• Archived

CVE-2023-3600

Hi, regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affect… (read more)

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

Asked by sbasic 8 months ago

Last reply by goku 8 months ago

Firefox (Latest Version - 119.0.1, 64 bit) Mac - ONLY works in Troubleshoot Mode

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoo… (read more)

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Asked by fewerjunk junk 5 months ago

Last reply by zeroknight 5 months ago

403 Error messages when trying to access British Airways website

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years sinc… (read more)

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Asked by rainboum 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Website main image no longer displays

Hello, My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no l… (read more)

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

Asked by Mimi 7 months ago

Last reply by cor-el 6 months ago

  • Archived

Facing error as "Duplicate add-on ID found" While signing self distrubuted firefox extension.

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.) It’s ID is dgnria_pro.firefox@nuance.com Now we have done … (read more)

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

Asked by dgnria_pro.firefox 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (read more)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Block email spam

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this. … (read more)

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this.

Asked by dorierez@yahoo.com 1 year ago

Last reply by stevieboymelroseclass1963 1 year ago

  • Archived

FIDO2/WebAuthn support for securing a Firefox Account

Hi, I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts. My question is motivated by the fact that right… (read more)

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Asked by Artur Ciesielski 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Getting error while trying to launch firefox in Linux systems through selenium webdriver in a specific language

I am trying trying to launch firefox in Linux systems through selenium webdriver in a specific language. I have created a profile and using "intl.accept_languages" as be… (read more)

I am trying trying to launch firefox in Linux systems through selenium webdriver in a specific language. I have created a profile and using "intl.accept_languages" as below: FirefoxOptions firefoxOptions = new FirefoxOptions(); FirefoxProfile firefoxProfile = new FirefoxProfile(); firefoxProfile.setPreference("intl.accept_languages", "<language_code>"); firefoxOptions.setProfile(firefoxProfile); firefoxOptions.setHeadless(isHeadless); driver = new FirefoxDriver(firefoxOptions);

I am getting the below error: Region.jsm: "Failed to fetch region" (new TypeError("NetworkError when attempting to fetch resource.", "")

Additional details: OS: Linux Firefox version: 91.11.0 Gecko driver version: 0.31.0 Selenium version: 4.1.4


Kindly help.

Asked by anupamsrivastav0 1 year ago

Last reply by cor-el 1 year ago

  • Archived

moving bookmarks from old firefox to new

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update.… (read more)

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update. I did the upgrade to Catalina then downloaded "new" firefox. I have both "versions" of firefox available. the old one with all my bookmarks etc. and the new one with nothing. I hit move bookmarks on the new version but the only options were from chrome or safari. How can I move over the bookmarks to the new one. Thanks

Asked by ricko388 1 year ago

Last reply by Sora 1 year ago

  • Archived

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (read more)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

I want to create a website extension can you please guide me the process

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us an… (read more)

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us any of the best developer. we want the following function in the extension.

  • This should automate coupons applied on our website
  • We want our customers to save the webpage and revisit it again.

.* It also stores the cache in the website

Asked by b.fadi 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

How can I add a picture

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because … (read more)

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because Google is no longer supporting Windows 7 Pro 64 byte.

Asked by rdg_tech 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Dragon NaturallySpeaking add-on broke

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to unin… (read more)

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to uninstall and re-install the plug-in, it would not work at all.

This is the installation link Nuance provides: https://dnsriacontent.nuance.com/15/setup/ffinstall.html.

When you try to click the "Install" button, nothing happens. This has caused Dragon to stop working with almost the entirety of Firefox. Please advise on if an update is coming.

Asked by chelsea.hansen33 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (read more)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Asked by pooja.v.bhat98 1 year ago

Last reply by SupportGB 1 year ago

  • Archived

change homepage when opening new tab

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened… (read more)

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened chose which is very inconvenient

  • Archived

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (read more)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 1 year ago

Last reply by stoonguy1948 9 months ago