Firefox Support Forum

I had issues with latest releases (116.x) so I wanted to return to 115. Therefore I uninstalled the existing Firefox applications both on my phone and PC. Before uninstall I synced my bookmarks. After I reinstalled the earlier release and signed in to my account I was not able to see my bookmarks. Neither my phone and my app... Is it possible to get bookmarks back from a specific date from Sync? I am not able to restore my profile on my PC because I deleted the folder...

Don't know what happened but previously when I wanted to bookmark a page I would get the option of selecting a final destination from within my "Favorites" folder. Now I just get the option to send it to my "Favorites" without a final destination.

had stroke in dec in 2022, so brains working bit slow, i have a massive blackboard next to pc for passwords, since dec i have been forgetting a lot of passwords, including firefox, then they set the new recovery password, (great idea ,until we get fingerprint scanners lol) exept i wrote it on board in yellow marker (only one to hand) and forgot to underline no,s so im left with a key that prob has 4 or 5 mistakes, my bookmarks are realy important to me as they have all my shortcuts from over 15 years, in mid august my isp changed servers and i lost all of my websites, including databases and apps in both android and apple store, it even took me 5 weeks to even gain access to my account, just recovered from cancer (cancer free now thankyou) i also lost a drive on pc with backups of website and encryption keys to apps, so 15 years of work vanished, but when you beat the c, these are minor bumps, but now i cant access my original firefox so this is new one, all my emails and phone no has not changed, can someone please help me regain my firefox please

I AM SCREAMING RIGHT NOW. Apologies. Countless bookmarks I've saved over years, including important articles, University work and bookmarks relating to my job have all disappeared. Firefox told me to install their latest update, and now my bookmarks are gone WHAT THE FRICK CAN I DO??? Obviously I'm incredibly thick, but I'm pretty sure that Firefox is the problem here. PLEASE HELP Thankyou

8/15/23

Hello!

https://outlook.office365.com/mail/inbox

I really enjoy using Firefox, and I am currently unable to use Outlook just recently.

I have cleared cookies and cache.

I have reloaded bookmark above.

Outlook works in other browsers.

Thanks for your help,

Darlene

Error message continues:

UTC Date: 2023-08-15T14:15:36.616Z Client Id: DDC1CB3A2D4C474DBC56574CB7494D3C Session Id: 10c4bfa2-5818-4077-89f7-27d914b1dc3e Client Version: 20230804005.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:16975 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:15764 </p>

I use to have the bookmarks show up on the left side of the screen at all times when I opened Firefox. Now, for some reason, I have to go to the bookmarks in the help area to find what I am looking for. How do I have the sorted bookmarks show up on the left again?

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't have) but nothing makes them reappear. While I can access these bookmarks from the menu bar, I want to see it in my bookmarks toolbar. It did not fall off into my customized overflow either. Whaaaatttt is going on? I need to put it back asap without spending hours trying to make this simple thing happen. Also, why did it disappear? And why won't a sync bring it back?

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I have another laptop and airdropped the backup file to that laptop to see if I could get the bookmarks back on firefox on there. It worth pointing out that firefox was not updated on my other laptop. When I tried to restore on the other laptop is erased the few bookmarks I had there but didnt give me the missing ones. So now I have 2 computers with no bookmarks.

Please help! Tried to restart , shut down, multiple times and nothing is working.

MacOS 10.13.6

Firefox updated to : 115.1.0esr (64-bit)

I recently updated Firefox and have lost my passwords and bookmarks. i have visited the many pages to instruct how to go to a previous profile, but have been unsuccessful as I cannot locate some of the folders in the instructions.

Please advise.

wadiya

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. About 2 weeks ago suddenly not able to. After considerable time and effort I was able to contact the folks at Sure dividend and they said that I seemed to be the only one that had this problem as no one else had ever complained. They suggested I reload the webside and start from jump again. I did so with the same result. They also suggested I clear my histories so I did that. Same result. I pay a considerable amount of money to this website and cannot get onto it because Firefox says this website is bad and might steal my ID, password, etc. Help I would cancel but I cannot even do that. What in the world is happening?

  Bruce Stafford.  [email address]

(I have removed the email address for your privacy and security as this is an open forum.)

Greetings

Each time I drag a URL to a bookmark folder it ends up with a number ahead of the title that was automatically generated. I would love not having to edit those bookmarks each time. Is there a way to eliminate those numbers so when I drag the URL down to the folder it no longer has a number ahead of the title?

I am using a Macbook Pro laptop (2018 vintage) with the latest version of Firefox and MacOS.

By the way, what do those number do anyway. What is the benefit of having them?

Thanks for your help

Rees in Racine, WI.

I'm having an issue when saving bookmarks, I'll find a nice recipe, save it to my recipe folder, little blue star will show on the page showing its bookmarked but when I go to the folder, it's nowhere to be seen. I'm not sure what I'm doing wrong here, it use to work just fine before.

Firefox does NOT show Bookmark after opening subsequent browser window(s). Is this related to Windows 11? I have searched for a solution and literally tried ALL of the recommended "fixes" and NOTHING works. This situation is repeatable and extremely annoying.

My alternative is to abandon using Firefox for another browser !