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I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading?????

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to a… (read more)

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to another browser. Bruce

Asked by bhcva 22 hours ago

Last reply by jscher2000 27 minutes ago

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When I have multiple pages open and navigate off the page and work on something else using another program, When I hove over the Firefox icon in my Windows 10 taskbar it … (read more)

When I have multiple pages open and navigate off the page and work on something else using another program, When I hove over the Firefox icon in my Windows 10 taskbar it shows multiple pages in the fly out menu. What I'd rather have is simply a return to all the full screen tabs. The issue is intermittent, due to my newness to Firefox. Is there some way to change this?

Asked by jhuttonitpro 1 hour ago

Last reply by Václav Trpišovský 52 minutes ago

Can't log into Amazon account in Firefox.

When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my pa… (read more)

When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my password fail because the code sent by Amazon to my phone can't be entered because the password box is filled with dots. I can log in just fine from Chrome.

Any help appreciated. Thanks.

Asked by kingn 3 hours ago

Last reply by FredMcD 58 minutes ago

Firefox 81.0.2 - No File Explorer window

Since a recent update (within the last couple weeks) I am no longer able to select file or folder locations. The file manager window doesn't show up, but the browser acts… (read more)

Since a recent update (within the last couple weeks) I am no longer able to select file or folder locations. The file manager window doesn't show up, but the browser acts like it's open.

Screen recording of the issue can be found at the following link. It shows both upload and download attempts from a server on my local network. https://youtu.be/pDTZ3tisDqo

I have tried disabling the adblocker, but get the same result. this happens on all sites

I recieved the 81.0.2 update this morning, and the problem remains

Asked by PoodlePuncher 1 week ago

Last reply by NoRain 2 hours ago

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 18 hours ago

Last reply by FredMcD 12 hours ago

ancestry family tree won't open in firefox

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened wh… (read more)

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened when I worked on my Ancestry tree earlier this year. When I click on the "open in Firefox" option, a new page opens but there is no information. Ancestry says that it may be a problem with Firefox. Any suggestions?

Asked by pattop 20 hours ago

Last reply by cor-el 19 hours ago

Firefox menu (and only the Firefox menu) in the menu bar persists to read in French

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language. No matter what I do (and I tried removing French) from th… (read more)

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language.

No matter what I do (and I tried removing French) from the list of "alternative" languages in the menu, but though it can be selected, the "remove" button is not active.

I have attached a screen shot.

Asked by howard26 22 hours ago

Last reply by cor-el 19 hours ago

Firefox Profile Folder

I’m not internet savvy. What is the Firefox Profile Folder and exactly where can I find it? And what’s it for?? I have never heard of it until five minutes ago. Thank you… (read more)

I’m not internet savvy. What is the Firefox Profile Folder and exactly where can I find it? And what’s it for?? I have never heard of it until five minutes ago. Thank you for being nice and helping me to understand. DebC54

Asked by Debbie 20 hours ago

Last reply by jscher2000 19 hours ago

E-mail downloads automatically whether it a file or another URL in the e-mail

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone… (read more)

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone to Options-General and have checked "ask me" not download. Really could use help on this. Thanks Jon

Asked by jonl881105 21 hours ago

Last reply by jscher2000 21 hours ago

FF 'complete' buttons don't work (submit, checkout, send...)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the fin… (read more)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the final complete button does nothing. Slowly but surely I am having to switch to Chrome to do stuff, and I don't want to! The latest example is Ocado on which I've used FF for years. Now, Book a slot, fill trolley, "checkout" button doesn't work. (anybody can duplicate this). Even they know about it - it just started this week after "we have just changed our webpage".

What are all these sites doing that FF is not keeping up with ?

Asked by BugFatigue 1 day ago

Last reply by FredMcD 23 hours ago

search engine changed to yahoo and defalut is google

I have been using firefox for a few years now and am pleased with it. Just recently the search engine, google, was changed to yahoo and i do not want to use yahoo. I pr… (read more)

I have been using firefox for a few years now and am pleased with it. Just recently the search engine, google, was changed to yahoo and i do not want to use yahoo. I prefer google. This change was none of my doing; one day the search engine is yahoo. I have reloaded firefox, checked the settings on the computer and on firefox and i cannot make the change back to google.

I read something about an add-on and it was not clear as to what to do.

Any suggests?

Regards, Charlie

Asked by cparis132 1 day ago

Last reply by FredMcD 23 hours ago

Forum? What Forum?

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?… (read more)

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?

Asked by millidaw 1 month ago

Last reply by jscher2000 1 day ago

Windows reset deleted Firefox along with bookmarks and passwords

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install updat… (read more)

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

Asked by AlatorreInWA 2 days ago

Last reply by jscher2000 1 day ago

Change my FireFox account email

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) … (read more)

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) ? 2. for some time I have been unable to print articles from the internet using Firefox while I can with Microsoft Explorer. I prefer to stay with Firefox except for this one inconvenience. I mentioned this to my printer support (Brother Printer) and they said that they could not help me and that I would need to go to Firefox Support.

My old Yahoo may not be working so please use my new email (xxx @wavecable.com)

Thank you very much for your help

Dick Nehls

Asked by dick.nehls 3 days ago

Last reply by jscher2000 1 day ago

Suddenly as of Oct. 14, 2020 Firefox won't print webpages to pdf's

Please help me return to being able to print webpages from Firefox to a pdf. I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December… (read more)

Please help me return to being able to print webpages from Firefox to a pdf.

I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December, 2019. It printed webpages to pdf just fine until 4 days ago.

I've attached 4 screenshots:

1) The Firefox error message I now get when I try to print a webpage.

2) This may not be relevant, but this is the page I got saying the screenshot couldn't be saved as a pdf or Word Doc.

3) The printer list in my Windows 10 settings, showing pdf is the default. I don't know if all along Firefox was printing from the version of Adobe I installed or something that came on the laptop.

4) The error message when I experimented to see if I could print to a pdf in Chrome.

Adobe quit supporting Adobe Standard X years ago, so I don't think that's the issue. Oddly, this happened right around the time Microsoft withdrew support from Office 2010, but I can't guess how that might be involved.

Asked by downyemerald 6 days ago

Last reply by jscher2000 1 day ago

Problem with Firefox v82.0 64bit and LastPass

After Firefox v82.0 installed itself it screwed up my LastPass. When I click on the LastPass icon it begins flickering up and down so fast that I can't see exactly where… (read more)

After Firefox v82.0 installed itself it screwed up my LastPass. When I click on the LastPass icon it begins flickering up and down so fast that I can't see exactly where to click to continue with LastPass. I may have to click 10-20 times before I randomly hit the right place. LastPass apparently interprets each missed click as a log on attempt and has now locked me out of my account.

I don't have this problem with other browsers like Edge, but its too late for me now.

Asked by bruce.cyr 2 days ago

Last reply by Seburo 2 days ago