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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 10 hours ago

Last reply by FredMcD 44 minutes ago

  • Solved

Video's won't play

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this l… (read more)

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this link: [https://www.wandtv.com/news/illinois-.../article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html] won't play. It use to work, but something has changed, not by me. It will play that same video using the "Edge Browser" so there is nothing wrong with the website. However, I can play this "YouTube Video": [https://www.youtube.com/watch?v=qAJSYk5wMiA] I also tried another link in their website, this is the weather link: [https://www.wandtv.com/weather] it starts to play, but then stops and nothing ever plays. Here is another link I tried on their website: [https://www.wandtv.com/sports/fans-ma.../article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html] It won't play either. But they all play in the "Edge Browser!" Any ideas on what changed and how do I change it back, so they will play? I prefer Firefox Browser to any other browser! Do you know what the issue could be? I appreciate your time! NiceSeeingYou

Asked by niceseeingyou 13 hours ago

Answered by niceseeingyou 1 hour ago

Insecure Connection for actual secure site

Hi Up to a few hours ago, I have been able to access a secure state school website on my mobile phone. However suddenly I cannot and receive following: "connection not s… (read more)

Hi

Up to a few hours ago, I have been able to access a secure state school website on my mobile phone. However suddenly I cannot and receive following: "connection not secure" and "address not found". I have tried turning phone off, checking that Firefox is updated (was last updated 21 Oct and cited as up-to-date), disabling security app - all to no avail.

I need access to this site. Please assist.

Yours faithfully

Asked by catherinecolettel 2 hours ago

Last reply by jonzn4SUSE 2 hours ago

  • Solved

Unable to access usps website from home, but it came up in the staples store where I took my computer to clear the cache...all that has been done, but cannot access it from home...what does that tell you?

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not hav… (read more)

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not have access to this website" I have been using it to get stamps for years. any Ideas about what's wrong?

Thank you, Helen Barron <email-removed>

Asked by helenbarron 1 day ago

Answered by FredMcD 1 day ago

  • Solved

problem with text/font size on some websites since computer reset

I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfec… (read more)

I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfectly ok in Firefox before now show as tiny text/font size and or generally looks wrong (in firefox) and nothing I do seems to resolve the issue, for example I'm viewing some websites at 130% but some text on the page is still too small. I can view the same sites in chrome with no issues at all at normal 100% level, The best example I could give I can't paste here for obvious reasons, my hargreaves lansdown pension values text is all squashed together so individual text that shows on one line on chrome (correctly) shows as condensed into 2 lines in firefox, the text is big but the values beside it are not for example, any increase in the zoom level doesnt really resolve this issue, yes the text gets bigger but I shouldnt have to read it at 150% zoom !!! but 100% is waaay too small, and the values size is not in sync withe the text beside it. I count myself as fairly savvy technically, I've tried all sorts including clearing cache and cookies and checking settings etc in firefox but this one has me stumped, some sites work ok but it looks like Firefox may be struggling to cope with some sort of display extension that some sites are using to display some parts of their page Any ideas please ? Thanks

Asked by threeputt1 20 hours ago

Answered by cor-el 10 hours ago

blocking email contacts

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated! … (read more)

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated!

Asked by grammiepnut 11 hours ago

Last reply by FredMcD 6 hours ago

  • Solved

Firefox hover state

Hi, normaly I used the @media (hover: none) and (pointer: coarse) to remove time animation on mobile, so that when we click, the hover state appears instantly. But recen… (read more)

Hi, normaly I used the @media (hover: none) and (pointer: coarse) to remove time animation on mobile, so that when we click, the hover state appears instantly. But recently I noticed this happens on Firefox "desktop". On other browsers the animation is still smooth. Is it something that is gonna come back as before or I should change my query, or find a workaround? Thanks.

Asked by nbilodeau 17 hours ago

Answered by nbilodeau 16 hours ago

can't open one website

I can't open this site"https://myair2.resmed.com/" with Firefox. I turned off my firewall, but still it won't open. I have the same firewall/antivirus on my laptop and … (read more)

I can't open this site"https://myair2.resmed.com/" with Firefox. I turned off my firewall, but still it won't open. I have the same firewall/antivirus on my laptop and it works. If I change to Microsoft Edge, it will open. I didn't see anything in about:config that I thought might cause this. Any help?

Asked by dgale0121 14 hours ago

Last reply by FredMcD 13 hours ago

Radio station website does not function anymore (Windows 7 - 64bit)

I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. e… (read more)

I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. etc.) Everything works fine on Chrome or my computer at work (Windows 10). There must have been a recent update to FFox that has hosed this page.

This is the penalty I'm paying to let you automatically install updates instead of notifying me of available updates I guess. Anyway here's the link:

https://www.esterobayradio.org

Thank you, hopefully you can help me!

. . . Jules

Asked by julesdada 1 day ago

Last reply by cor-el 14 hours ago

Google pages fail to load at random intervals

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in t… (read more)

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in the bar, and then won't do anything else. If there is a Google page already open, it won't load any links from the results. Google.com won't even load. This typically lasts about 2-5 minutes.

I've seen this in both Windows and Linux. Linux Builds I've tested were the Flatpak from flathub, the snap, the Fedora Repo, and the Tarball binary. They all had the same result after a while of using it. This also happens on both my home network as well as my work network.

I have cleared my profile by manually deleting the folder in appdata or in ~/.mozilla, and tested with no extensions and no setting tweaks. The only tweak I made is disabling DNS over HTTPS. If I change the default search engine to DuckDuckGo or something else, It no longer happens. but that's because it's not trying to access a google domain.

I have attached a gif of my issue.

Asked by Joshua 4 days ago

Last reply by Joshua 14 hours ago

  • Solved

Disable Searchbox (f3) on website

First of all I don't know if i choose the correct topic. My issue is that I like to help researchers by filling/doing their online quiz/forms/etc. They usually use this s… (read more)

First of all I don't know if i choose the correct topic.

My issue is that I like to help researchers by filling/doing their online quiz/forms/etc. They usually use this site for reflex test: https://pavlovia.org/ My problem is that you need to strike a key. Whenever I do that the f3 research box appears ... It's fun when you need to close it for a reflex test where seconds do matter. Is there a way to disable it ?

Asked by forestpas3 2 days ago

Answered by cor-el 2 days ago

The tabs on my browser page and Bing

First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox? Secondly, why do items I don't want or no longer … (read more)

First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox?

Secondly, why do items I don't want or no longer need appear in my 4 rows of tabs I can click on to access that website? This is frustrating, especially when I can't get rid of one I don't care for.

Also, making this like Microsoft, where it may take some time to actually ask for help almost makes me want to go back to them. I wanted more than they had.

T. Rogers mrtbaron2@outlook.com

Asked by mrtbaron2 1 day ago

Last reply by FredMcD 1 day ago

Firefox and Audible.com

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax fil… (read more)

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

Asked by seschreiber 2 days ago

Last reply by cor-el 1 day ago

Updated Firefox does not display some content on my Joomla website www.oz4034.com

I have been a Firefox user for over a decade. It is the best & most secure browser. Unfortunately the recent Firefox upgrade no longer displays a module in the left c… (read more)

I have been a Firefox user for over a decade. It is the best & most secure browser. Unfortunately the recent Firefox upgrade no longer displays a module in the left column of my website www.oz4034.com. I hadn't changed anything, and Google Chrome displays it correctly, so take a look. Don't know what has changed. Please advise !

Asked by John Wilson 1 day ago

Last reply by FredMcD 1 day ago