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  • Archived

Unusual cookie I cannot delete

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more th… (read more)

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more than a week. Of course, I keep all regular Mozilla cookies, but this one is strange. It is 'about.ef2a7dd5-93bc-417f-a698-14c3116864f.' Can you tell me what this is?

Asked by Wyndwood 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Cookie blocking

Since last upgrade Firefox seems unable to access any wordpress sites. Always says to enable cookies. I've done that but still not possible access. Is Firefox now beco… (read more)

Since last upgrade Firefox seems unable to access any wordpress sites.

Always says to enable cookies. I've done that but still not possible access.

Is Firefox now becoming so "secure" it is useless?

There are more and more web sites where Firefox just is no longer a viable browser.

There is no clear "ENABLE" cookies option to resolve this just pages on explanations about safety yada yada yada.

I just want a button that says ENABLE COOKIES so I don't have to constantly seek answers to use this browser on a particular web site.

As much as I hate Chrome I am finding it more useful now than FireFox

Asked by pck24 1 year ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Websites not keeping me signed in

Hello, When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use oth… (read more)

Hello,

When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use other browsers, so they can keep users signed in. For the websites that I had been logged in before it stopped working, I'm still signed in and I can enjoy not having to log in every time.

I believe it all started happening when I cleared my cookies once, around half a year ago.

I did however check my settings, and I don't have selected option, that clears cookies after each browser session. My password saving feature works as well.

Asked by bartlomiej.treska 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

Firefox logged out my accounts each time i close, but setting disabled.

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit) The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this … (read more)

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit)

The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this is certainly tiring. I read about a similar problem from other users, they had the “Delete cookies and site data when Firefox is closed” setting enabled, but I didn’t.

Asked by kexitt07 9 months ago

Answered by kexitt07 8 months ago

  • Archived

retaining Cookie exceptions

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data … (read more)

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data when Firefox closes" with exceptions noted, and do not toggle "clear history when Firefox closes." Except that in my Firefox settings, they work in tandem - the choices are both on or both off. I can't turn one on and the other off. Under manage exceptions, I am entering the entire website address with the https. Any suggestions? Thanks. Joe Markarian

Asked by jmj7 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox stops showing Gmail correctly after a few days. Fire fox cannot log-in to Outlook.live.com.

Hi. Is there anyone having experienced similar phenomena? 1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and… (read more)

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

Asked by ghc03361 9 months ago

Last reply by ghc03361 9 months ago

  • Archived

Cross Site Tracking Cookies

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curio… (read more)

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curious why cross site cookies are apparently allowed to exist/function, even after a restart?

Dano

Asked by Dano 10 months ago

Last reply by zeroknight 9 months ago

  • Archived

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (read more)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 9 months ago

Last reply by amleek 9 months ago

  • Archived

How to restore cookies which have been deleated by mistake

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of th… (read more)

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of the softwares (Zerodha) was stored in the cache as cookies. Now the entire data is lost. How can it be recovered

Asked by Vaidhanathan R 9 months ago

Last reply by cor-el 9 months ago

  • Archived

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (read more)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Two versions of Firefox on same PC

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shu… (read more)

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shutdown. Thanks

Asked by george28.james 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Allow necessary cookies only

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I … (read more)

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I visit very often, this turns out very tedious and timeconsuming. How to allow only necessary cookies and not the rest? With Privacy & Security, Cookies and Site Data, Manage Exceptions, I can allow or block cookies from specific sites. What do I allow when I choose Allow? Only the ticked ones or all marketing and other stuff even when these are not preticked as default? Or will the choices made during this session be saved? In the case of my bank and a couple of others, I would like to save my choices to be able to enter it a little faster. But cleaning at closing Firefox also deletes that, I suppose? How to save my choices without saving all cookies?

Is there any way to see what kind of cookies have been saved? I can see the number of cookies for each site under Manage Data, but how to see the type of cookie?

Firefox 122.0.1 on Linux Mint

Best Eva

Asked by list4 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Cannot edit cookies anymore

I don't know in which version exactly it happened but a few weeks earlier i was able to edit cookies like we can on all other browsers, but today suddenly i cannot. I ex… (read more)

I don't know in which version exactly it happened but a few weeks earlier i was able to edit cookies like we can on all other browsers, but today suddenly i cannot.

I expected it to be a simple double-click and i can edit the cookie key name or value but it doesn't let me edit, it opens the detailed view about that cookie. I looked EVERYWHERE and could NOT find any way to edit the cookies for hours and this is really frustrating as a dev. This is important to troubleshoot many kinds of bugs when I am developing an app.

Asked by Aseer Uz Zaman 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Clear cookies at shutdown but keep forum login data

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks … (read more)

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks

Asked by george28.james 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Firefox and Gmail

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks ma… (read more)

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

Asked by Vincent Brousse de GERSIGNY 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Cookie Size bug

Just had firefox throw an error that I was running out of disk space for cookies. Open up the dialog, and was prompted that I had over 17,179,869,184GB of youtube cookies… (read more)

Just had firefox throw an error that I was running out of disk space for cookies. Open up the dialog, and was prompted that I had over 17,179,869,184GB of youtube cookies, and 5 GB of cookies for a site I was buying something from. Restarting firefox moved both down to a reasonable 304MB and the store to 207KB. I have never seen this one before.

Asked by Killme304 10 months ago

Last reply by Killme304 10 months ago

  • Archived

Delete cookies and site data when Firefox is closed not working

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies et… (read more)

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies etc. How can I make this automatically delete?

Asked by hessehermann6 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

History/cookies keep getting randomly deleted

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pa… (read more)

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pages are just completely gone, today i checked my history for yesterday and even though i started browsing at 8:00 the history only went back to around 13:00 with all the pages before that completely gone, this also causes me to lose all the cookies as well.

Asked by marcusroxburgh5 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (read more)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 1 year ago

Answered by George 1 year ago