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  • Archived

electronic signature

Firefox instructions for creating an electronic signature tell you to go to "Options" in the "tools" list, which I assume is the list under the three parallel lines in th… (read more)

Firefox instructions for creating an electronic signature tell you to go to "Options" in the "tools" list, which I assume is the list under the three parallel lines in the upper right corner. There is no "Options" section in this list on my browser, either by itself or under one of the other categories in the list, or anywhere else that I can find on the browser website. So I can make no progress. Suggestions?

Asked by orde.morton 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Primary account email required for sign-in

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-… (read more)

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

Asked by spacelem 1 year ago

Last reply by Dropa 1 year ago

  • Archived

firefox keeps searching with bing even after everything is set to google and bing is deleted

It seems like a malware but I ran a few different tools and nothing was found. Every time I search something is shows google results for half a second then goes to Bing.… (read more)

It seems like a malware but I ran a few different tools and nothing was found. Every time I search something is shows google results for half a second then goes to Bing. Any ideas?

Asked by orelis148 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Xfinity website

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me … (read more)

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me go to xfinity.com! Xfinity says to contact you, so ...is there a bug being worked on, or a way to troubleshoot the issue? They had me look in More Tools for something about clearing something, but I don't have whatever tool that is in my Firefox 106.0.2 (64-bit). I really don't want to have to install Chrome or reinstall Edge just to pay my cable bill.

Asked by jenibski 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

website permissions

I denied permission to a website to access my camera and microphone on the top toolbar. How do I grant permission now to the websoite. I did not mean to deny permission e… (read more)

I denied permission to a website to access my camera and microphone on the top toolbar. How do I grant permission now to the websoite. I did not mean to deny permission every time I visited. I am also using another computer with windows 10pro and I am havin the same issue

Asked by dalenortman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Primary Password

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window wil… (read more)

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window will not accept the new passwords. I also deleted Firefox from my computer and re-downloaded it, but this did not help. I attached a picture of this pop up window that has not updated even after I reset my password. I also cannot log out and log back into my firefox account in my browser without entering this password.

Is there anything else I can do? I understand that my data will be lost when I reset the primary password.

Asked by graham.pergande 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube doesn't begin playback in latest firefox

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playb… (read more)

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Asked by wurstchen 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Mac Keyboard Shortcuts

Hello Mozilla Community, Mac has keyboard text replacements where a text input entry can automatically output a word or phrase. i.e. When I type "ty", it will automatic… (read more)

Hello Mozilla Community,

Mac has keyboard text replacements where a text input entry can automatically output a word or phrase.

i.e. When I type "ty", it will automatically output "thank you".

I am aware of previous queries and solutions in the form of extensions or add-ons. However, this is not reasonable if there are dozens of these text replacements already inputted in to Mac OS.

It is worth noting that this is not an issue in Google Chrome...

Thank you in advance! (tyia) ; )

Asked by Castle999 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video stream

Iv used firefox forever and never had this problem for a week not i cant play youtube videos but i can stream anything ells. Iv removed extinctions reinstalled and so on … (read more)

Iv used firefox forever and never had this problem for a week not i cant play youtube videos but i can stream anything ells. Iv removed extinctions reinstalled and so on it will for but when I exit out of firefox and go to reopen it youtube wont work again. The page will load everything but the video i just get a black loading video.

Asked by auston1111 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to make Firefox accept a third-party cookie used for authentication by a Java web application?

Hi, I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend… (read more)

Hi,

I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend that uses a JSESSIONID cookie to track user sessions. One instance of the application can be accessed anonymously here: https://sextant.ifremer.fr/Donnees/Catalogue

The session cookie is set on the first request to the backend with the following parameters:

Domain: "sextant.ifremer.fr" expirationDate: "Session" HostOnly: true HttpOnly: true SameSite: "None" Secure: true

This application theoretically allows login in from a different origin. For example from https://www.milieumarinfrance.fr/Acces-aux-donnees/Catalogue, which under the hood points to the same backend. We noticed recently that when accessing the application from a different origin in Firefox, the network requests aimed at the "sextant.ifremer.fr" host *do not carry any existing session cookie*, thus rendering authenticated access impossible.

The existing session cookie is correctly used when I add an "allow" exception for the sextant.ifremer.fr origin in the cookies settings of Firefox (see attached screenshot in French). So I figure that it's Firefox that decides not to use any existing cookie when on this origin.

Is there any way to indicate to Firefox that this cookie is legitimate and that it is needed for essential functionalities, without relying on the user allowing the cookie explicitly?

Thanks a lot in advance!

Asked by guyot.o 1 year ago

Last reply by cor-el 1 year ago

  • Archived

remove private browsing

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying o… (read more)

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying out new features and now have the private browsing icon on the bottom bar on my screen. The color purple triggers strong anxiety for me so I just want to get that off my screen. I won't be using private browsing so I want to remove it. I tried to drag it to the recycle bin but couldn't get rid of it that way. Please help me remove that icon from ever being on my screen. Thank you.

Asked by jhotsinpiller 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Stop New Tab Autoplay

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some tim… (read more)

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Asked by SomeOne 1 year ago

Last reply by lonestarnot 1 year ago

  • Archived

Not mirroring Video from Netflix

Since the recent Update October 2022 Firefox is not mirroring Video from Netflix. It mirrors the home screen but when I go to play a movie/show it shows a black screen an… (read more)

Since the recent Update October 2022 Firefox is not mirroring Video from Netflix. It mirrors the home screen but when I go to play a movie/show it shows a black screen and audio. I have tried everything that's been suggested. Turning every off, device, modem router, apple box but nothing is working. This is very inconvenient. Please Help

Asked by mtnemeralds 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

history

i accidentally deleted 1 month out of my history from the side tab, is there any way to retrieve it back, i have not shut down FF as yet. thank you in advance. Garry (mem… (read more)

i accidentally deleted 1 month out of my history from the side tab, is there any way to retrieve it back, i have not shut down FF as yet. thank you in advance. Garry (member)

Asked by Gazza 1 year ago

Last reply by CraigS26 1 year ago

  • Archived

Firefox logo mostly covered by private browsing symbol. Basically private browsing (mask) means Firefox now?

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but … (read more)

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but of course much smaller.

It makes it look like the new brand of firefox is the private browsing mask (I am always in that mode except for netflix).

I prefer the firefox logo and I surely don't need to know when I'm in private browsing on the start bar. The home page I don't care about, but I know I'm in private browsing cause the upper area of firefox says private browsing right on the browser itself. I have no idea why we would need be made aware that we're in private browsing, it seems the opposite would be more helpful.

I'm writing because I don't like this new firefox tiny icon with a big purple mask over it. Wanted to let you know.

If you're changing brands or something? To a purple mask? And private browsing isn't all that great.

The image on the left below is the new firefox icon on the start bar. The one on the right is on the blank page which I don't care about at all but it's just a bigger picture.

Who/what is firefox?

I love firefox, but just saying.

Thanks for hearing.

Asked by g 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 1 year ago

  • Archived

Random letter underlines in Firefox settings

In the settings menu, I sometimes see letters underlined. They are just 1 letter underlines, and it really bothers me, as it makes the settings look really bad. I have un… (read more)

In the settings menu, I sometimes see letters underlined. They are just 1 letter underlines, and it really bothers me, as it makes the settings look really bad. I have underline links off, so I'm not sure how or if I can turn them off.

Asked by Sealsrcute23 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

"BOOKMARK" VERSUS "POCKET" FOR SAVING ARTICLES

i HAVE BEEN SAVING ARTICLES BY WAY OF BOOKMARK AND HAVE SAVED ARTICLES ON POCKET I AM WORRIED THAT I AM DOING SOMETHING WRONG, AM I , WHAT IS THE CORRECT PROCEDURE? SHOU… (read more)

i HAVE BEEN SAVING ARTICLES BY WAY OF BOOKMARK AND HAVE SAVED ARTICLES ON POCKET I AM WORRIED THAT I AM DOING SOMETHING WRONG, AM I , WHAT IS THE CORRECT PROCEDURE? SHOULD I CONVERT BOOKMARKED ARTICLES TO POCKET? I AM NOT COMPUTER SAVVY.

Asked by KOZBLUEDOLPHIN 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmk

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks. I only see a few dozen random bookmarks when I go to… (read more)

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

Asked by beardown5154 1 year ago

Last reply by cor-el 1 year ago