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can't pin add-ons to toolbar

Hi. I can't access my add-ons that I installed. When I click on the extensions icon it doesn't open that little menu like it does for other people, but it takes me to 'ab… (read more)

Hi. I can't access my add-ons that I installed. When I click on the extensions icon it doesn't open that little menu like it does for other people, but it takes me to 'about:addons' in a new tab. I also want to pin my addons to my toolbar which is also not working. Please help me out

Asked by Ludwig 1 month ago

Last reply by zeroknight 1 month ago

Highlighting in PDFs using native tools.

Hello, as of recently Firefox got the new tool to highlight text in the native PDF viewer, and I really enjoyed using it. As of today, I had not updated or changed versio… (read more)

Hello, as of recently Firefox got the new tool to highlight text in the native PDF viewer, and I really enjoyed using it. As of today, I had not updated or changed versions, but I suddenly lost access to the highlight tool option. Refreshing the page didn't work, downloading a new PDF and opening it didn't work, restarting Firefox didn't work, and I haven't seen anybody else have this issue.


Firefox Version> Firefox Developer Edition 125.0 Beta 8 (20240403091602) OS> Windows 11

I don't know if this is just an issue due to it being in beta, or it being on beta 7 but not 8, but either way any solution is appreciated!

Asked by Missing 1 month ago

Last reply by zeroknight 1 month ago

ssa.gov account login no longer works on Firefox, but does work on Edge

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message: Bad R… (read more)

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The initial web site is https://www.ssa.gov/. From there I hit "Sign in", and get to https://secure.ssa.gov/RIL/SiView.action using Edge, but get just the error message using Firefox.

There is another route, which is through https://www.ssa.gov/myaccount/. Hitting either account or sign in on that page will work on Edge, but gives the same error message on Firefox.

Asked by Bob G 1 month ago

Last reply by cor-el 1 month ago

recover passwords file

Hi, i locked my pc few days ago due to smart windows not recognizing my ( correct password ) repeatedly. anyway, im still trying to find a way to solve this issue. now, … (read more)

Hi, i locked my pc few days ago due to smart windows not recognizing my ( correct password ) repeatedly. anyway, im still trying to find a way to solve this issue.

now, i created an admin windows account get access to my old user files, found the bookmarks file. the only thing left for me now is the passwords file.i did not a Firefox online account before today

the only way currently if i did not solve the wind10 login issue is the find the passwords file physically just like i did with the bookmarks file.


can anyone help with this ??


thanks

Asked by OMVW 3 weeks ago

Last reply by cor-el 3 weeks ago

Deleted passwords are being restored

I have 3 computers (2 desktops, 1 laptop). I want to permanently delete approx 300 unused/unneeded passwords. I deleted them from computer #1, then logged out of Firefox… (read more)

I have 3 computers (2 desktops, 1 laptop). I want to permanently delete approx 300 unused/unneeded passwords. I deleted them from computer #1, then logged out of Firefox. The new count was 346 passwords.

I went to the second computer, deleted approx the same number from computer #2. The new count was 324 passwords I returned to computer # 1 and logged back into Firefox.

Within a short time, computer #1 is at 759 passwords, and computer 2 is at 691 passwords.

How do I get the deletions to be permanent? It's the second pass at doing this and I'm FRUSTRATED.

Asked by Steve Katz 3 weeks ago

Last reply by cor-el 3 weeks ago

Can't get by a dead end

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe thi… (read more)

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe this has to do with history. I suspect I can get past this by flushing the history. I can get to the website I want by using a different browser such as chrome. Ho do I fix this?

IBM clone using windows 10, firefox 125

Asked by boblatsch 3 weeks ago

Last reply by zeroknight 3 weeks ago

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p 3 weeks ago

Last reply by cor-el 3 weeks ago

New primary password not accepted

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password … (read more)

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Asked by brooklynseltzer 3 weeks ago

Last reply by cor-el 3 weeks ago

I am stuck on "Widevine Content Decryption Module provided by Google Inc. will be installed shortly"

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google c… (read more)

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

Asked by Terra Jones 3 weeks ago

Last reply by zeroknight 3 weeks ago

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac ?

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ? The pulldown-menus don't persist, long-enough to click-upon a selec… (read more)

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ?

The pulldown-menus don't persist, long-enough to click-upon a selection .

Asked by rsblanchard 3 weeks ago

Last reply by zeroknight 3 weeks ago

No longer have ability to open Hints on Ancestry while using Firefox

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com When … (read more)

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com

When I called Ancestry, they suggested I use a different browser (: - but when I did, I was able to open the hints Firefox won't open. What is the problem? I was also told that another Ancestry user had called in previously with the same problem. PLEASE fix this!

If it helps, I use Windows on an HP Envy laptop (have for some time - wasn't a problem before a month or so ago). Will I hear back from anyone as to when this might be addressed/fixed?

Asked by Happyhermit 2 weeks ago

Last reply by zeroknight 2 weeks ago