Showing questions tagged: Show all questions
  • Solved
  • Archived

Video stopped working

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. … (read more)

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Asked by jay.treiman 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Restore Session odd behavior in Windows 11

I found a really unusual behavior. If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter… (read more)

I found a really unusual behavior.

If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter what I do. I can manually go to the settings, history, recently closed windows, and restore them from there, of course - but that is a definitive hassle.

Strangely, even if I open up a new tab less than 2 seconds before I hit the X to close, it will not restore the session but does indeed save the new tab to the previous.jsonlz4 file, and makes that available via going through the settings menu.

What is oddly more unusual is that if I close Firefox by way of ctrl-shift-q, it works fine (opening Firefox after ctrl-shift-q restores the session without any extra intervention required).

How do I make Firefox recognize closing via the bog-standard-since-windows-3.11-for-workgroups X in the top right of the window as properly closing/quitting?

Asked by verahsa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can't Block Autoplay

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance). I we… (read more)

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance).

I went to config:about, and made all the suggested changes I found in Mozilla support. Autoplay seems to be blocked now, but at the expense of Firefox going into an endless loop trying to load and play videos. While in this loop, Firefox is eating up 20% of my CPU sources, which comes to close to making my PC unusable.

I have Firefox 109.0.1, 64-bit.

This has been a chronic problem ever since I've used Firefox. Someone needs to take a MUCH deeper dive into why we can't block autoplay.

Asked by upom123 1 year ago

Answered by upom123 1 year ago

  • Solved
  • Archived

Downloads auto-save when I don't want them to

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? … (read more)

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? It's bugged and an obscene security threat if the browser is so easily willing to download files against my intention.

Before I'm asked, I have gone through the settings multiple times to ensure 'Always ask you where to save files' and 'Ask whether to open or save files" are checked. Behavior does not change according to settings.

Example 1. Click link for a PDF with the intention to open, read, and forget 2. Firefox automatically downloads the file to my download folder 3. Firefox prompts me if I want to save the file or open it

If I click 'open', the file stays in the saved location even though I don't want it to exist.

Asked by A name 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 year ago

Answered by pitbulls9 1 year ago

  • Solved
  • Archived

BOOKMARK TOOLBAR NOT SHOWING

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles … (read more)

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles tells me how to show it or how to bookmark a page, which I already did multiple times. But this issue is never solved. If I can't get this resolved, I'm going to MS Edge.

Asked by Laura 1 year ago

Answered by Laura 1 year ago

  • Solved
  • Archived

Hiding Extensions from the Toolbar

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension strai… (read more)

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension straight from the toolbar and click 'Hide from Toolbar'.

I do remember this option existing, however I couldn't find it since last update and I'm assuming it was removed. Is there any way to use it again?

^ (Small note, It would also be lovely if I could add them to the Extensions add-on in the toolbar, as that would really be a better use for it other than overflow)

Asked by Attack 1 year ago

Answered by Attack 1 year ago

  • Solved
  • Archived

Installation aborted because the add-on appears to be corrupt.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrup… (read more)

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

Asked by Farzam Maghouli 1 year ago

Answered by Farzam Maghouli 1 year ago

  • Solved
  • Archived

New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks b… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 year ago

Answered by RedXIII 1 year ago

  • Solved
  • Archived

firefox taking up to much memory, did some things that didn't work

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some ex… (read more)

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some extensions, I tried using task manager to close separate processes but i always end closing the wrong one and closing firefox completely i tried going to dom.ipc.processCount and change the count to 1. I'm so confused, it's slowing down my games i play.

Asked by collinsmarcus69 1 year ago

Answered by collinsmarcus69 1 year ago

  • Solved
  • Archived

Websites do not display correctly on Linux

Good morning, I have strange issue. Websites on my Manjaro Linux (GNOME desktop enviroment, using Wayland and Xorg) are not displaying correctly. Sometimes there are whit… (read more)

Good morning, I have strange issue. Websites on my Manjaro Linux (GNOME desktop enviroment, using Wayland and Xorg) are not displaying correctly. Sometimes there are white fonts on white background-color, sometimes black fonts on black background. Sometimes where the bg should be white, it is black. I have Firefox Sync between my firefox browser on Windows 11 and Manjaro. Every setting in both browsers are the same. I tried to follow the instructions, like removing history, cache, cookies, turning off hardware acceleration etc. I just have no idea what to do now.

Asked by DerekTDR 1 year ago

Answered by Mich 1 year ago

  • Solved
  • Archived

Can't setup Dropbox in Firefox

I tried to Connect Dropbox to my desktop, but the page would not load. Chrome has no problem loading the page. Could someone please let me know if they have the same … (read more)

I tried to Connect Dropbox to my desktop, but the page would not load.

Chrome has no problem loading the page.

Could someone please let me know if they have the same problem

Asked by noel_envode 1 year ago

Answered by noel_envode 1 year ago

  • Solved
  • Archived

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I… (read more)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Asked by Miami Sally 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

No Prompts for Microphone permission

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the websit… (read more)

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the website permission in CTRL-I website settings. But that did not fix it. I have tried the same websites in google chrome, and my mic works then.

Asked by hendleyjon 1 year ago

Answered by hendleyjon 1 year ago

  • Solved
  • Archived

Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (read more)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Asked by bluejumper.2914 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Microphone Broken in latest update (109.0)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0. I regularly use my mic for google voice, however even though I can select m… (read more)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

Asked by gnac 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (read more)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Asked by Teagan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox PDF reader pdfjs.viewerCssTheme option has no effect

So I wanted to read PDFs trough firefox with a dark theme, looked up how to do so online, and people say to change the "about:config" option "pdfjs.viewerCssTheme" to "2"… (read more)

So I wanted to read PDFs trough firefox with a dark theme, looked up how to do so online, and people say to change the "about:config" option "pdfjs.viewerCssTheme" to "2" instead of "0", I did that, tried opening a PDF, nothing happend, it was still black text on white backgrounds. Tried closing firefox, reopened the pdf, nothing happened, still white backgrounds. Tried to check if it might have to do with that specific pdf file's config, created my own PDF file from a word document, tried to open it, still white backgrounds. Tried disabling extensions, (which I use four of, UBlock Origin, SponsporBlock, Return Youtube Dislike and Translate this page), didn't work. Tried enabling the option on my laptop, didn't work. Tried a bunch of other stuff and it still won't work. My Firefox version is 109 and I'm using Windows 10 I also don't want to use the console/file edit thing with grayscale(1) invertcolor(1) or whatever it was since it also reverses the colors of images instead of just the backgrounda nd text color.

Asked by oliveira.frederic1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox not working correctly with new Wikipedia as of 1/22/23

In the past, going to Wikipedia in Firefox automatically opened a search box to type in a search term. However, with the recently updated Wikipedia interface, Firefox no… (read more)

In the past, going to Wikipedia in Firefox automatically opened a search box to type in a search term. However, with the recently updated Wikipedia interface, Firefox no long opens a search box, so the user must: (a) stop typing (b) grab a mouse (c) click on the magnifying glass icon just to enter a search term. To demonstrate this, please go to https://en.wikipedia.org/wiki/Main_Page and you will see there is no search box and you have to manually open the search box.

However, this works perfectly in Chrome. Going to https://en.wikipedia.org/wiki/Main_Page automatically opens a search field to easily type into.

Will Firefox be updated to allow immediate access to search field in Wiki? Please see attached .png file and thank you for listening! CW

Asked by cwrecords 1 year ago

Answered by cwrecords 1 year ago

  • Solved
  • Archived

My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 1 year ago

Answered by extraordinarycj 1 year ago