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Amazon

Hi there, I'm not too sure if Firefox is the correct place to start, but have to start somewhere so thought I'd start with you as I'm able to send an email off to Firefox… (read more)

Hi there, I'm not too sure if Firefox is the correct place to start, but have to start somewhere so thought I'd start with you as I'm able to send an email off to Firefox and can only find a phone number for Amazon and this requires me to ask someone to ring for me. I've been buying a few things off Amazon over the past few months. But now if I'm quick enough to type out their puzzle I'm then told that they will send me (OTP) One Time Password, but a OTP never arrives. So, thought I'd check with you to see if you knew of a remedy, or perhaps there is something I need to do within Firefox. I must add here, that I have used Firefox for many, many years and do all of my/our online shopping with Firefox and never struck a problem before now. Hoping you have a suggestion. Regards, Chris

Asked by cjdaley 4 hours ago

Last reply by FredMcD 16 minutes ago

Adobe not supporting flash player from December 2020. How does that effect firefox?

Adobe have issued a notification that they will not support Flash Player from December 2020. The notification suggests you uninstall Flash Player. Not sure what to do. … (read more)

Adobe have issued a notification that they will not support Flash Player from December 2020. The notification suggests you uninstall Flash Player. Not sure what to do.

Asked by LesHos 3 hours ago

Last reply by FredMcD 20 minutes ago

firefox 81.0.2 (64-bit) on windows 10 keeps signin out of sites

Since a few days I noticed on two different windows 10 PCs that firefox keeps signin out of websites (yahoo, linkedin etc), and this happens semi-randomly but sometimes m… (read more)

Since a few days I noticed on two different windows 10 PCs that firefox keeps signin out of websites (yahoo, linkedin etc), and this happens semi-randomly but sometimes more than once per day. My security settings never changed, I did configure firefox to delete history when closing, but preserving cookies and active logins. I also tried to add those websites to trusted sites (in the tracking menu, the shield to the left of the url). Any advice?

Asked by marco.fera80 2 hours ago

Last reply by FredMcD 21 minutes ago

Tool bar doesn't keep the set order

Hi, I have a returning bug in Firefox. I am getting the tool bar in order and immediateoly after restarting my computer all is sorted again in an alphabethic order. I did… (read more)

Hi, I have a returning bug in Firefox. I am getting the tool bar in order and immediateoly after restarting my computer all is sorted again in an alphabethic order. I did most of the advices I found on the help sides. But it is not ok so far. It happens always again. Who can help?

Asked by mhi 1 hour ago

Last reply by FredMcD 24 minutes ago

Funny warning to a website

I am unable to access a website that I regularly use. There is a warning see below. "Decryption failed because the HMAC could not be validated." I have used another brows… (read more)

I am unable to access a website that I regularly use. There is a warning see below.

"Decryption failed because the HMAC could not be validated."

I have used another browser to this website and can access OK.

Any Ideas?

Asked by anditsmeagain 1 hour ago

Last reply by FredMcD 25 minutes ago

Firefox for windows 10 do not open, tried re installing, clearing cache etc.,

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help docume… (read more)

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help documents and youtube solutions but nothing seems to be working.

  • Tried re-installing firefox, by downloading the latest version from Mozilla, after deleting the profile folder (%APPDATA%)
  • Tried removing the cache files / temp files etc., and restarted as well, still did not work.

I do not have admin permission hence could not open in windows safe mode.

Any suggestion please?, Appreciate your input!

Asked by sdilip.ami 1 hour ago

Last reply by FredMcD 25 minutes ago

Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 1 day ago

Last reply by Václav Trpišovský 5 hours ago

Some websites don't work correctly in Firefox but do work using Edge.

Problem: viewing radar at weatherunderground.com using Firefox only works in Safe Mode. This problem started about 3 weeks ago. The radar also works correctly using Edg… (read more)

Problem: viewing radar at weatherunderground.com using Firefox only works in Safe Mode. This problem started about 3 weeks ago. The radar also works correctly using Edge. Advice? It has to be a Firefox setting that I have wrong. I have already tried "refreshing Firefox". That caused me a lot of grief trying to get bookmarks back.

Asked by mnmshadow 12 hours ago

Last reply by FredMcD 6 hours ago

Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ?

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do? Paradox#1: Firefox enforces to use t… (read more)

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do?

Paradox#1: Firefox enforces to use those totally insecurity and unreliable companies! Paradox #2: Firefox don't even show those extensions mentioned above! Paradox #3: Even when I remove them from "Options->Search Engines" these ones keep being enabled and hidden! Paradox #4: Third party program needed to manage those Firefox hidden extensions! I Disable all above extensions by "CCleaner" and: Paradox #5: they comes back by default in every Firefox damn update!

I wish I'm wrong I would pleased if someone explain in an article, or even in few words, why all those. I think Mozilla should detailed explain.

Thanks in advance and Sorry for my English.

Asked by AntonyMan 1 month ago

Last reply by firefoxylady 7 hours ago

Want to import bookmarks from Opera browser to Firefox

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perha… (read more)

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perhaps there might be a workaround?

Asked by lew42 12 hours ago

Last reply by jscher2000 8 hours ago

Getting Error

Secure Connection Failed An error occurred during a connection to dvprogram.state.gov. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because t… (read more)

Secure Connection Failed

An error occurred during a connection to dvprogram.state.gov. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


Hi, I am getting this error. Can you please help me to solve this problem. Thanks

Asked by hasanoffilkin 11 hours ago

Last reply by FredMcD 10 hours ago

Facebook page shop not opening with firefox?

My sister have a facebook page with shop that I help her manage, but for some reason lately we can't access the "shop" tab of the page with firefox. We are getting The pa… (read more)

My sister have a facebook page with shop that I help her manage, but for some reason lately we can't access the "shop" tab of the page with firefox.

We are getting The page isn’t redirecting properly error. I cleaned cookies and cache, even tried a new private window, nothing. I tried opening in edge and everything worked like no problem.

The page is the following. https://www.facebook.com/hadrastico/shop

We experienced problems both in my workstation and my sister's laptop that also use firefox (latest version, windows 10 up to date).

Any idea? Should I fill a bug or something?

Asked by Nikolas Karampelas 3 months ago

Last reply by guranedo 13 hours ago

Malfunctioning of Firefox + Duck Duck Go after last update. See details.

Since about a week I can't print an article from the Archive of my newspaper 'De Volkskrant'. The website tells me there is a problem and asks me to log in by first pushi… (read more)

Since about a week I can't print an article from the Archive of my newspaper 'De Volkskrant'. The website tells me there is a problem and asks me to log in by first pushing a button. Then nothing happens. When I try to do the task with Googlee Chrome everything runs smoothly!!! What going on?

Asked by jos.scheffers 16 hours ago

Last reply by cor-el 15 hours ago

Firefox browser

For the last few days, my Firefox browser has gone really slow. For example it takes about a minute to retweet something. I have refreshed it and ensured it is the latest… (read more)

For the last few days, my Firefox browser has gone really slow. For example it takes about a minute to retweet something. I have refreshed it and ensured it is the latest version as well as updating my laptop/restarting Firefox. The rest of my laptop and other browsers works fine so it does just seem to be Firefox. Any ideas? Thanks

Asked by Padel 1 week ago

Last reply by cor-el 15 hours ago

Render problems on Washington Post front page

Hi, the front page of the Washington Post front page of the Washington Post website has started rendering incorrectly on Firefox. Some images are pixelated (screenshot … (read more)

Hi, the front page of the Washington Post front page of the Washington Post website has started rendering incorrectly on Firefox. Some images are pixelated (screenshot attached, also showing results of my internet speed test).

The other problem is that, when I click on the "sign in" icon in the upper right, nothing happens.

These problems occur only on the front page; other pages render correctly.

This is on a Surface Book 2, Windows 10, Firefox Version 82.0 (64 bit)

Asked by unwendig 15 hours ago

Last reply by cor-el 15 hours ago