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logins and passwords add-ons bookmarks

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but … (read more)

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but its good to go but not this time. Everything was gone. My passwords, add-ons and bookmarks.

Asked by destroyerofjericho 10 hours ago

Last reply by jscher2000 53 minutes ago

  • Solved

Did a system restore and firefox was rzemoved from my windows 7 computer, had pword saved but now it's gone

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black scree… (read more)

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black screen and a message stating that "Northern Tool" is not currently available in your country. I had been using a vpn but it was set for a U.S. city and both I and the website are in the U.S. also. After system restore for a time only 2 days prior, my Firefox was apparently removed from my computer and all history of it. Now I am having trouble re-installing and using sync to get back my saved stuff. This is all on another PC with Windows 7.

Asked by BOB 9 hours ago

Answered by jscher2000 9 hours ago

Autocomplete suggestion doesn't work when I'm signing in into Firefox Account

I face with this every time when trying to sign in into Firefox Account. It doesn't matter what OS I'm using. I've tried Linux (Linux Mint, Ubuntu, Fedora, Manjaro, Solus… (read more)

I face with this every time when trying to sign in into Firefox Account. It doesn't matter what OS I'm using. I've tried Linux (Linux Mint, Ubuntu, Fedora, Manjaro, Solus Budgie, KDE Plasma) and Windows 10 (Pro, Pro N). I don't know what to do. I want to use Firefox but this small problem destroy all good that this browser can give me.

Asked by Dima Goncharenko 1 day ago

please help meeeeeee dear supports :(((((((

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset pa… (read more)

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

Asked by hisssssssboy 2 days ago

Last reply by hisssssssboy 1 day ago

Firefox deleted my account

Left to go to work, laptop died, turned it on and my profile isn't showing up in profile manager when you first start Firefox, but my folder is there. How can I get my in… (read more)

Left to go to work, laptop died, turned it on and my profile isn't showing up in profile manager when you first start Firefox, but my folder is there.

How can I get my information back? Because I don't recall using an account for Firefox, this email was for my phone

Asked by nerdswaggirl 1 day ago

Active device "Last seen 2 months ago"

Hi, I regularly Sync between three devices. The devices are - PC - Phone - Microsoft Surface PC and Phone are working fine. I can send Tabs between those devices with no… (read more)

Hi, I regularly Sync between three devices. The devices are

- PC

- Phone

- Microsoft Surface

PC and Phone are working fine. I can send Tabs between those devices with no problems(my main use of Sync). Unfortunately the Surface doesn't show up as an active device. Sync shows it as "Last seen 2 months ago" so I am unable to send Tabs to that device.

I can Sync the Surface just fine. When I click "Sync Now" it successfully Syncs with no error but the device still shows as "Last seen 2 months ago". Firefox is fully updated on all devices.

Any help would be appreciated. Thanks!

Asked by Baelorn 1 day ago

Everything is gone

Hello, I had to reset my OS on the work laptop, and after finishing, I tried to login but I coulnd't get the right password on Firefox. I selected the "reset password" op… (read more)

Hello,

I had to reset my OS on the work laptop, and after finishing, I tried to login but I coulnd't get the right password on Firefox. I selected the "reset password" option, and I saw the pop-up noticing me that I might lose some bookmarks. No worries, I said, because I did this before and it was all good. Upon logging in with my new password... I was terrified to find everything missing: my passwords, my bookmarks, my history.. everything. It's all I had ever since I work here (almost 6 years). Is there any way that I could recover my missing data?

Thank you, Leonard

Asked by leonard.neamtu 1 day ago

Lost all my bookmarks while logged into my firefox account

Hello ! This week, I reset my computer. I had been logged into my Firefox account since February 2020 and noticed that my bookmarks and other stuff would be saved. When … (read more)

Hello !

This week, I reset my computer. I had been logged into my Firefox account since February 2020 and noticed that my bookmarks and other stuff would be saved.

When I logged into my Firefox account in the web browser, nothing happened. I lost all my bookmarks.

It's very wiered because i really didn't get anything back, and i did'nt make a backup of my bookmarks before my reinstallation.

Someone has a solution to help me get back my bookmarks ?

Asked by wawaaa 2 days ago

Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (read more)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 2 days ago

Last reply by PhredE 2 days ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 2 days ago

Delete an existing account associated to an email that I can't access anymore

Hello, I'm in a bit of a trouble here, as I got recently and quite suddenly put aside from my job, and with that, lost access to my professional e-mail adress and to my p… (read more)

Hello,

I'm in a bit of a trouble here, as I got recently and quite suddenly put aside from my job, and with that, lost access to my professional e-mail adress and to my professional computer. Problem is I had a Firefox account linked to my professional e-mail adress, and with this "work from home" situation I made the mistake to mix things up a little and store some personal passwords, on my pro computer. I changed most of my passwords since then, but still, I'd prefer if even the old ones weren't in the nature... As I can't log into my pro inbox anymore to validate the 2 steps connexion to firefox sync, I can't access my Firefox account from any other computer to remotely delete all these sensitive informations.

As this account mainly stores work related bookmarks and passwords, I don't particularly plan on claiming it back, as it would be of no use to me now. Instead, I'd prefer to see this account purely deleted, and to be able to move on with a clean slate.

I would like to know if there is a way, some procedure or anything, for the Mozilla teams to manualy delete an account and all it contains ?

Thank you in advance.

Asked by Saulot 3 days ago

  • Solved

Sync Firefox in dual boot with Ubuntu 20.04.1 and Windows 10

Hello dear Firefox community, I'd like to sync my Firefox of my Windows 10 and Ubuntu 20.04.1. The only option available for me in the sync menu is to scan a QR-code whic… (read more)

Hello dear Firefox community,

I'd like to sync my Firefox of my Windows 10 and Ubuntu 20.04.1. The only option available for me in the sync menu is to scan a QR-code which does not work in dual boot system. Do you have any ideas what to do? Thank you very much already! -Jo

Asked by johanna.czech 1 week ago

Answered by cor-el 1 week ago

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mo… (read more)

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Asked by brkoushik99game 4 days ago

Last reply by FredMcD 4 days ago

Firefox Sync Settings

I just added a new Firefox installation to my Firefox account. I did so by clicking on sync settings, in order to have a chance to modify the settings before sync starte… (read more)

I just added a new Firefox installation to my Firefox account. I did so by clicking on sync settings, in order to have a chance to modify the settings before sync started. As expected, I was first prompted to sign in to my Firefox account. I was then invited to install Firefox on my smartphone, which doesn't interest me. Since I found no option to dismiss this completely, I clicked on "remind me later". Then, instead of opening Sync settings as I expected, Firefox began to sync immediately. In fact the activity blocked Firefox for a while, preventing me from accessing sync settings at all. After getting into the settings, I disabled some things in sync settings, but don't know what undesired "cross-fertilization" may have already occurred between my Firefox installations. How can I find out? How can I get control of Firefox's syncing behaviour? There is a prominent "Sync now" button in the sync settings, but this only makes sense to me if there is some way to stop automatic syncing and make Firefox wait for me to click the button. How can I suspend automatic sync and make Firefox wait for a manual sync command?

Asked by rsbrux 4 days ago

Firefox isn't syncing properly

Hello Should Firefox be syncing between installations on different platforms? On my Windows Firefox, I have the CamelCamelCamel extension and the Facebook containers exte… (read more)

Hello

Should Firefox be syncing between installations on different platforms?

On my Windows Firefox, I have the CamelCamelCamel extension and the Facebook containers extension, but on Linux those aren't being picked up!

What am I missing? When I force it to Sync on Manjaro Linux, it says it is all synced up, but those extensions I mentioned aren't coming through!

Thanks

Asked by ciwan1859 5 days ago