Showing questions tagged: Show all questions

site crashing

I clicked on the Google icon and got a screen that said "Gak, that site just crashed" Has been happening periodically with other links. If I restart the computer the prob… (read more)

I clicked on the Google icon and got a screen that said "Gak, that site just crashed" Has been happening periodically with other links. If I restart the computer the problem disappears so I can ask you for help Thanks

Asked by hrscrk2 13 hours ago

Bookmark Restore Not Working

When I started my browser today, my history and bookmarks were gone. When I try to restore them from the backup file, I cannot click on any buttons in the Manage Bookmark… (read more)

When I started my browser today, my history and bookmarks were gone. When I try to restore them from the backup file, I cannot click on any buttons in the Manage Bookmarks folder. The buttons are entirely unresponsive.

Asked by Vaughn 14 hours ago

I can ony open one window

When I click on my Firefox web browser, I can open one window and one window only. The + sign allowing me to open and keep open multiple windows at the same time is gone.… (read more)

When I click on my Firefox web browser, I can open one window and one window only. The + sign allowing me to open and keep open multiple windows at the same time is gone. For instance, when I open my email, that works fine, but if an email contains a link to a news story I want to read and I click on it, the browser takes me there, but it closes my email window and I can't get back to it, unless I close Firefox and start over.

Asked by David Jolly 14 hours ago

Where did my bookmarks toolbar go?

When I logged in this morning my bookmarks toolbar was gone, along with the favorite start. I have googled and followed support articles and the only thing I was able to … (read more)

When I logged in this morning my bookmarks toolbar was gone, along with the favorite start. I have googled and followed support articles and the only thing I was able to do is get the menu bar to show along with the the bookmark menu but customizing the toolbar.

Asked by amandacaulder 15 hours ago

Last reply by George Kitsoukakis 15 hours ago

Information Your browser is being managed by your organization.

At the top of my settings it says: Information: Your browser is being managed by your organization. What does this mean? It's my personal laptop, I bought it myself an… (read more)

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Asked by Nancy 1 week ago

Last reply by George Kitsoukakis 15 hours ago

Pinned Tabs are not truly pinned!

In Firefox, pinned tabs are limited to the specific browser window in which they are created. This behavior differs from Safari, where pinned tabs persist across all open… (read more)

In Firefox, pinned tabs are limited to the specific browser window in which they are created. This behavior differs from Safari, where pinned tabs persist across all open windows. When a Firefox window containing pinned tabs is closed, those tabs are permanently removed. This implementation undermines the intended purpose of pinned tabs, which is to provide persistent, easily access to sites regardless of session or window state. Pinned tabs should ideally remain consistent across all browser windows and persist until explicitly unpinned by the user. The current behavior results in a poor user experience and discourages users who expect cross-window and session persistence, functionality that aligns more closely with the concept of “pinning.” I have raised his limitation repeatedly, but it remains unaddressed. A more consistent, user-centric approach would ensure pinned tabs are retained globally until manually dismissed.

Asked by Kevin F.J. Harris 16 hours ago

CORS-Preflight request fails on mTLS-secured connection

Hey, I am currently working on an application where I want to upload files to a server using mtls via a webapp. The upload goes to another url and server than the one wh… (read more)

Hey, I am currently working on an application where I want to upload files to a server using mtls via a webapp. The upload goes to another url and server than the one where the webapp is served from. If I test the file uploading without mTLS, it succeeds, and with mTLS enabled it also works in chromium, but in Firefox I get the following error: "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <url> (Reason: CORS request did not succeed). Status code: (null)." on the `OPTIONS` request before the `PUT` is done. The client and the server both have a certificate from a custom CA, which I imported into firefox, along with the private key. Does someone know what the issue here might be? I am suspecting that there is some problem with firefox loading the user certificate on the preflight request?

Asked by a.oellerer 16 hours ago

  • Solved

Is there a method for sorting firefox bookmarks into alphabetical order?

Laptop running Windows 10 pro. Firefox 144. Is there a method for sorting firefox bookmarks into alphabetical order (yet)? I see from questions asked years ago that Firef… (read more)

Laptop running Windows 10 pro. Firefox 144. Is there a method for sorting firefox bookmarks into alphabetical order (yet)? I see from questions asked years ago that Firefox hasn't had a way to sort all bookmarks into alphabetical order in one go. Is this still the case? It seems hard to believe that the only way to do this is to sort each folder individually. I noticed that I can do this (and have done) on Android, but not on the laptop.

Asked by IanStar 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

My profile folder has storage/"to-be-removed" content for more than an year

Hello, on my local disk I have Firefox for Windows (10) installed for more than 2 years now, and the location: %Appdata%\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx.deault-… (read more)

Hello, on my local disk I have Firefox for Windows (10) installed for more than 2 years now, and the location: %Appdata%\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx.deault-release\storage\to-be-removed has more than 7000 subfolders and files that sums up to 4GB of data, dating from mid 2023.

I naturally assume that a "to-be-removed" named folder should have it's content removed by some automated task or maintenance service, right? Is this normal, or is there some bug in application maintenance / updating process?

Thank you

Asked by Zapper 17 hours ago

Webpages Loading Slowly in All Browsers After Recent Windows Update

Hi everyone, I am facing a strange issue with web browsers on my HP system after a recent Windows update. No matter which browser I use Chrome, Firefox, or even Edge web… (read more)

Hi everyone,

I am facing a strange issue with web browsers on my HP system after a recent Windows update. No matter which browser I use Chrome, Firefox, or even Edge webpages take much longer to load than usual. The connection itself is stable because downloads and streaming work without any problem, but normal browsing feels unusually slow.

I have already cleared the cache, disabled extensions, reset the DNS settings, and restarted the router. The issue still appears across all browsers. This started immediately after the last Windows update, so I am unsure whether this is a compatibility issue, a driver problem, or something in the network configuration.

If anyone has seen this behavior before or knows what additional steps I should check, I would really appreciate your guidance.

Thank you.

Asked by Sergio 18 hours ago

Last reply by jonzn4SUSE 18 hours ago

Separate bookmark sync per Firefox profile: is it possible or a feature request?

Hi everyone, I’m using multiple Firefox profiles to separate my work environments (e.g., “Work”, “University”, “Personal”), all linked to the same Firefox account. What … (read more)

Hi everyone, I’m using multiple Firefox profiles to separate my work environments (e.g., “Work”, “University”, “Personal”), all linked to the same Firefox account.

What I would like to do is:

Use the same Firefox account across multiple profiles to keep extensions, passwords, etc., synchronized.

Sync bookmarks only within the same profile, so that bookmarks from the “Work” profile do not appear in the “University” profile and vice versa.

Continue to be able to edit bookmarks from different devices (home or office) while keeping them synced only within the same profile.

I’ve looked into Firefox settings and sync options, but it seems Firefox syncs everything across all profiles connected to the same account.

My questions:

Is there a native way or any setting to have bookmarks synced separately per profile while using the same account?

If this is not possible at the moment, could this be considered as a potential feature for the future?

Thanks for any suggestions or guidance!

Asked by nicolas.amadori02 19 hours ago

Local network settings impossible to change

I've blocked access to nearby devices without knowing that this would affect my local network websites. Now the option to change this on the settings simply does not appe… (read more)

I've blocked access to nearby devices without knowing that this would affect my local network websites. Now the option to change this on the settings simply does not appear for me. What can I do?

Asked by HelenaN 19 hours ago

Is OpenSearch Auto-Update Still Supported in Firefox?

<OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/"> ... <Url type="application/opensearchdescription+xml" rel="self" template… (read more)

<OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/">

   ...
   
   <Url type="application/opensearchdescription+xml" rel="self"
       template="https://example.com/opensearch.xml" />

</OpenSearchDescription>

Does Firefox still support automatically updating the opensearch XML description? MDN still mentions this feature: https://developer.mozilla.org/en-US/docs/Web/XML/Guides/OpenSearch#supporting_automatic_updates_for_opensearch_description

Also, in about:config, there used to be an "browser.search.update.interval" entry that specified the update interval. I can't find it anymore.

If this isn’t the right place to ask, could you point me in the right direction?

Asked by Marinescu Bogdan 21 hours ago

Recovering passwords in hard drive

I'm no longer able to access my old computer, but I do have access to the hard drive. Is there a file that I can transfer to the new computer to sync all my previously sa… (read more)

I'm no longer able to access my old computer, but I do have access to the hard drive. Is there a file that I can transfer to the new computer to sync all my previously saved passwords? I did not have a Mozilla account back then.

Asked by Olivia Wong 23 hours ago

Last reply by TyDraniu 22 hours ago

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (read more)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill 1 month ago

Last reply by bill 23 hours ago

I’m having a hard time setting up Firefox on my new phone. It was on my old phone that I just had to replace. Why won’t it come on this phone? Everything else did

I’m having a hard time getting Firefox to open on my phone. It was on my old phone that I just had to replace everything else came back on my new phone except for Firefox… (read more)

I’m having a hard time getting Firefox to open on my phone. It was on my old phone that I just had to replace everything else came back on my new phone except for Firefox why is that and can you help me reinstall it?

Asked by Kpadeken610 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

My mobile package site shows mixed-content warnings on Firefox — how can I fix this?

My mobile package site shows mixed-content warnings on Firefox — how can I fix this? Hello everyone, I run a website, which provides information about mobile phone prices… (read more)

My mobile package site shows mixed-content warnings on Firefox — how can I fix this? Hello everyone, I run a website, which provides information about mobile phone prices and SIM packages in Bangladesh. Recently, I noticed that when users visit some pages in Firefox, the browser shows a “mixed-content” warning or blocks certain scripts. The same pages load fine in Chrome. All my URLs use HTTPS, and I’m using a LiteSpeed server with Cloudflare CDN. Could this issue be related to how Firefox handles external resources (like embedded operator banners or analytics scripts)? What’s the best way to debug and fix mixed-content problems in Firefox Developer Tools? Any detailed guidance or best practices would be greatly appreciated. Thanks in advance!

Asked by rahmatbl.1122 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Blank Bookmark Toolbar

The Bookmark Toolbar is blank. I have the setting to add the toolbar to all windows ("Always Show") and the toolbar is populated with entries. There is space below the … (read more)

The Bookmark Toolbar is blank. I have the setting to add the toolbar to all windows ("Always Show") and the toolbar is populated with entries. There is space below the URL where is toolbar would normally be displayed but it's blank.

Asked by willvl 4 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (read more)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

Asked by Villainous Chillinous 1 day ago

Answered by Villainous Chillinous 1 day ago

YAHOO MAIL NOT OPEN

Secure Connection Failed An error occurred during a connection to mail.yahoo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERR… (read more)

Secure Connection Failed An error occurred during a connection to mail.yahoo.com. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…

Try Again

Asked by M. RIAZ 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago