Firefox Support Forum

In my ongoing battles with Firefox which no longer offers a painless way to use the internet, in Reddit's moderation page, messages are flashed up for a frame and then disappear and I'm told there's nothing to display. However, in Chrome this page shows the messages and I can use the page correctly.

Anyone else having this trouble?

Artifacts on Youtube videoes when hardware acceleration is enabled. These artifacts is not there playing video on Chrome with hardware acceleration. Disabling acceleration removes artifacts, but videos runs poorly. These artifacts also appears in regular browsing. Intel GPU on latest driver. Since it works in Chrome with the same GPU on the same driver, the problem is in Firefox. Artifacts not there when running Furmark gfx burn in. So problem is not in the hardware. Problem still persistent even on numerous updates of Firefox. Windows 11, Intel HD Graphics 620 GFX, latest driver, latest Firefox.

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/users/login, and I suspect the full link not being save is whats causing it not to show up. Is there any way to brute force it to show up?

Hi,

I cannot logon to icloud using Firefox (since 3 days) on my windows pc. It normally works fine

I can logon on using the mobile firefox browser and I can logon using Edge. However, I don't want to use Edge

I use a VPN (including browser extension) but I haven't had a problem before

Thanks

Jonathan

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU?

Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use private browsing on Firefox, but I always have. I have Firefox password enabled, but I always decline to use it for online banking when it pops up (and it doesn't matter if I accept it, still no log-in on Firefox).

I don't want to use Edge but Firefox no longer is working on this task for me.

I have a YouTube loading problem, it works on all other browsers except Firefox. When you go to the YouTube homepage, the whole screen is blank with black and grey colours, on the homepage no video loads, no words on the screen, no ads, just blank. it works like normal on Chrome,Opera,Internet Explorer.

I am on windows 8, all blockers are off, on the latest version 115.9.1. no other problems on my PC.

Any ideas, Thanks

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q

Pretty much a URL string like example.com/videosample.mp4

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

I use firefox for browse internet, but after some time firefox start randomly crash. After some investigation i noticed in resource monitor that one of firefox processes has commit 100% of my computer memory. After some time that process reach maximum memory that my computer has and firefox crashed. But windows still was open (frozen with no content and windows XP border).

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Dear Support Team,

Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html

It appears normally in all other browsers. Thank you and best regards Antony ship@ship.gr

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829).

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2019-03-24-16-28-18-7d451f.png

My hard drive lacks space for System Restore, which I forgot to turn on. After I mistakably clicked 'Delete files' 2 hours ago, Recuva recovered these 53 files, too little for a Firefox User Profile ?

https://i.imgur.com/QuK0TVP.jpeg

Wise Data Recovery recovered 13 files, 108.37 KB, but again too little for a Firefox User Profile?

https://i.imgur.com/QUfKPop.jpeg

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notifications. I accidentally turned it on, then I managed to turn it off. Except it now keep asking me if I want to enable it.

Looking at the settings, the only two options available are "Always ask" and "Yes", with no way of just saying no... why?

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the link I get the blocked symbol. (red circle with a slash through it. I am able to view the statements on another browser, Chrome to be precise. What changed? Can it be remedied?

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Facebook message now ill go to to Facebook in Firefox and color write a message and the scroll bar is blue .on left i from Chrome on the right is Fiefox how do i go to look like chrome with out the blue scroll bar

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.