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accessing the Transport for London website, www.tfl.gov.uk

Dear Firefox, Thanks for reading this. I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.… (read more)

Dear Firefox,

Thanks for reading this.

I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.

The thing about this site is, that when I go onto it, it simply freezes almost straight away. I use my wired mouse to try to scroll up or scroll down the site, and I cannot. It is just stuck. There are no scroll bars on the right to be able to click on to go up or down.

I am thinking this problem may have something to do with cookies. I say this, because the site is allright before the message comes onto the screen asking you to agree to cookies.

Is this a possiblity, do you think?

Or is there another possibility? For example, I have visited another forum, and told to increase hardware acceleration. Could this be the answer?

Any suggestions would be more than welcome, Yours Marek

Asked by MAREK_WES 3 weeks ago

Last reply by cor-el 3 weeks ago

Firefox randomly signing me out of every account?

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged… (read more)

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged into. However, it is not every time I launch, and seems to only happen the first launch of a Windows session.

I've never had this issue before. The only notable changes that have happened to my computer in the past several weeks are:

1) I now have a second Windows user account on my PC for work (I suspect this to be honest, but not sure why it would be like that)

2) I think Windows 10 did a random feature update against my will a month ago?

3) I installed Escape From Tarkov

I have uBlock Origin, NoScript, Ghostery, and HTTPS Everywhere. Nothing else besides those add-ons.

Aside from that, I went through Firefox log-in/session settings and everything is correct.

I even have cookie exceptions set to "Allow" for all of those sites (both HTTP and HTTPS URLs), so there is zero reason that this should be happening.

Its also worth noting that this is not every time I launch Firefox. It is seemingly random but happens upon my first launch of Firefox that Windows start up. POSSIBLY after I hit "Restart" on Windows instead of "Shutdown", but I haven't been able to test this theory yet.

Any help would be appreciated, thanks!

Asked by FzGNU 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Loggia out of Google acc

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my G… (read more)

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my Google acc in Firefox. Problem occurs since about a week now, I already reinstalled Firefox and cleaned all user data

Asked by levi.re 3 weeks ago

Answered by cor-el 3 weeks ago

How to stop firefox from ignoring delete cookies exceptions?

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobe… (read more)

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobeying its master?

Asked by Ball 1 month ago

Last reply by RobertJ 1 month ago

  • Solved
  • Archived

Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception with… (read more)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 6 months ago

Answered by lsdoll02 6 months ago

  • Solved

Cookies are being deleted every few seconds

I keep getting a message that "CAD 3.8.1" has deleted my cookies. I get this message every few seconds. I can't find where it's coming from to disable it. As a result my … (read more)

I keep getting a message that "CAD 3.8.1" has deleted my cookies. I get this message every few seconds. I can't find where it's coming from to disable it. As a result my log in info isn't saved and I have to keep logging in. Has anyone else had this problem?

Asked by Steph 1 month ago

Answered by RobertJ 1 month ago

Clear history excluding cookies of a site.

I normally clear the history by choosing "Everything" from "Time range to clean" and choosing all checkmarks except "Site preferences". How do I exclude a single site fro… (read more)

I normally clear the history by choosing "Everything" from "Time range to clean" and choosing all checkmarks except "Site preferences".

How do I exclude a single site from the history deletion process to prevent the settings/cookies of that given site from being deleted ?

Asked by glfirex 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Feature Request, Cookies API - Help finding cookie source

Hello, I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/ I would like to make a request to include "window id" a… (read more)

Hello,

I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/

I would like to make a request to include "window id" and "tab id" in the cookie "onCookieChanged" -Event triggered dynamically.

At the present state it is not possible to identify where a cookie is originating from, only the "cookies.cookie" values, but no values for "Window" and "Tab Id" which would dramatically help to assign a cookie to a particular domain even if the "cookie.originURL" or "cookie.url" is different from the surfed on website.

As an example, you can visit "https://freenet.de" which loads different ad trackers - which cookies are displayed as "Cross Origin" in Flag Cookies. A screenshot is attached.

In case you need clarification or more information, please let me know.

Asked by uniqs_ 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Cookies and exceptions always deleted

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose … (read more)

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose (untick delete cookiex and sitedata, assign websites to manage exceptions etc) upon closing Firefox everything is deleted, always. This means I can't use any authenticator to remember me when I want it to do so.

I used a third party cookie extension (Cookie AutoDelete) to whitelist some sites and it worked perfectly fine until an apparent recent update by Firefox. I am on Firefox 101.0.1 on Mac.

Any ideas?

Asked by estulz11 1 month ago

Answered by RobertJ 1 month ago

Desktop browser doesn’t seem to recognize cookie settings

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a… (read more)

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a ‘Cookies and local storage are required’ error message. The problem is that cookies are already enabled. I have tried restarting, updating the browser, doing it with the VPN on and off, listing firefox as an exception, and everything else I can think of. I’m currently entering this on my phone, because the browser also won’t let me sign into my account on my laptop without enabling cookies and local storage.

Any suggestions? I keep getting stuck in a loop.

Asked by shutterbug92 1 month ago

Last reply by shutterbug92 1 month ago

Have to clear cookies every 5 minutes on one website

So I am working on my own website & a couple days ago I got a requested headers too large error. After looking up what that meant, I cleared my cookies & cache bu… (read more)

So I am working on my own website & a couple days ago I got a requested headers too large error. After looking up what that meant, I cleared my cookies & cache but it didn't work. After looking it up more I renamed (added .old) the coolie file in my profile & I thought maybe it worked for a while but then all of a sudden it came back. Now I keep getting the requested headers too large error like every 5 minutes & have to keep clearing cookies & cache every time, which works for 5-15 minutes & then it happens again. Which is more than extremely frustrating when I'm trying to work on my website! And it's only happening on my site.

So how can I fix this for good? Is the cookie file getting corrupted again? If so, how to I prevent that?

Asked by Monica Walston 1 month ago

  • Solved

Loosing ALL cookies when Firefox session ended

I've just done a clean install of Windows 11 12H2 and, consquently, FireFox. Don't know why I'm loosing all cookies when Firefox session ended. Firefox 101.0.1 x64 OS… (read more)

I've just done a clean install of Windows 11 12H2 and, consquently, FireFox.

Don't know why I'm loosing all cookies when Firefox session ended.

Firefox 101.0.1 x64 OS Windows 11 Pro v 21H2 (Build 22000.776)

Asked by IanM 1 month ago

Answered by Márk 1 month ago

Tech Issue

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a spe… (read more)

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?

Asked by synchronicity1 1 month ago

Last reply by cor-el 1 month ago