Firefox can't Be uninstalled

Trying to open Firefox in Windows 10 is suddenly only showing a completely white screen (no title bar, closing X, etc) and can only be closed by right clicking on the sta… (read more)

Trying to open Firefox in Windows 10 is suddenly only showing a completely white screen (no title bar, closing X, etc) and can only be closed by right clicking on the start bar icon and selecting "Close Program"

Have tried everything to fix the problem so decided that I would have to use the Control Panel and completely remove/uninstall the program and then re-download and install new (was able to save the bookmarks in html format from the "c" drive.

When selecting the Uninstall option in the Control Panel, rather than uninstalling as with any other program, a dialogue box appears offering to repair/reinstall the program, but on clicking the accept option another dialogue box appears stating that Firefox must be closed first --- but it is closed and also proved to be closed through the Task Manager section.

The Firefox version is 100.0.2

How can I completely uninstall Firefox when no option will allow this to happen. I have even tried via the "CMD" command.

Any assistance will be greatly appreciated as I have been working on t his problem for three days without any success.

Asked by car201 1 hour ago

Missing min/max/close buttons

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an ope… (read more)

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an open tab with https://www.o2tv.cz/ which uses some DRM to play TV content.

Asked by pavel.lastovicka 4 hours ago

Last reply by jonzn4SUSE 1 hour ago

firefox not opening files with registered application

Previously, with older versions of Firefox, clicking on a wave file would open the wave file in the windows application that is registered for opening wave files. This wa… (read more)

Previously, with older versions of Firefox, clicking on a wave file would open the wave file in the windows application that is registered for opening wave files. This was also the behavior with other audio files.

Now, it only offers to download the file which is incorrect behavior, the file just is needed for now and after now has passed, there is not reason to keep the file on the computer.

How do I restore the proper behavior.

Asked by Colin WG 6 hours ago

Last reply by Terry 1 hour ago

Firefox crashes randomly

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all… (read more)

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all of my software is up to date. It just closes any and all tabs that are open, as if I exited out of the program entirely.

Asked by antarian_knight 5 days ago

Last reply by jonzn4SUSE 1 hour ago

Internet occasionally stops working for the "default-release" profile while others are fine

Occasionally, the internet will stop working for my “default-release” profile. When I search for something or go to a website, I get “Hmm. We’re having trouble finding th… (read more)

Occasionally, the internet will stop working for my “default-release” profile. When I search for something or go to a website, I get “Hmm. We’re having trouble finding that site.” (refer to the attached screenshot). Then, I have to wait a couple of minutes and reopen Firefox to get back internet access. But, other profiles work uninterrupted, and other applications also work fine. I don’t have any antivirus installed. I tried reinstalling Firefox to no avail. It would be really helpful to hear any suggestions or solutions for this problem.

Installed Add-ons: Bitwarden, Ublock Origin, Keepa, Honeym, Facebook Container, Unhook, Privacy Badger, I don't care about cookies, Universal Bypass, Cookie AutoDelete 3.6.0, Enhancer for Youtube, SponsorBlock, Copyfish Free OCR Software, 600% Sound Volume, LeechBlock, Return YouTube Dislikes

Asked by fireyfox2435 10 hours ago

Last reply by Terry 2 hours ago

Firefox will hang sometimes when loading certain pages on the recent release version! Before it didn't happen

Firefox will hang sometimes when loading some pages on the recent release version! It will hang forever and only thing can do is to use task manager to remove it! After t… (read more)

Firefox will hang sometimes when loading some pages on the recent release version!

It will hang forever and only thing can do is to use task manager to remove it!

After that, if you load this page, this issue still happened!

The only thing can do is to uninstall firefox!

For example this page : https://tw.news.yahoo.com/%E7%9B%B4%E6%92%AD%EF%BC%8F%E7%A2%BA%E8%A8%BA%E6%95%B8%E9%99%8D%E7%96%AB%E6%83%85%E9%AB%98%E5%B3%B0%E5%B7%B2%E9%81%8E%EF%BC%9F%E9%99%B3%E6%99%82%E4%B8%AD%E4%B8%8B%E5%8D%88-2-%E6%99%82%E8%AA%AA%E6%98%8E-022552183.html

Asked by hsnuthomas 1 day ago

Last reply by Terry 2 hours ago

Downloads seem to be blocked randomly, "allow download" button does nothing and downloads are continually blocked on certain sites

Certain sites (the latest being https://azgaar.github.io/Fantasy-Map-Generator/, which i've downloaded successfully from before) cannot be downloaded from - firefox gives… (read more)

Certain sites (the latest being https://azgaar.github.io/Fantasy-Map-Generator/, which i've downloaded successfully from before) cannot be downloaded from - firefox gives the error of "[site] attempted to automatically download multiple files. The site could be broken or trying to store spam files on your device."

I know these downloads aren't spam or malicious, but when I hit the "Allow" button to give permission, there's no change. The downloads remain blocked and new downloads are blocked.

I've turned off my antivirus shields to see if that was causing it, but to no results.

I sincerely thank you for your time and know that you're quite busy, and look forward to hearing back about this issue.

- Jae

Asked by engitainment 1 week ago

Last reply by Terry 2 hours ago

Need help restoring prior profile settings

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum: The tab bar, toolbar, and address bar placement in my Firefox Desk… (read more)

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum:

The tab bar, toolbar, and address bar placement in my Firefox Desktop browser has recently changed. I have been trying to revert these recent changes as they interrupt my current workflows.

I DO know which prior profile save contains the desired info however, it contains many files and I DO NOT KNOW which files I need for the bars to be restored. If you could provide me the name(s) of the file(s) that holds the bars data, I am probably saved, hopefully saved.

Asked by SUMOsJR 5 days ago

Last reply by Terry 3 hours ago

PK not found (e1)

As of two to three days ago (ca 20/05/22) when navigating to a website (regardless of whether it has been previously visited or not) a message appears stating "PK not fou… (read more)

As of two to three days ago (ca 20/05/22) when navigating to a website (regardless of whether it has been previously visited or not) a message appears stating "PK not found (e1)". I have to click it in order to view the website. Sometimes the message also has a checkbox stating "Allow notifications like this from www.example.com to take you to their tab". I am using the latest FFox 100.0.2 and am fairly sure the problem started after the update before the last one (the last one was this morning 22/05/22).

Asked by bdweiler 18 hours ago

Last reply by bdweiler 4 hours ago

new computer firefox install wipes custom home page on all devices

This has happened to me on 3 different computers. Today, I installed Modicia linux operating system on a new computer. Then, I installed Firefox browser. I logged int… (read more)

This has happened to me on 3 different computers.

Today, I installed Modicia linux operating system on a new computer. Then, I installed Firefox browser. I logged into Firefox the normal way and all my book marks and passwords etc... were imported into the browser, but when I clicked the "Home" button, my customized home page was gone. There were just a couple buttons pre-configured to whatever the default thing is showing twitter and 2 or 3 other buttons, but not what I had spent 3 hours configuring on my other computers. This has only happened on a new install of Firefox.

When I went back to my old computer and started Firefox, they were all gone!!! All of them. How do I get them back without programming each individual button all over again? The picture shows what it looks like NOW. Before installing Firefox on this new computer, all 32 buttons on my home page were individually configured with URLs and custom icons. Walt

Asked by WalterRamjet 1 week ago

Last reply by WalterRamjet 4 hours ago

Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (read more)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Asked by pam_calhoun 4 hours ago

  • Solved

Not possible to manage firefox updates leading to usability fails

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some informati… (read more)

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some information about the current version number, however no chance to configure anything update-related. Updates just happens automatically and interrupt current sessions, leading to spontaneous (and surprising) dysfunction of the opened browser. That's very annoying in case of video conferencing, for example, because it is not possible to open any new tab or windows, always the note there "you have to restart firefox now" - in practice, just like a crashing error. And, the suggested restart does not re-open the current opened tabs/URLs!

Furthermore, within some updates, my language settings get lost, so it turns to English language automatically and I always must add my language packet manually again and again. Thats really annoying and maybe completely disruptive for people that are not able to read in English!

Is there any chance to come over this? Otherwise I guess I must leave using firefox as browser, however this would be not the aim I actually follow. Thx!

Asked by maximilian.blum 5 hours ago

Answered by James 5 hours ago

Youtube and Google gmail slow

Suddenly anytime I use youtube or gmail it loads very slow. I have tried flushing dns, reinstalling firefox but no matter what it just hangs and doesn't load. For example… (read more)

Suddenly anytime I use youtube or gmail it loads very slow. I have tried flushing dns, reinstalling firefox but no matter what it just hangs and doesn't load. For example I'll click on a youtube video and it will say I'm offline or on gmail if I try to compose an email it says to retry because it breaks.

Asked by og.matt31 8 hours ago

Last reply by og.matt31 5 hours ago

Lost passwords after refreshing firefox

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the… (read more)

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

Asked by rjwp2014 6 hours ago

moz back up says my profile is corrputed

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone te… (read more)

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone tell me how to fix this ? Or can someone tell what I can do that is better ?HELP!!!!!!!!

Asked by spyder3 8 hours ago

Last reply by jonzn4SUSE 7 hours ago

Sync does not sync all extensions and their data between PC(windows) and Mac(Monterey 12)

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a m… (read more)

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a macbook and on it when i install firefox and login my account for sync it syncs other things like bookmarks but does not sync all my extensions only a few of them.

I already tried multiple things like sync delibrately from windows and then pressing sync on mac or reinstalling firefox on mac . but its the same issue.

few of the extensions that are missing :

  1. Auto Tab Discard
  2. Download Manager (S3)
  3. DownthemAll
  4. Stylus ( very important for me)
  5. Tab Session Manager (THE most important for me)
  6. TamperMonkey ( Important)
  7. (Temporary Containers)
  8. uBlock Origin
  9. Xkit Rewritten
  10. Zoom Image

Asked by Ali A. 1 month ago

Last reply by Ali A. 7 hours ago