Firefox Community Forum

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

When I open a web page with a video in it, the video generally starts to look like the attached screenshot. It usually happens within 30 seconds, and then it will occasionally clear up for 10 seconds, but otherwise, it's just a shifting swirl of green.

Does not happen in other browsers.

Are there any plans to make configuration of the setting "network.proxy.system_wpad" available via ADMX (grouppolicy under Windows)? We need to deploy this to 100 computers ans I still have no idea how.

Feature was introduced in FF 125: https://support.mozilla.org/en-US/kb/firefox-enterprise-125-release-notes We currently use 128.4.0esr.

Thanks, Torsten.

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... firefox is having issues letting this game load properly...how do i fix?

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and upload is enabled. I have all the telemetry prefs set to false as well.

``` 33 matches for "telemetry" in buffer: prefs.js

    37:user_pref("app.update.lastUpdateTime.telemetry_modules_ping", 1730229397);
    38:user_pref("app.update.lastUpdateTime.telemetry_untrustedmodules_ping", 1730236546);
   105:user_pref("browser.newtabpage.activity-stream.feeds.telemetry", false);
   113:user_pref("browser.newtabpage.activity-stream.telemetry", false);
   114:user_pref("browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint", "\"\"");
   115:user_pref("browser.newtabpage.activity-stream.telemetry.ut.events", false);
   122:user_pref("browser.ping-centre.telemetry", false);
   143:user_pref("browser.search.serpEventTelemetryCategorization.enabled", false);
   144:user_pref("browser.search.serpEventTelemetryCategorization.regionEnabled", false);
   262:user_pref("dom.security.unexpected_system_load_telemetry_enabled", false);
   368:user_pref("identity.fxaccounts.telemetry.clientAssociationPing.enabled", false);
   440:user_pref("network.trr.confirmation_telemetry_enabled", false);
   656:user_pref("security.app_menu.recordEventTelemetry", false);
   658:user_pref("security.certerrors.recordEventTelemetry", false);
   667:user_pref("security.protectionspopup.recordEventTelemetry", false);
   721:user_pref("services.settings.main.search-telemetry-v2.last_check", 1730311022);
   722:user_pref("services.settings.main.search-telemetry.last_check", 1730311022);
   770:user_pref("toolkit.telemetry.bhrPing.enabled", false);
   771:user_pref("toolkit.telemetry.cachedClientID", "c0ffeec0-ffee-c0ff-eec0-ffeec0ffeec0");
   772:user_pref("toolkit.telemetry.cachedProfileGroupID", "decafdec-afde-cafd-ecaf-decafdecafde");
   773:user_pref("toolkit.telemetry.coverage.opt-out", true);
   774:user_pref("toolkit.telemetry.enabled", false);
   775:user_pref("toolkit.telemetry.firstShutdownPing.enabled", false);
   776:user_pref("toolkit.telemetry.newProfilePing.enabled", false);
   777:user_pref("toolkit.telemetry.pioneer-new-studies-available", false);
   778:user_pref("toolkit.telemetry.previousBuildID", "20241030093012");
   779:user_pref("toolkit.telemetry.reportingpolicy.firstRun", false);
   780:user_pref("toolkit.telemetry.server", "");
   781:user_pref("toolkit.telemetry.server_owner", "");
   782:user_pref("toolkit.telemetry.shutdownPingSender.enabled", false);
   783:user_pref("toolkit.telemetry.unified", false);
   784:user_pref("toolkit.telemetry.updatePing.enabled", false);
   785:user_pref("toolkit.telemetry.user_characteristics_ping.opt-out", true);

```

My console is stuffed with errors of firefox trying and failing to send telemetry pings.

Example:

``` 1730311093388 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 8027b811-0e4d-4917-b524-035d350494bd: SyntaxError: XMLHttpRequest.open: '/submit/telemetry/8027b811-0e4d-4917-b524-035d350494bd/event/Firefox/134.0a1/nightly/20241030093012?v=4' is not a valid URL. Stack trace: open()@resource://gre/modules/ServiceRequest.sys.mjs:127 _doPingRequest()@resource://gre/modules/TelemetrySend.sys.mjs:1339 _doPing()@resource://gre/modules/TelemetrySend.sys.mjs:1568 _sendPersistedPings/<()@resource://gre/modules/TelemetrySend.sys.mjs:1244 Log.sys.mjs:722

   append resource://gre/modules/Log.sys.mjs:722
   log resource://gre/modules/Log.sys.mjs:376
   log resource://gre/modules/Log.sys.mjs:505
   error resource://gre/modules/Log.sys.mjs:384
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1246
   (Async: promise callback)
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1245
   sendPings resource://gre/modules/TelemetrySend.sys.mjs:1205
   _doSendTask resource://gre/modules/TelemetrySend.sys.mjs:615
   InterpretGeneratorResume self-hosted:1413
   AsyncFunctionNext self-hosted:800

```

Dozens of these accumulated very quickly.

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it was a computer issue so I restarted it; but that didn't change anything. Then I thought it was an internet thing, so I switched to my mobile hotspot; but still nothing changed.

I've restarted my computer 3 times, restarted firefox 9 times and done just about everything I could find online. I turned off the recommended hardware settings, went into troubleshoot mode (although I'm not tech savvy so I didn't really understand what to look for), made sure firefox was up to date, cleared my cache and cookies, made sure all my add-ons were up to date; and still nothing.

And it's the same for Twitch. It just loads endlessly and doesn't play anything. It doesn't give me an error or a bug notification; just shows the gracy spinning circle and nothing else.

The only way anything loads is if I turn the quality down to the lowest one possible and have it paused for a minute to let it load on its own.

It works fine in Microsoft Edge; but just not in firefox.

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

I have followed these instructions for deleting all bookmarks at once but Firefox isn't responding to these commands so I have to delete each bookmark individually. To delete a lot of bookmarks at once, use the Library dialog. Either: * Ctrl+Shift+b * Bookmarks > Show All Bookmarks In the left panel, click Bookmarks Menu. In the right panel, click the top item you want to remove, then press Shift+End to select all the way to the bottom, then right-click > Delete.

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Restore Previous Session" does not appear in the "3-bar menu > history" and it appears grayed in the History Firefox main menu.

What I've already tried or verified following the instructions of mozilla forum: 1) Settings > general > “Open previous windows and tabs” is checked as it always have been; I unchecked and and rechecked but nothing changed; 2) Settings > Privacy & Security > “remember history” is selected. Also tried to Settings > Privacy & Security > "Use custom settings for history" with "Always use Private Browsing mode" not checked. No success 3) I also deleted sessionstore-backups folder under my profile. The new created folder, even after closing some new sessions, has only the "recovery.jsonlz4" and "recovery.baklz4" files. There is no "previous.jsonlz4" inside which seems weird. 4) through about:config I checked that browser.sessionstore.resume_from_crash was true. In fact, I have Firefox in a second computer with no sessions restoring problem. I compared all browser.sessionstore.xxxx variables and the values are the same.

I still have the problem and do not know what to try next. Reset Firefox?