Showing questions tagged: Show all questions

Odd banner of script on different webpages

There has been this odd banner of scripts on certain web pages for a while now and I'm not sure what it is or how to stop it. I don't know what the problem could be. … (read more)

There has been this odd banner of scripts on certain web pages for a while now and I'm not sure what it is or how to stop it. I don't know what the problem could be.

Asked by k_tu 3 months ago

Last reply by Rasimore Fashions 3 months ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

RESTORE PREVIOUS BROWSING SESSION

Hello there :) Please help me restore my browsing session :( For the past several months I have been using Mozilla, and the feature to restore previous browsi… (read more)

Hello there :)

Please help me restore my browsing session :(

For the past several months I have been using Mozilla, and the feature to restore previous browsing session has always worked well. Even after I clear the most recent history or remove the most immediate cookies, this feature would still work e.g. after I restart my PC or just restart the browser. It would restore all the tabs I was using previously including the most recent tab I was on before the browser closed or restarted. However, this morning, I tried to clear my immediate browsing history as I usually do and the browser froze while I was in the process of clearing this immediate history (continuously displaying the pop-up window/interface for clearing history and not allowing me to do much else on the browser - I couldn't even click anything on the tab I was on, nor could I navigate to another tab and/or open a new tab; and only the close button, and maximize window button, and minimize window buttons were responding). After waiting for a while for it to start working again, I got frustrated and I closed the browser.

I then opened the browser again, but this time, it didn't restore the previous browsing session and didn't even take me to the last tab I was on.

What could have happened this time around? It has not behaved like that for this whole year.

NB: I have not done anything to the browser after opening it! I am still on the same page it landed on when I opened it (just in case).

Asked by troymargetsy 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 10 months ago

Last reply by zeroknight 8 months ago

Browser will not load

When I downloader the Firefox I then try tobrowse a company,etc a page comes up withFirefox logo and a line that has Google and the place for the url/ I cannot get the a… (read more)

When I downloader the Firefox I then try tobrowse a company,etc a page comes up withFirefox logo and a line that has Google and the place for the url/ I cannot get the actual browser to open.

Asked by eagle8s 3 weeks ago

Last reply by ixian 3 weeks ago

Firefox and YouTube

I have a YouTube loading problem, it works on all other browsers except Firefox. When you go to the YouTube homepage, the whole screen is blank with black and grey colour… (read more)

I have a YouTube loading problem, it works on all other browsers except Firefox. When you go to the YouTube homepage, the whole screen is blank with black and grey colours, on the homepage no video loads, no words on the screen, no ads, just blank. it works like normal on Chrome,Opera,Internet Explorer.

I am on windows 8, all blockers are off, on the latest version 115.9.1. no other problems on my PC.

Any ideas, Thanks

Asked by inter_kooler 3 weeks ago

Last reply by cor-el 2 weeks ago

  • Archived

Forward Article

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link… (read more)

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link” I would choose if I remember correctly Yahoo and it would open up.

Now the only choice I have if Firefox, and when I click on it nothing happens. What is the problem?

Under”Choose other Applications”, there is nothing to forward that article to me.

Asked by gar722 1 year ago

Last reply by Terry 1 year ago

  • Archived

Window size not remembered perfectly

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904 When starting a new firefox instance, it s… (read more)

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904

When starting a new firefox instance, it starts the window with the same size and position as the last instance had. However, when the last size stretched from top of the screen to the bottom, a new instance will always appear slightly shorter than the height of the screen, leaving a small gap between the bottom of the browser window and the bottom of the screen. The remembered size works perfectly for sizes less than the height of the screen.

The xulstore.json file is not corrupt, as I've tried removing it and altering it, resulting in the same issue. I have also tried changing the window height inside the xulstore.json file to larger than the screen size, and found that it get's cropped to slightly less than the window height, same as my issue above. This has led me to believe that when firefox starts a new instance, the size is cropped so that it doesn't extend past the screen borders. This is good, but the size it gets cropped to is clearly bugged, unless it's intended to crop to less than screen size.

I use a window manager that lets me easily snap windows to each other as well as to the screen borders, so firefox always leaving a slight gap when it starts drives me mad as I have to manually resize it every time.

I use windows 10, firefox 106.0 (64 bit), however I experience the same issue with both firefox developer edition and firefox nightly.

Asked by TonyStr 1 year ago

Last reply by WiesoWeshalbWarum 1 year ago

to place the missing right-hand panel to the right where it belongs

Help me get my right panel, that dissapeard back to right side where it belongs. It Disappeared!!!!!!!!!!!! My screen is filled them links!!!!!!!!!!!!! I'm 77 years old a… (read more)

Help me get my right panel, that dissapeard back to right side where it belongs. It Disappeared!!!!!!!!!!!! My screen is filled them links!!!!!!!!!!!!! I'm 77 years old and have liked and used firefox for as far back as I can remember. I've read many posts that have said they have the same problem!!!!!!!! I really like Firefox and don't want to switch to another browser, but looks like me and many other dissatisfied customers to do also.

Thanks A lot for all your "NON SUPPORT."

Looks like you are going to force me to go to another browserI

Joe Mangino J.

joe.mangino.jr@gmail.com

Asked by Joseph Mangino 2 weeks ago

Last reply by ixian 2 weeks ago

  • Archived

After Update - restoring password history now gone

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore a… (read more)

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Asked by humsey 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Netflix video quality is stuck at 960x540p

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was r… (read more)

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

Asked by Pat 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (read more)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox not compatible with some websites

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked… (read more)

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Asked by Mike109 2 years ago

Last reply by SurferJ 1 year ago

  • Archived

www.1688.com

I cannot log into my account on www.1688.com. Until recently I could easily log into my account using Firefox browser now it does not work on Firefox anymore I can still … (read more)

I cannot log into my account on www.1688.com. Until recently I could easily log into my account using Firefox browser now it does not work on Firefox anymore I can still login on other browsers like safari and Google Chrome. When I'm trying to login on Safari I put in my account name and password but he just keeps asking for it again and again and doesn't login. What can do about that?

Asked by jesse.y.c 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Nuisance Error Message

My experience of using Firefox's browser is severely impaired by the error message, 'safe connection failed', preventing me access to secure sites, such as my local car b… (read more)

My experience of using Firefox's browser is severely impaired by the error message, 'safe connection failed', preventing me access to secure sites, such as my local car boot sale's web site to check out whether or not it will be on, or cancelled due to bad weather. That seemingly fabricated error message and iniquitous is a nuisance and discouraging.

Asked by vs1956 11 months ago

Last reply by Paul 11 months ago