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Locking this thread, please continue here: [/questions/1440721] Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. … (read more)

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Asked by lee.hinkleman 1 day ago

Break in Firefox email to links in web

when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wrong… (read more)

when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

Do you get the error in Thunderbird or in the browser? What browser?

   But, if I copy link and copy into browser it works fine. 

Is that the same browser as the one which opens when you click the link in Thunderbird (a.k.a. your default browser)?

In answer to these questions: I use Chrome or Duck Duck Go. Duck Duck Go is my default browser. If I copy and paste link from email in browser it opens, but if I click on link in email I get the error message above. Also when you reply the email is a do not reply email so I can't reply back. Please include a good email so I can answer any questions you may have. Thank you

Asked by mmikkola914 1 day ago

Please pleeeeese add support for progressive web apps

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use… (read more)

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use websites in split screen without the search bar area eating into the web page.

Asked by Abu Khair 1 day ago

Last reply by cor-el 1 day ago

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (read more)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 1 week ago

Last reply by cor-el 1 day ago

Possible to change Firefox default keybinds?

Is it possible to change Firefox's default keybinds? I don't see an option for this in Settings, nor in about:preferences or about:config. Some discussions on these for… (read more)

Is it possible to change Firefox's default keybinds? I don't see an option for this in Settings, nor in about:preferences or about:config. Some discussions on these forums suggest autoconfig.conf but that doesn't seem to have any options for keybinds. I found several KB articles on customizing Firefox, but none said anything about default keybinds:

KB: Customize Firefox controls, buttons and toolbars KB: Firefox advanced customization and configuration options KB: Customizing Firefox Using AutoConfig

For example, I'd like to change the keybind to open a private window from the default [Shift]+[Cmd]+P to [Shift]+[Cmd]+N. The latter is standard on most other browsers and is in my muscle memory. Is there any way to do that?

Asked by Byron 1 day ago

Last reply by cor-el 1 day ago

wrong location

bold textfirefox shows me in mesquite texas but I am in Bastrop texas how can I fix it? pain in the butt having to change it to get quotes for my area each timeww … (read more)

bold textfirefox shows me in mesquite texas but I am in Bastrop texas how can I fix it? pain in the butt having to change it to get quotes for my area each timeww

Asked by jay 1 day ago

Is ff123 unstable?

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignore… (read more)

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignored now. No thumb drive or alternate device recognized. Laptop has Linux Mint 64 but.

Asked by cmdr.ronald 1 day ago

Last reply by jonzn4SUSE 1 day ago

I am trying to get help to get WPS 365 going. I think there may be problems with the account I should have with you. I have seen both p348brogden and peter.brogden3 and the latter is whe name I think is correct.

I wish I knew! Problem seems to with name I have for my account with Firefox. I see p348brogden, I think it should be peter.brogden3 but I may totally wrong. I cannot get… (read more)

I wish I knew! Problem seems to with name I have for my account with Firefox. I see p348brogden, I think it should be peter.brogden3 but I may totally wrong. I cannot get loading of WPS365(?) to happen.

Asked by p348brogden 1 day ago

Recent log in problems

Since a couple of days, it is not possible to log in to some bank websites, like nordea.se and seb.se. It is still possible with, for instance, Google Chrome, Microsoft E… (read more)

Since a couple of days, it is not possible to log in to some bank websites, like nordea.se and seb.se. It is still possible with, for instance, Google Chrome, Microsoft Edge or AVG Secure Browser.

Asked by Ulf Hjelmqvist 1 day ago

Last reply by cor-el 1 day ago

  • Solved

I can't turn off SafeSearch, set on Strict by default

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue? … (read more)

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue?

Asked by lu 2 days ago

Answered by lu 1 day ago

Upgrade

I just received an email from Mozilla / Firefox to Upgrade if I’m using an older version of 78. I just checked & I’m currently using F/Fox 78.15 OSER that was install… (read more)

I just received an email from Mozilla / Firefox to Upgrade if I’m using an older version of 78. I just checked & I’m currently using F/Fox 78.15 OSER that was installed on Oct. 06, 2021. My question is what I have now 78.15 will that be ok to continue using? I have an older MacBook & wonder if I can get the newer version if it’s compatible with my computer. Please help me I’m not computer savvy. Thanks Milton Newman

Asked by miltonnewman 2 days ago

Last reply by James 1 day ago

cursor stopped indicating clickable elements after update to 123

After the update to version 123 the cursor in Firefox (Linux version) stopped indicating clickable elements. I tried the solution mentioned in https://support.mozilla.o… (read more)

After the update to version 123 the cursor in Firefox (Linux version) stopped indicating clickable elements.

I tried the solution mentioned in https://support.mozilla.org/en-US/questions/1434156 but no luck.

Please advise.

Asked by kornelis 3 days ago

Last reply by kornelis 1 day ago

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument … (read more)

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument or preference should I use ?

Asked by fuefirsttest 3 days ago

Last reply by cor-el 1 day ago

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (read more)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Asked by drzee1946 5 days ago

Last reply by dr-z 1 day ago

  • Solved

Websites tell me I need to enable Javascript despite the fact that it is enabled

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off t… (read more)

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Asked by Larry951 1 week ago

Answered by zeroknight 3 days ago

Synced Tabs - no longer works

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue] CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same lap… (read more)

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue]

CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same laptop. I do NOT use any hard disk inside that laptop, just the Live DVD spinned by a DVD player. Only the RAM stores data => fresh new distro for every session - years ago, I created a Firefox account, and the Sync worked perfectly, and allowed me to back up my Bookmarks AND my Opened Tabs (they are stored in Mozzila's cloud, and after each sign in and a sync, they reappear in the left panel). Regarding the Synced Tabs, the left panel used to store all the previous Live DVD sessions (generally with the device's name: peppermint's Linux... (IIRC). - i do NOT use several devices, and do NOT wish to sync date acreoss them. I use Sync to get my Bookmarks and Opened Tabs synced across successive Firefox sessions, day after day. I worked perfectly well.

PROBLEM Since a few weeks, I noted that despite login and sync, on the left panel - Synced Tabs are now empty: no tabs synced at all => so I cannot seamlessly find back my opened tabs from one session to another (if I switch off my laptop, then later restart a new Live DVD session) - see screenshot = https://imgur.com/LO6jWLYl.png - Bookmarks are nevertheless still perfectly synced (see screenshot = https://i.imgur.com/Td0nbY2.png)


Many thanks for you help. Kind regards from Europe.