Firefox Support Forum

Hey firefox community,

I have an issue where certain add-ons are not loading their icons (greyed out), and after a computer shutdown, or simply closing the window, the icons don't seem to stay in the overflow menu (or the place where you can store addons if you don't want them on the toolbar or the overflow menu). my only option to be able to use the extension is to "re-enable" the extension from the add-on menu.

I've read somewhere on a support thread that it may have something to do with adblockers, and although I do have adguard, I'm not 100% sure if that's the issue, as I tried disabling adguard when loading firefox, and I seemed to only be able to load the add-ons correctly once, but not again (to be fair, not a lot of testing went into this hypothesis or test).

if there is some kinda issue with adguard, I would love to know what I need to do to solve this issue, and if its something else, I would also love to know what else I would need to do, short of a clean install of firefox or something similar, as I have a few add-ons with custom settings, and resetting all of that would be a pain to redo.

thanks for your help.

PS, any additional info needed can be sent over, just may take some time

When I select Print from the cal menu, I get the window preview which is normal. When selecting PRINT, nothing comes up. It just sits there. It used to bring up a dialog box to select printer (pdf, etc) This happens on multiple Windows machines and has for months. I just tried adding an exception for the pop-up blocker, no effect. Thanks!

hey i have firefox 8.5 - and a problem since v8.4 and present. Web pages load very slowly - the whole browser is very slow, the load on the frame RAM and CPU is reaching its zenith with the windows open. In one word the browser has become useless. Anticipating responses - 1. In safe mode - browser speeds up slightly, but websites still have lags and take a long time to load. 2. I reinstalled firefox - the errors continued. 3. I turned on firefox without logging in and with add-ons disabled - the browser worked with the errors described above. 4. I turned on firefox and logged into the profile, but turned off the add-ons - firefox - still has errors; I turned on a generation of additions (recommended) - firefox still has bugs. 5. My antivirus is not blacklisted by firefox - and I have no worms etc. 6. Standard or changed settings - firefox doesn't work well. Any suggestions or advice? Websites like FB, YT and others are simply unloadable with such lags. thanks.

It is impossible to contact Firefox. I use Firefox as my main browser. When I logged into my laptop this morning, it said if Firefox was loading slow to click the link for an update, which I did. However, once the update was done, ALL of my saved logins were gone; AND, I cannot create any new saved logins or save any logins and passwords. The "help" pages are useless because nothing addresses this. Why were ALL my saved passwords deleted? How can this be fixed?

when I create a new firefox bookmarks folder it has to chevron arrow to the left and can't be opened. It seems possible to add a new bookmark inside the new folder but its useless because the folder cannot be opened/contnts cannot be seen

in the screenshot below the top folder "gigs" has no chevron and cant be opened. "gear" and "music" are normal and fully functional.

I have 2 macs, experiencing this on both

I seem to have a hidden Folder. I've been putting emails into a named folder but it doesn't appear on my list of folders. But when I do a search for specific emails it turns them up. Can folders be hidden, and how can I find and unhide it?

I just started using sync for bookmarks. When I make changes - additions and deletions - I want them to appear on other machines and be permanent on the machine I am using, but they keep getting added back on, I think from my other machines. What to do?

Every time i try to do a screen capture video in Canvas Studio while using MFF it ask me to download the screen recorder software.

I love MFF but I can only get Google Chrome to work.

Any ideas?

John Davis

I recently made some custom icons for my top sites: uploaded them online, added the custom image url and they looked great. But they don't seem to be working anymore, I only had them for a couple of days and can't think of anything I might've done for that to change.

I can add a different image url and it shows up, in fact, I set the icons both in Linux and Windows and they still show up in Windows. I attached a before and after, what's going on? Thanks in advance

Hi, we have encountered with the CSP issue in Firefox:

We have the following CSP <meta> tag in our application:

<meta http-equiv="Content-Security-Policy" content="default-src 'self';

                  script-src  'self' 'unsafe-eval';
                  style-src 'self' 'unsafe-inline';
                  base-uri 'self';
                  frame-src 'self';
                  media-src 'self';
                  navigate-to 'self';
                  form-action 'self';
                  object-src 'none';
                  connect-src 'self'">

As you see, we did not specified 'unsafe-inline' nor in script-src, nor in default-src. Which means that inline scripts like <script>alert(1)</script> should not be allowed to execute. But it still works in Firefox and we get an alert popup.

In Chrome and Edge the policy works fine, and blocks the script execution.

Please assist on the issue.

With respect, Victorz

Hi,

This is my first post here so let me know if I did anything wrong.

So my problem is: my camera has been undetected by Firefox for a while now, without any change in the use of my browser. I've wanted to use it on Google Duo, on an online classes website, on a website where you can use your camera to try on glasses before ordering, and nothing... The latter was my last attempt and the only message I got from the website was "your camera is not detected". I really have no idea where to check for anything wrong on this topic, it works perfectly on other software (like Discord), so I guess it does not come from the camera itself. I checked the authorizations in Firefox, nothing special there either.

Any idea and/or tips for this kind of troubleshooting?

Thanks a lot in advance!

I'm running the latest version of Firefox (85.0 64bit) on Windows 10.

Perhaps I could get help here.

I can't login in either https://www.icloud.com/ or https://tv.apple.com/

Screenshots of the problem are attached here. In both websites I see the circle as it is trying to load (on icloud, eventually, get an error "iCloud encountered an error while trying to connect to the server"). I've tried to use these websites with Chrome and Edge and it works normally.

Solutions I've tried but did not work: - cleaned cache and history; - turned off firefox protections against monitoring; - turned off uBlock Origin (it's the only plugin installed besides DuckDuckGo) - tried in private window, does not work as well

Is this a known bug or/and is there any solution? I can try anything you will suggest to me, I really need to open these websites and I do not want to use any other browser besides Firefox.

Hi I do not know why but since today I have a black screen when I launch firefox. The screen is also black when I go in the option... I tried to uninstall/reinstall and it didn't fix the problem. I also tried to repair firefox but it was also useless. My graphic drivers are updated btw. Any ideas ?

I had an odd thing happen in FF. New tabs would not bring up a site. Old tabs that were open from the previous evening would run. Bing worked fine, though, so it wasn't a networking problem. I finally bounced FF and everything worked again. Just wanted to report it. Thanks.

Hi guys,

I am experiencing this issue for quite a long time, after certain Windows 10 update Facebook on Firefox becomes really unusable, it is really slow, specially on features when there is typing involved. That means Messenger, commenting posts on Facebook, creating new posts etc. But even other stuff is slow as it is scrolling down, going through photos etc.

This is happening on my both PCs, my CPUs are Ryzen 5 3600, and Intel I7-4770, and GPU GTX 1660S, GTX 1050Ti, so I don`t see that hardware should bottleneck this in any case. In the meantime, I did restart with Safe mode, refreshed Firefox, even reinstalled which does not help. I have tried with other browsers, Facebook works fine there. Currently I am using latest Firefox 84.0.2 64bit on both PCs, and Windows 10 is 20H2 version.

I can do this with the mouse, but I would like to use the keyboard to move the current tab to the end. The manual says : Ctrl + Shift + End - requires the currently selected tab to be "in focus" for instance, by hitting Alt + D to focus the address bar, and then Shift + Tab until you reach the browser tab bar ... This doesn't seem to work, or it doesn't work when you have 1.000 tabs open ... Trying to open the right-click menu using the keyboard doesn't work either (or cannot be done ?). If I could open the right-click menu of the tab, then I would be able to navigate to Move Tab -> Move to End, but that can't be done either ...  :-( Any help ? Would this be inspiration for a feature request ? Or defect fix ? (short-cut key doesn't work)