be great if we could access the toolbar easily for tab switching.

Asked by bbharavi 1 year ago

Last reply by jerome22 1 year ago

  • Archived

Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

Hide Tab bar if there is only one tab

Hello! I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows): tab:only-of-type, tab:only-of-type + #tabs-newtab-button { … (read more)

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

Asked by peter596 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (read more)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 1 year ago

Last reply by beaven603 1 year ago

  • Archived

will not print--just rotates forever with no action to print, just spins and spins

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "pr… (read more)

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "print preview" comes on and the little spinning doohickie just goes round and round. Is there no one who can tell us how to stop this and print a simple article? It's like Biden, it just spins and spins and does nothing.

Asked by rhnunn 1 year ago

Last reply by JeffBr 1 year ago

  • Archived

robo Form Extension needs to be added to my firefox brower so Roboforms will work

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no lon… (read more)

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no longer have the link to do that.

thank you, I am new to all of this & find it a nightmare to deal with.

nancy

Asked by nancy3116 1 year ago

Last reply by Jim McCain 1 year ago