Firefox Support Forum

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.

I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.

The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?

Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.

Thanks in advance for any help or suggestions.

I am using Firefox Desktop with windows10. I had a problem with windows and the fix deleted everything except my data files. I have reinstalled Firefox. However, the reinstall has none of my bookmarks. Is there a way to recover the Bookmarks from my previous version ? They took years to develop. Any help will be appreciated.

I am not too good with the computer and have just starting using Firefox. I will do my best to describe my question so please bar with me. I have 2 rows of websites that I frequent...actually only using the first row and 5 spaces in the second row. When I go to a different website Firefox is automatically adding that website to one of the boxes in the second row which I do not want. How do I stop this? Question 2...using Ebay as an example...if I keep searching on Ebay and have looked at lets say 5 different pages how do I go back to the home screen without having to hit the back button 6 times? Thanks for the help. Chuck

1) Cannot restore them even after logging into account with same email address. 2) Windows.old does not exist. 3) Tried %APPDATA% method to use "Gibberish".default folder for profile recovery. (Might need some guidance here but overall it did not work too.

Firefox was always logged in with same email account and it should've synced all the data.

I want to import everything from avast secure browser, but ASB does not show in the browsers option. Is there a roundabout way to import everything(passwords, bookmarks etc)?

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks on and off the whole time. When it finally loads, I click on a day's videos and all it does is give me an error message. I had no problem with that site in May when I watched the daily videos from the May sumo tournament.

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

I have close to 2000 bookmarks. There are organized into folders. I want get ride of the folder structure and have all bookmarks on together in one place - no nested folders.

I could click, hold, drag and drop but would be time consuming as I have too many folders.

How do unest all folders and keep all bookmarks together in single place?

Thank you

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

I tried to connect to a site I previously bookmarked and have connected to many times. When I tried yesterday it couldn't connect. A message on my screen said that it might be because Firefox was blocking cookies. I checked and it isn't. When I type the address manually into the address bar it connects without a problem. I deleted the old bookmark and set up a new one after I connected. When I navigate away from the page, I still can't connect with the new bookmark.

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder. are my old bookmarks gone forever? firefox installed a new bookmarks folder

When I use Microsoft Edge Browser in the top row it shows my Bookmarks and to the left it also shows an icon that allows you to jump back to the Edge Browser.

In Mozilla Firefox there is no icon to take you back to the Firefox browser. Occasionally a site will Hi-Jack you and trying to use the back arrow to get back to the Browser does not work. The only solution is to shut down the Firefox browser and then restart it again.

I would rather use Firefox as it support HTML 5 audio which is not supported in Microsoft Edge.

Can you please advise.

Many thanks

Les Finch

Hi,

I had a format on my computer and then I tried to log into Firefox but forgot my password, so I changed it. Now I cannot recover any of my bookmarks. Is there any way to have them back?

Thank you!

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stick to firefox? Is this even possible? i cannot find anything to import them.!

I KEEP HITTING ALTERNATIVELY :"dismiss" and "delete from history" but some i have to do it 40 0r 50 times before it stops popping back up

GARBAGE SOFTWARE