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Purple 'screenshare' icon never goes away

This purple capsule icon appears in the upper left-hand corner of my Firefox browser when I share a tab using Zoom or Google meet. It does not go away when I stop sharing… (read more)

This purple capsule icon appears in the upper left-hand corner of my Firefox browser when I share a tab using Zoom or Google meet. It does not go away when I stop sharing my screen, or if I quit Zoom. If I'm using two displays, sometimes it sticks on one screen when I move my Firefox window and hovers over every window in any app. The only way I can make it disappear is to quit and restart Firefox, which isn't practical. I can't find any setting in the Mac Control Panel or in Firefox to turn this off (Reddit is split on if this is a Firefox problem or a MacOS problem).

Asked by ktwing 5 days ago

Commbank commonwealth bank upcoming bills/ payments not opening or working

Commbank commonwealth bank upcoming bills/ payments not opening or working. All other operations in the Commbank site work - just not the tabs to do with Bills/bpay/upcom… (read more)

Commbank commonwealth bank upcoming bills/ payments not opening or working. All other operations in the Commbank site work - just not the tabs to do with Bills/bpay/upcoming payments:

I've tried the clearing of all cache a number of times as previous suggestions and still doesn't work.

It spins the "Loading" symbol for about 20 seconds then puts the message in the image.

Not working: Bills and Upcoming payments Previous online bills Financial Toolkit

I have to go to Google Chrome to operate these tabs and they work fine...... Don't make me go back to Chrome... :D

Asked by cullenmatt 5 days ago

Not working

We can't browse Firefox I have tested on Windows Mac and somehow Linux It is a year that I tranfered all my bookmarks because no longer access to sites they load long and… (read more)

We can't browse Firefox I have tested on Windows Mac and somehow Linux It is a year that I tranfered all my bookmarks because no longer access to sites they load long and then say no access I don't know why but America doesn't like Firefox and it was my favourite I haven't found better yet and wish to be connect

Asked by info11006 5 days ago

Can't use builtin webcam with Firefox

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the b… (read more)

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the builtin webcam turns green, but I see nothing in the camera sub-window on the webpage which was granted access. No error message, just no camera video is shown by the webpage. In the menu bar is a camera icon which I can click on and confirms I have "Allowed" camera access. Setting / Privacy / Permissions / Autoplay is set to Block Audio. I have verified the camera works with other apps (Photo Booth). How can I diagnose this?

Asked by axel45 4 days ago

google sheets mouse wheel scrolling

On Windows 11. After the last Firefox update, the mouse wheel on google sheets does not scroll correctly. One wheel movement scrolls down hundreds of lines. Microsoft Ed… (read more)

On Windows 11. After the last Firefox update, the mouse wheel on google sheets does not scroll correctly. One wheel movement scrolls down hundreds of lines. Microsoft Edge works fine. I tried the different mouse settings in Firefox with no luck.

Asked by G Rant 4 days ago

Firefox on Mac not working if connected to iphone hotspot

MacBook Air, OSX 12.6.1 Firefox 123.0.1 iPhone 12 IOS 17.3.1 Using a wifi hotspot from my iPhone, Firefox on the Mac gives me "Hmm. We’re having trouble finding that sit… (read more)

MacBook Air, OSX 12.6.1 Firefox 123.0.1 iPhone 12 IOS 17.3.1

Using a wifi hotspot from my iPhone, Firefox on the Mac gives me "Hmm. We’re having trouble finding that site." for all sites. As if there is no internet connection Chrome works fine, other internet based apps like Skype, Whatsapp work fine (but Mac Mail won't connect either)

Before IOS 17, everything worked fine.

Is there a setting in Firefox that is responding to something new in IOS 17's hotspotting feature?

Thanks

Asked by chrisgymer55 4 days ago

Bluetooth headphones audio pauses without sync

Hey, I've noticed lack of sync in audio when pausing video. What I mean: Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - syst… (read more)

Hey, I've noticed lack of sync in audio when pausing video. What I mean:

Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - system MacOS 14.2.1 - Macbook Pro M1 Pro

1. Play any video with audio (vimeo, youtube, custom players) 2. Pause

Outcome: Right headphone audio stops first Left headphone audio stops after small delay

Expected outcome: Right & Left headphone audio stops at the same time

I'm quite sensitive to things like that.. maybe someone knows a fix for this or this is just Firefox bug?

Asked by firefox2738 4 days ago

Scrolling

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I… (read more)

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I can't figure out what is wrong. It's this way in every sheet I have. Mouse works fine in every other program. I'm using Firefox, Win 10. There are several persons complaining about this.

Any ideas what is the problem?

Asked by Annie 4 days ago

www.baidu.com (百度 in Chinese) must log in again after reopening Firefox

Some websites must log in again after reopening Firefox, like www.baidu.com of China. I didn't clear the cookies and histories when I closed the browser, and other sites … (read more)

Some websites must log in again after reopening Firefox, like www.baidu.com of China. I didn't clear the cookies and histories when I closed the browser, and other sites like Google didn't have this problem. I've tried removing all extensions, that didn't fix the problem. This problem does not occur using other browsers.

Asked by Xiyang 4 days ago

firefox download speed limit

hello, I cant find a way to limit the download speeds on the Firefox browser, any and all downloads instantly use all my bandwidth, making downloading large files a hassl… (read more)

hello, I cant find a way to limit the download speeds on the Firefox browser, any and all downloads instantly use all my bandwidth, making downloading large files a hassle and stop me from using the internet for anything else. I tried looking into extensions and add-ons but none of them could solve my problem. I wish to set a download speed limit on my browser so I may still use it while downloading large files.

Asked by rottensuccphagus 4 days ago

Memory Leak When I watching serial videos in bilibili.com

Example Video Address is "https://www.bilibili.com/video/BV1LF4m1E7kB". Open the URL and watching 2 or more videos can repeat the problem. The first image shows the memo… (read more)

Example Video Address is "https://www.bilibili.com/video/BV1LF4m1E7kB". Open the URL and watching 2 or more videos can repeat the problem.

The first image shows the memory usage when I first open the video URL. The second image shows the memory usage after I watching some video. The memory usage can be even more as you keep watching.

I can help debug the problem if need. Can any one help? Thanks a lot.

Asked by 815016323 4 days ago

Certain emails are blocked using AOL on Firefox but works using AOL on Edge

Hi, Have been a happy user of Firefox for many years and it is my preferred browser. However, around mid 2023, I suddenly lost emails from trusted sources I signed up for… (read more)

Hi, Have been a happy user of Firefox for many years and it is my preferred browser. However, around mid 2023, I suddenly lost emails from trusted sources I signed up for like USPS Informed Delivery, ads from Publix, Harbor Freight, ALDI etc., etc. ... . Even when using the same computer running WIN10 64bit with another ISP abroad the same issue happens. Using Malwarebytes for Web protection. However, when I signed up for USPS Informed Delivery using AOL Edge, it works with daily updates. Tried to figure out if there are any filters on Firefox which could be the culprit but don't know what to look for. Appreciate any help to solve this issue. Thanks, Ben

Asked by ab4ab 3 days ago

Error 1007 - UK Internet Banking (Lloyds and Halifax)

Since the update on 123.0.1 on 7th March 2024 I am unable to access online banking on either Lloyds or Halifax UK banking. I have tried removing all cookies and then all … (read more)

Since the update on 123.0.1 on 7th March 2024 I am unable to access online banking on either Lloyds or Halifax UK banking. I have tried removing all cookies and then all data and then full refresh of software all to no effect. I can log in to both banks via Edge or Gener8 with no problem hence it must be something to do with the Mozilla update done on 7th March as I last accessed both banks using Firefox on 4th March 2024

Asked by raggus68 3 days ago

How do I prevent tabs from refreshing when I come back to them from other tabs?

Facebook used to be stable so while I was writing something, I could open other tabs to research things and go back to facebook and pick up where I was. SOMETHING HAPPENE… (read more)

Facebook used to be stable so while I was writing something, I could open other tabs to research things and go back to facebook and pick up where I was. SOMETHING HAPPENED some months ago, maybe a year (more?) and now I only have a short window to return BEFORE THE TAB REFRESHES and FLUSHES WHAT I WAS WORKING ON, DOWN THE TOILET! Is FACEBOOK OR MOZILLA DOING THIS AND CAN IT BE STOPPED!!!!

Asked by tricknology 3 days ago

enhanced tracking protection failure

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet whe… (read more)

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet when I look at the Process Manager I consistently find third-parties (defined by me as NOT my OS, my browser, or any website I have visited during this session). As I write this I have just killed the following 4 processes, which I think Firefox should have caught. And in a few minutes when my active window is another application or when I take some browser tab to full-screen mode, these processes I thought I killed will reactivate. The current sample:

kampyle.com setpay.com signifyd.com trustarc.com

You may identify these as innocuous, but they are the very definition of third-party sites. Anything that calls itself TRUST is the first thing I'm going to question. Its exhausting having to police this constantly. What good is ETP if I have to supplement with my own time and energy, diverting me from my primary tasks?

Steps taken: Before submitting this I took a moment to check all the sites I have open or have had open on this device in this browser session. Clicking on the shield near the web address field, I have confirmed EPT is ON for each of them and I can see that many trackers, etc., are apparently being blocked. I also re-checked the related Firefox settings to ensure it remains as I selected.

Info: I work in remote locations, and carry my own hotspot with me. Its a cellular hotspot and I can have many devices as well as many tasks on any single device sharing the bandwidth. I started looking into this because these extra processes interfere with my use of my own devices and the bandwidth that I need and PAY FOR.

Thank you for your help. -LLD

Asked by LLD 3 days ago

Can't login to Facebook account on FF since last update, but can on Chrome

Hello! I have two FB accounts, one business and one personal. Since they started their new login procedure (trying to get access to your other devices), I can only log in… (read more)

Hello! I have two FB accounts, one business and one personal. Since they started their new login procedure (trying to get access to your other devices), I can only log into my personal account on FF, because FB gives me other options besides logging in on another device, but on my business account, it doesn't. I work on my computer and refuse to give FB access to my phone because of all the annoying spam and notifications, and because I don't trust them.

I can only login to my business account on Chrome, and I don't trust it either. Is there a setting I need to change on FF to be allowed into this other account?

TIA

Asked by dsa65 2 days ago