i lost all my sync info

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and … (read more)

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and sync, but this time i don't know how this happen! i lost all my passwords and bookmarks and im an ADHD so it's impassible to remember all my bookmarks and passwords .. I've been saving it for more than 10 years

i'll appreciated if anyone can help me with this

Asked by 5L5L 1 hour ago

Last reply by jscher2000 - Support Volunteer 15 minutes ago

Gmail doesn't work on Firefox browser - Clearing Cache is only a short term fix.

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers ju… (read more)

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers just fine.

If I manage to actually open Gmail, I will be able to browse for about 20 seconds before getting an error message that says Gmail is having a problem and to 'refresh to retry' - clicking refresh will make the page crash and show only a white screen. From then onwards, even trying to open Gmail in another tab will not actually redirect you from the current page you are on. It will just update the address bar to say "https://mail.google.com/mail/u/0/#inbox", however the browser doesn't actually load anything, and the 'refresh' icon shows that nothing is even in the works buffering.

Searching forums shows many people having this issue, and the only effective fix is to clear your cache and refresh the page. Unfortunately, while this technically works in the short-term, it is only a matter of time (sometimes under 5 minutes) before it crashes again.

As you can imagine, this it really limits productivity - it's hard to get on a roll when you have to keep stopping every couple of minutes to re-attach the wheels.

Forums show that this issue has been happening to users for years, and unfortunately nobody has been able to offer a long term solution, leading me to have to use a seperate browser just to access my emails. One user suggested switching away to a completely different email server such as Protonmail and ditching Gmail entirely but 1. that is comically inconvenient advice, 2. not viable as an organisation I volunteer with uses gmail, and 3. doesn't help fix the actual issue in the first place, which many users besides myself are facing.

Is anybody able to offer a reliable fix for this? Is there a browser extention that is causing the issue, or one that can fix it?

All help would be greatly appreciated as I find this issue to be a huge source of frustration from a browser that I am otherwise quite happy with.

Asked by 4rasertan 16 minutes ago

I want a "Calendar"to be visible in Firefox.

I downloaded extension; it says enabled yet I cannot access it. Here is my goal: a readily accessible calendar without it being aprt of Google. Is such available? … (read more)

I downloaded extension; it says enabled yet I cannot access it. Here is my goal: a readily accessible calendar without it being aprt of Google. Is such available?

Asked by Ronin 31 minutes ago

Last reply by jscher2000 - Support Volunteer 19 minutes ago

  • Solved

All firefox pages, including the setting pages, appear blank

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works… (read more)

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works. Please, I need help because I would like to continue using Firefox. Thanks

Asked by palomavaquero65 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

Website not displaying correctly on Firefox

I recently launched a website and noticed that it is not displaying correctly in Firefox. The layout is distorted and some elements are missing. I have double-checked the… (read more)

I recently launched a website and noticed that it is not displaying correctly in Firefox. The layout is distorted and some elements are missing. I have double-checked the website in other browsers and it appears fine. Can anyone offer any suggestions on how to fix this issue in Firefox?

Asked by muhammadanas.pk6 4 hours ago

Last reply by Paul 1 hour ago

Website loading has been affected by a problem

My dear Sir/Madam The website appears blank. https://foe-rechner.com/ In the top left corner, there is an icon indicating that the site has been contacted, but the page r… (read more)

My dear Sir/Madam The website appears blank. https://foe-rechner.com/ In the top left corner, there is an icon indicating that the site has been contacted, but the page remains blank! Is there anyone who knows why the website fails to load in Brave?

Asked by messeacees 3 hours ago

Last reply by TyDraniu 1 hour ago

Bookmarks Not Importing - Restore Back-Up Missing

Hello, I am working in Mac OS 13.2 and just reinstalled Firefox after my OS has to be wiped and restored due to a OS file being corrupted. When I sign back into Firefox m… (read more)

Hello,

I am working in Mac OS 13.2 and just reinstalled Firefox after my OS has to be wiped and restored due to a OS file being corrupted.

When I sign back into Firefox my bookmarks did not re-sync. I followed the “profile / manage bookmarks / restore” instruction, where reportedly Firefox keeps the last 15 back-ups, but I am only getting seeing back-up from the day I reinstalled the browser, so it’s empty.

How do I access my bookmark back ups from a few days ago?

Worst case, I have a time capsule back up. What is the file path to find a file to import Firefox bookmarks?

Thank you!

Asked by davidelevy 1 hour ago

FireFox Version 109.0

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I s… (read more)

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

Asked by attride 21 hours ago

Last reply by attride 2 hours ago

Firefox keeps moving my toolbar icons into "more tools" - How can I stop this?

Hi folks, Since the last 109.0 update I've noticed a strange behavior with Firefox. Sometimes after watching a video stream in full screen, my toolbar changes and moves a… (read more)

Hi folks,

Since the last 109.0 update I've noticed a strange behavior with Firefox.

Sometimes after watching a video stream in full screen, my toolbar changes and moves all my customized icons / extensions etc. into this "more tools" drop down menu. I can reproduce this by repeatedly switching from full screen to the normal view

This is so annoying and frustrating.

Does anyone know how I can fix this?

Asked by FallIn1337 6 days ago

Last reply by FallIn1337 2 hours ago

Impossible to create a shortcut of a web-page on desktop or a folder by drag-&-drop on Mac

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully d… (read more)

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully doing it, on another MAC machine) to create a web page shortcut on the desktop or in a folder, by drag and drop, but it's impossible for me to do it on this machine and I can't figure out what could be the problem.

After clicking on the padlock icon, to the left of the address bar, I can easily drag it to the destination I prefer (eg a folder) but when I release the mouse button the operation doesn't work. Unlike what happens in the other MAC machine, doing the same operation, the button does not turn into the green "+" icon and suddenly disappears, without doing anything and without giving me any warning.

I've tried reading suggestions on the web, but haven't found anything that really gives me a solution. Could it be one of my browser's security settings? Please, please, could you help me? I need this feature very often, so if I don't fix this soon I will be forced to switch browsers.

Thank you very much for you attention! Lu

Asked by nofre03 2 hours ago

? opened site/s bar

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i … (read more)

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i find ok.

Asked by s.a.dzwonek 23 hours ago

Last reply by TyDraniu 2 hours ago

Why is Firefox opening new tabs for content I have not clicked or even moused over?

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I ha… (read more)

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I have not selected.

Asked by pmuench 3 hours ago

Last reply by TyDraniu 3 hours ago

Cannot access Mail.com Email

I cannot access my Mail.com email accounts. When I go to the login website: https://www.mail.com/logout/ or https://www.mail.com Then I click the "Log In" icon, and th… (read more)

I cannot access my Mail.com email accounts. When I go to the login website:

 https://www.mail.com/logout/ or https://www.mail.com

Then I click the "Log In" icon, and the login page fails to load completely. There is no Username or Password entry boxes.

After clicking Log In, the URL changes to this:

  https://www.mail.com/#.23140-header-navlogin2-1

I cleared cookies and cache but the issue remains.

I am able to use and signin using Google Chrome. So the problem is somewhere withing Firefox.

This is important as my business email address is on Mail.com !!!!!

Asked by DevMan 1 day ago

Last reply by DevMan 3 hours ago

Middle click behavior on back and forward buttons.

Is there any way to change the behavior of the middle click when used on the forward and back buttons in the toolbar? Currently, it opens a tab in the foreground. I want … (read more)

Is there any way to change the behavior of the middle click when used on the forward and back buttons in the toolbar? Currently, it opens a tab in the foreground. I want it to open in the background. I know Ctrl + Shift + Left/Middle click works but I would prefer just using the middle mouse button.

Asked by azm 3 hours ago

No "x" button when multiple tabs open

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance … (read more)

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance

Asked by campsall 2 days ago

Last reply by campsall 3 hours ago