Showing questions tagged: Show all questions
  • Solved

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 2 days ago

Answered by james_UK47 18 hours ago

  • Solved

Websites not loading

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk. I've checked with both… (read more)

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Asked by Dialogix 2 days ago

Answered by Dialogix 20 hours ago

  • Solved

Fast Fox

This add-on/extension (and my Fast Fox spelling may be off) is bedeviling me. Apparently part of the latest Firefox update, it seems to appear at startup with our Macbook… (read more)

This add-on/extension (and my Fast Fox spelling may be off) is bedeviling me. Apparently part of the latest Firefox update, it seems to appear at startup with our Macbook Air and GMail, asking if it should continue. Cannot find the rascal to get rid of it. Please advise.

Asked by hookc 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Getting "Header overflow" instead of the article/webpage link from Wired email

When clicking on an article link in an email from Wired, "Header overflow" is the only thing that is displayed in Firefox. It worked prior to latest upgrade. The link w… (read more)

Asked by dwg7 1 day ago

Answered by FredMcD 1 day ago

  • Solved

videos not showing on a site?

Hello, Recently an adult site I go to, which features videos, isn't working: I can get to site, but nothing shows up on the screen. I've always had 'strict' privacy and a… (read more)

Hello,

Recently an adult site I go to, which features videos, isn't working: I can get to site, but nothing shows up on the screen. I've always had 'strict' privacy and adblocking protections, but something seems to have changed. This started happening maybe three weeks ago?

I did follow Mozilla instructions, and clicked on the 'shield' next to the address, changed 'enhance tracking' to off for this site. But that didn't solve the problem. What would be the next thing to try?

Thanks in advance!

Asked by yohejohn 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Images will not load

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice fr… (read more)

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

Asked by womanfield 2 days ago

Answered by cor-el 2 days ago

  • Solved

Bookmarks

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have ve… (read more)

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have verified the favorites are still there in Bookmarks > Bookmarks Toolbar, but when View > Toolbars > Bookmarks Toolbars is opened it displays an empty bar.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (for desktop) section.

Asked by hdillon37 3 days ago

Answered by hdillon37 2 days ago

  • Solved

Full screen goes darker after about 5 seconds

Hope someone can help. When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to ha… (read more)

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

Asked by mhurtault 1 month ago

Answered by FredMcD 3 days ago

  • Solved

Pop-up asking for password

When I'm using the Firefox browser a small pop-up box often appears saying "Must provide password." If I type in my actual password and hit Enter, the box just pops up ag… (read more)

When I'm using the Firefox browser a small pop-up box often appears saying "Must provide password." If I type in my actual password and hit Enter, the box just pops up again. If I hit the Cancel button it goes away and doesn't seem to affect my use of the browser. Is there a way to get it to stop popping up?

Asked by Bruce 5 days ago

Answered by jscher2000 4 days ago

  • Solved

How do I prevent my Mac from disabling Firefox?

Every time my Mac does an update it bounces Firefox from my system--to the point that I have to download and reinstall it. I lose all of my bookmarks, etc., everything. … (read more)

Every time my Mac does an update it bounces Firefox from my system--to the point that I have to download and reinstall it. I lose all of my bookmarks, etc., everything. Any help is appreciated.

Asked by gilliosa 4 days ago

Answered by cor-el 4 days ago

  • Solved

opening saved webpages

I'm having problems opening saved (archived) Facebook pages. The problem is the page opens without formatting or layout, just text and images. I've had this problem befor… (read more)

I'm having problems opening saved (archived) Facebook pages. The problem is the page opens without formatting or layout, just text and images.

I've had this problem before when I was using Firefox 68. The solution was to roll back a security patch by doing the following as proposed by jscher2000:

You can roll back the patch as follows if you want to see what difference it makes:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste uniq and pause while the list is filtered

(3) Double-click the privacy.file_unique_origin preference to switch the value from true to false

That had worked until recently. I checked "privacy.file_unique_origin" and its still has a value of 'false' but the webpages are not opening properly, even ones I saved over the last few years.

What can I do?

Asked by Claude 4 days ago

Answered by cor-el 4 days ago

  • Solved

Firefox stopped working on two different macOS systems

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed … (read more)

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Asked by PJCMcAuley 6 days ago

Answered by PJCMcAuley 6 days ago

  • Solved

unable to google anything or access sites.

Secure Connection Failed I get this message 99% of the time - this began two days ago. This morning everything was fine for ten minutes and the problem returned. An erro… (read more)

Secure Connection Failed

I get this message 99% of the time - this began two days ago. This morning everything was fine for ten minutes and the problem returned.

An error occurred during a connection to www.theguardian.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by d.mcwilliams 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Very odd fonts

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. … (read more)

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!


/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

Asked by hrschindler 6 days ago

Answered by cor-el 5 days ago

  • Solved

How to change sidebars and backgrounds back to white with Black text. Too much Dark and gloomy.

How to change sidebars and backgrounds back to White background (or at least a light gray) with Black text contrasting on top. Too much Dark and gloomy now days. Or all… (read more)

How to change sidebars and backgrounds back to White background (or at least a light gray) with Black text contrasting on top. Too much Dark and gloomy now days. Or allow a theme color schemes that fixed it back like it was before updates.

Please don't force gloom on our browser.

Asked by Falgoust.Debbie 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Bookmark Font Size

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font… (read more)

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font size in settings but that did not affect the bookmarks sidebar; only the primary web pages. I tried an add-on but could not get it to work. I did a few online searches and it appears to be a common issue but I could not find a solution so I thought I'd ask a question. Thanks for any advice that you can provide.

Asked by Dgriesbach 1 week ago

Answered by jscher2000 1 week ago