Firefox Support Forum

1. I am getting the following error while login into one of the website using Firefox:

     We're sorry, an error occurred while accessing this site. Please try again later.
 I can login using Edge browser. It is happening in last couple of days.

2. I am getting the 'Something went wrong, please try again' error while trying to order something with PayPal payment.

       The screen blinks for a moment and than I get the error message. 
   Last time it happened when ordering something from Staples.com
   It was ok when used Edge browser.

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update videos would not play, I have to use chrome to this day, Had Windows 8 then updated to 10, no difference Laptop B: Everything was good until a couple of weeks ago January ? 10-20?? 2023. Just after an Firefox update my Facebook would not fully load, I can only see a couple of post followed by 3 post that only show a outlined box with an error occurred and if I click on it or anywhere else it kinda of locks up and does nothing. I can use Facebook on my cell phone (no Firefox) and on Laptop A (chrome) so nothing wrong with Facebook. I tried turning on-off, all that stuff. Tried using MS Edge still would not load fully. I uninstalled Firefox and reinstalled, no help. I updated Windows 10 to 11, I can Run Facebook thru MS Edge but still cant thru Firefox. Just seems like Firefox doesn't like videos. Has my time expired with Mozilla Firefox?

Hi folks,

Since the last 109.0 update I've noticed a strange behavior with Firefox.

Sometimes after watching a video stream in full screen, my toolbar changes and moves all my customized icons / extensions etc. into this "more tools" drop down menu. I can reproduce this by repeatedly switching from full screen to the normal view

This is so annoying and frustrating.

Does anyone know how I can fix this?

I AM LOSING MY MIND. Everysite I go to when I login it pops up with every login option from everything. I want it off. I WANT NOTHING TO POP UP. ALL THE HELP FORUMS ARE YEARS OLD.

I have 0 saved passwords. 0 saved accounts. Strict security.

I have just logged in anew. Firefox has offered to create a new “profile”. I chose a profile name I am sure I have used before. Firefox claims a user (profile) by that name “already exists”. How may I “re-unite with my lost self”? I refuse to use Firefox again until a logical and reasonable login process is established. I shall delete what seems to be a “new account” and use other browsers.

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the old one. I changed that about 2 hours ago but I don't know if that mask creator created some other info or what and now I can't access my email. can you help me? they don't have support for free users. please, I can't lose that account, I use it for work

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Apple's built in spell checker on the Mac is unparalleled. Not only does it integrate with the native dictionary, it also automatically detects and switches languages as you type. Right-clicking on an unfamiliar word brings up the "look up" option which fins the word in the dictionary. It's furthermore smart enough to detect misspelled words which are correct words in another language. I don't know how apple achieved this, it's remarkable.

Anyway, Firefox displaces this functionality on the mac with their own dictionary, which although good, is not as good as the native spell checking and dictionary.

Is there a way to enable the native dictionary for Firefox on the Mac?

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

When you open a web site, a tab is created. And, obviously, if you have more then one site open, they're all there. But I just noticed that with the fourth tab, they stop being visible, and there's arrows on the far left (and right). So if you have five or six pages open and you want to go back to the first tab/web site, you have to hit the arrow on the far left to make that tab visible, and then click on the tab.

So they went from one step/click to two. Why do they do this? If it aint broke, don't fix it!

I don't want it like this. I want all the tabs there, without any arrows. Just like it always was. How do I get it back to what it was?

Hi guys,

Trying to figure out why Mozilla FireFox Drop Down Address Bar is Only Allowing 8 Urls, are there any fixes for this that work to allow the user to change the amount of urls in the drop down address bar?

Thank you, Semper Fi!

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Hi!

Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet important feature?

I tried activating them in about:config but it doesn't work :-/