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can i restore my bookmarks on a new hard drive?

My computer's hard drive had to be replaced, and I lost my favorites. I didn't back them up to a folder. Is there any way I can recover them? If this is a stupid questi… (read more)

My computer's hard drive had to be replaced, and I lost my favorites. I didn't back them up to a folder. Is there any way I can recover them? If this is a stupid question, I apologize. I know nothing about computers (bought mine used).

Asked by ikallicrates 1 year ago

Answered by FredMcD 1 year ago

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Back button doesn't work anymore when opening links to Facebook or Instagram

On desktop, whenever I left-click on a link to a Facebook or Instagram page, the page opens in the same tab, but the top-left back button is grey (unavailable) as if I ha… (read more)

On desktop, whenever I left-click on a link to a Facebook or Instagram page, the page opens in the same tab, but the top-left back button is grey (unavailable) as if I had opened a new tab. I noticed this problem maybe two weeks ago, it only happens in Firefox, and only with links to Facebook or Instagram.

Asked by Jean-François 1 year ago

Answered by Wesley Branton 1 year ago

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Firefox crashes and does not shut down when closed

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked) When browser is reop… (read more)

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked)

When browser is reopened another error message appears: 2) Close Firefox: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

This appears even after a long delay before restarting Firefox. I have gone through the suggested list of fixes, with no effect.

Crash reports THIS YEAR, older ones date to Feb 2018 : There has been ZERO contact from Mozilla about these reports. bp-a7bc6424-38eb-4584-989e-7d1f80190324 3/24/2019, 12:48 PM View bp-3d058cea-c9e6-475e-bcf3-181390190324 3/24/2019, 12:34 PM View bp-ea5e178b-b5ac-4dcd-9f54-482180190324 3/24/2019, 12:04 PM View bp-df4ec509-cd35-4781-892a-956260190324 3/24/2019, 11:20 AM View bp-68f73f30-afcc-4a4d-905d-d04ae0190324 3/24/2019, 11:08 AM View bp-f2c2eb46-48c5-4c19-b8e1-c8b290190321 3/20/2019, 9:01 PM View bp-ceeb9796-5c8e-49c2-b3d5-842710190317 3/17/2019, 2:21 PM View bp-0229454e-ff31-4c2e-b8b5-ff61e0190317 3/17/2019, 12:53 PM View bp-3c0749fc-5ae3-4270-8caa-f4cc50190316 3/16/2019, 1:27 PM View bp-e6bae4ff-162f-43b4-8c95-add040190316 3/16/2019, 1:15 PM View bp-1af67eef-dd20-41c2-a9ab-20dc30190316 3/16/2019, 10:37 AM View bp-cac7dcac-6905-4047-8168-903df0190316 3/16/2019, 10:21 AM View bp-7ef55f1a-c112-4274-bd5c-e583b0190315 3/14/2019, 9:32 PM View bp-b001c84b-0af8-40b7-9f03-aef040190314 3/14/2019, 6:19 PM View bp-f4ff9526-b972-42a0-8ed5-056780190314 3/14/2019, 7:36 AM View bp-d4ba761f-2b95-4d4e-8d34-ff6fb0190312 3/12/2019, 6:24 AM View bp-e49763df-0553-4add-8663-d6fcd0190311 3/11/2019, 5:20 PM View bp-9fd42285-e5b7-4e4d-840b-527350190311 3/11/2019, 4:56 PM View bp-8573242f-583e-44a9-be8d-abfa90190303 3/2/2019, 7:06 PM View bp-21beab5b-544f-4dea-842f-f26260190301 2/28/2019, 10:38 PM View bp-182b3e0c-04d4-40f5-94ca-1f5a90190301 2/28/2019, 10:08 PM View bp-72db14ff-0ff5-48b8-bb01-e803e0190227 2/26/2019, 7:58 PM View bp-5d905533-7f25-4041-bb20-3602a0190225 2/25/2019, 8:11 AM View bp-b2a6161b-df17-4c92-bd8a-1df390190225 2/25/2019, 8:10 AM View bp-0ac7a875-0eae-4cad-9705-951390190224 2/24/2019, 11:21 AM View bp-ee153af5-da1c-4685-93c4-ab2fa0190223 2/23/2019, 5:55 PM View bp-bd6abde9-a9dd-4364-853c-293390190223 2/23/2019, 5:47 PM View bp-50b03a98-f076-4658-9b56-9326d0190223 2/23/2019, 2:09 PM View bp-b6de254f-259a-4e0e-a64a-24f400190221 2/20/2019, 9:52 PM View bp-1bc0c1a9-4925-4fdf-82e1-2c8fa0190219 2/18/2019, 7:13 PM View bp-6289dca9-bde1-455f-96e9-c84270190217 2/17/2019, 5:29 PM View bp-d3654e50-580b-4455-8faa-9426f0190217 2/17/2019, 4:00 PM View bp-13fa38b6-5ea2-46d5-bd6d-99a880190217 2/17/2019, 3:42 PM View bp-7e975766-9366-43b4-88f0-755ea0190217 2/17/2019, 3:32 PM View bp-10366729-cfa4-4d68-8217-5474f0190217 2/17/2019, 3:27 PM View bp-a44507a2-db63-4571-9800-897c00190217 2/17/2019, 3:23 PM View bp-8e0d3faa-aae2-432b-aca6-afb8b0190217 2/16/2019, 8:31 PM View bp-5605cad2-4bf3-4a75-87fb-fe99f0190216 2/16/2019, 10:48 AM View bp-93d9cb58-669d-4a98-b9f1-ffec50190216 2/15/2019, 10:26 PM View bp-9f763578-dad2-4440-9fc5-2cc3c0190216 2/15/2019, 10:15 PM View bp-ede2137c-6802-416b-9d73-aa5530190216 2/15/2019, 10:15 PM View bp-f0a095e6-4f1c-455d-a15d-31e480190216 2/15/2019, 10:15 PM View bp-9c772a93-0e7c-4e2e-b4f7-e18d30190216 2/15/2019, 10:15 PM View bp-612f308e-4b69-4d4f-b898-d402a0190216 2/15/2019, 10:15 PM View bp-953e7d65-7058-4146-9914-d2ea10190216 2/15/2019, 10:15 PM View bp-fce3816d-8c0d-4f95-81d1-e1b790190216 2/15/2019, 10:15 PM View bp-65ca84ba-c216-4826-a59d-a1dcc0190216 2/15/2019, 10:15 PM View bp-cab01958-987e-4c50-9734-bd2fe0190216 2/15/2019, 10:15 PM View bp-19cbf0f3-37f4-4010-9e4d-c65490190216 2/15/2019, 10:13 PM View bp-b34453c8-f9fa-4616-ae6f-228be0190209 2/9/2019, 3:45 PM View bp-4f30ece9-de33-4de2-8117-cc7be0190207 2/7/2019, 12:28 AM

Asked by subi10 1 year ago

Last reply by TC Harp 11 months ago

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Firefox v66 not working with ublock origin

Ever since updating to Firefox v 66, the browser won't load webpages until I disable ublock origin in the add-ins page. It's very repeatable, I disable ublock and the pag… (read more)

Ever since updating to Firefox v 66, the browser won't load webpages until I disable ublock origin in the add-ins page. It's very repeatable, I disable ublock and the page loads. Enable it again, and new pages won't load. I've also disabled all my other add-ins when doing this, so it's not some weird interaction between add-ins.

Normally I would consider this a ublock problem, but it didn't change. This started happening with the Firefox v 66 update. I've searched, but nobody else seems to have the same problem. What can I try (besides getting rid of ublock)?

Asked by etceteruh 1 year ago

Answered by etceteruh 1 year ago

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Is it possible to add the Task Manager to the toolbar, or map it onto a keyboard shortcut?

I quite like using the task manager, especially when my computer's fan starts to run quite a bit--normally, closing the offending tab fixes the issue. Is it possible to … (read more)

I quite like using the task manager, especially when my computer's fan starts to run quite a bit--normally, closing the offending tab fixes the issue. Is it possible to make the task manager easier to access, by adding it to the toolbar or mapping it onto a keyboard shortcut? Thank you!

Asked by Jadfre 1 year ago

Last reply by cor-el 1 year ago

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User agent string wrong, about:config claims it's the default one

My UserAgent string is wrong. It has the wrong OS and the wrong Firefox version. I ran into the article explaining how to reset it, but when I search for "useragent", I d… (read more)

My UserAgent string is wrong. It has the wrong OS and the wrong Firefox version. I ran into the article explaining how to reset it, but when I search for "useragent", I don't see any of the suggested preferences (see also screenshots).

It might be relevant that I had the UAControl extension installed, until it got automatically disabled due to the switch to WebExtensions. That might have had the "wrong" user agent selected when it was disabled. But I still can't find where it was set or how to reset it.

Asked by aiviv 1 year ago

Answered by jscher2000 1 year ago

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Edges of Firefox Browser is way, way off sometimes. Has been for months.

Edges of FF Browser is way, way off. I have several screenshots of this. The only way to correct the issue is to minimize and maximize, + or - the Browser until it snaps… (read more)

Edges of FF Browser is way, way off. I have several screenshots of this. The only way to correct the issue is to minimize and maximize, + or - the Browser until it snaps out of it. I'm going to restart my system in a minute here, to reset everything. Issue has gotten slightly worse this past week or so.

I use Firefox quantum 66.0.1 64bit on Linux Mint 64 bit on 24" screen PC with newer hardware. I use Chromium occasionally and I have not seen this border issue there. FF Browser seems to only do this when I use it on a Linux system, haven't seen this issue yet on windows. I have wondered if this issue is related to me using very large displays. I use a 24" screen.

This particular problem doesn't bother me much, but I thought I might say something.

Thanks!

Asked by Moniker 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (read more)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Asked by AntonKryloc 1 year ago

Last reply by TyDraniu 1 year ago

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printing of html page in duplex mode impossible from firefox 64 or 66

When I want to print a html page there is no way to print in duplex mode. Settings in printer settings are ok, the variable in about:config print.print_duplex is 1. Print… (read more)

When I want to print a html page there is no way to print in duplex mode. Settings in printer settings are ok, the variable in about:config print.print_duplex is 1. Printing is always in simplex mode. When I check the pdf file generated in spool/cups it says producer and creator is cairo 1.9.5. The same happens, when I print a pdf-file directly from the browser - with the standard setting. When I change the opening procedure to an external pdfreader - eg. xreader everything is fine. The only way I can print in duplex, is to print the html to a file and afterwards open the file via the filebrowser. The then generated pdf file in the spool/cups directory has the producer and creator cairo 1.15.10 which was generated by the xreader 2.0.2. The problem exists with firefox 64 als well as with firefox 66. The problem is the same with 2 printers: Kyocera FS 3900DN and the Epson Workforce AL-M300DN. Both are connected via USB. The OS is Mint19.1. Does anybody know a way to change a css or to get firefox running with cairo 1.15.10

Asked by mikjes 1 year ago

Last reply by mikjes 1 year ago

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Turning off hardware acceleration causes videos to have horizontal stripes

After turning off hardware acceleration (which I had to do due twitch issues) I noticed that videos on youtube have horizontal stripes visible on plain colors, the stripe… (read more)

After turning off hardware acceleration (which I had to do due twitch issues) I noticed that videos on youtube have horizontal stripes visible on plain colors, the stripes disappear when I pause the video, and when I resize the video the stripes change in frequency and length. I attach a gif of resizing playing video of plain white also I attach a screen of video with many plain colors and almost the same frame paused. When I turn on hardware acceleration there is no such effect. I have also tried in private with safe mode and the problem persists. I have tried to playback youtube and I have downloaded a mp4 of the video from youtube and played it from disc, both cases had the issue visible.

Edit I added an image that shows the issue exageratedly apmplified (as for now, the added image is visible only when I edit the post, maybe it will be visible later).

Asked by KoKa 1 year ago

Last reply by KoKa 1 year ago

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Can't remove url autocomplete suggestions from Firefox

Firefox often suggests sites I've never visited nor know when I type in the address bar. For instance, typing "ga" will suggest game-saga.com, typing "ka" suggests some t… (read more)

Firefox often suggests sites I've never visited nor know when I type in the address bar. For instance, typing "ga" will suggest game-saga.com, typing "ka" suggests some tumblr page etc. I have kept trying Shift-Delete, but it is completely useless, the same sites keep appearing. These sites are not in my history, nor bookmarks. How do I remove these sites?

Asked by jk192564 1 year ago

Answered by McCoy 1 year ago

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How do I block unwanted e-mail?

I get 20-30 unwanted e-mail every day, with correct logos for my bank, postoffice etc, but the adress reveals it is humbug. In earlier days, it was possible to block unwa… (read more)

I get 20-30 unwanted e-mail every day, with correct logos for my bank, postoffice etc, but the adress reveals it is humbug. In earlier days, it was possible to block unwanted e-mail addresses, how can this be done in Firefox. I use a MacBokk Air with IOS, with regards Bernt Anda

Asked by bernt.anda 1 year ago

Last reply by McCoy 1 year ago

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Office 365

After the upgrade of Mozilla Firefox to version 66.0.1, the typing for the office365 app does not work. When using Word Online and OneNote Online, there are double spaces… (read more)

After the upgrade of Mozilla Firefox to version 66.0.1, the typing for the office365 app does not work.

When using Word Online and OneNote Online, there are double spaces when clicking on the spacebar.

Using PowerPoint Online deletes the entered text if the arrow keys are pressed.

What can I do?

Asked by henr354a 1 year ago

Answered by henr354a 1 year ago

  • Archived

My custom theme keeps getting disabled

I have added the FireFox Carbon custom theme to FireFox. Since the latest update (66.0.1) it keeps getting disabled. I can customize the browser and re-enable it, but the… (read more)

I have added the FireFox Carbon custom theme to FireFox. Since the latest update (66.0.1) it keeps getting disabled. I can customize the browser and re-enable it, but then a while later it will be disabled again. I can't tell exactly what event the disabling is tied to, possibly when closing or re-opening the browser, but it doesn't seem to do that every time. No errors are being displayed.

Asked by Blown2Bytes 1 year ago

Last reply by cor-el 1 year ago

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can not locate bookmarks and prevented from making bookmarks

Since a recent update, bookmarks have disappeared when computer shut down. I recovered them but today, I can not recover bookmarks and unable to make new bookmarks. I w… (read more)

Since a recent update, bookmarks have disappeared when computer shut down. I recovered them but today, I can not recover bookmarks and unable to make new bookmarks. I wonder if I have a virus

Asked by dhhougen 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

FF tabs keeps crashing in various tabs, despite updating FF, graphic card driver, running in safe mode, closing other tabs, and it does not use much RAM.

As topic says, despite the solutions stated in (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help), my FF keeps crashing in various t… (read more)

As topic says, despite the solutions stated in (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help), my FF keeps crashing in various tabs, even in "Firefox Help" and "Firefox Tour" in the FF menu. I'm really in trouble! please help :) Following are some of my crash codes: bp-1152bf52-a4b6-4f4e-829a-cbe850190324 bp-9b899d02-b9e0-4e73-a3ad-b9b170190324 bp-3341e5fd-a479-4aa0-bd94-49ead0190324 bp-ac438328-34ac-4fb7-b055-d14e20190324 bp-6b99b80a-fba9-46de-9a66-bdf980190324 bp-73fb061e-6832-4ec8-b5aa-e4adf0190324 bp-361eda36-06ee-4168-ae6f-df4040190324 bp-9d6ef6f4-8e1f-42e7-8335-21b540190324 bp-7a02568b-c70f-44fb-b747-baaff0190324 bp-ce8b1b4b-33c7-4a3d-990a-0b5cb0190324 bp-21bac419-c404-4a84-b391-5bfb60190324 bp-9b5d20eb-d753-4c37-a83b-0962e0190324 bp-31b45892-b1bf-4e69-84fd-c3bde0190324 bp-f03977a6-49ff-4ce0-8ada-9e3fb0190324 bp-b9177f18-766c-4c71-bdbc-a795b0190324 bp-251c10b3-1959-452d-b02c-e1c930190324 bp-8645993c-f6ce-44a8-aef5-f8a9f0190324 bp-5ed679b4-d838-4ad0-abd9-946470190324 bp-17132db6-4bb0-4dc8-8f57-dc7d60190324 bp-e797a8b5-332d-49f8-8531-e00a70190324 bp-eccd1032-89ef-483d-833e-a1ad20190324 bp-764bfba2-4bfd-4d4f-8beb-ddaf20190324 bp-acf34bac-bc90-498f-9e14-28e2c0190324

Asked by m.shojaati 1 year ago

Answered by FredMcD 1 year ago

  • Archived

How do I disable Firefox background updates in a Ubuntu-based linux distro

Does Firefox run its own updating service outside of the system updates? I like to be in control of when my computer updates, so I have turned off all automatic updates, … (read more)

Does Firefox run its own updating service outside of the system updates? I like to be in control of when my computer updates, so I have turned off all automatic updates, and about once per week, I just run 'sudo apt-get update && sudo apt-get upgrade' and it takes care of it. I usually do that either first thing in the morning, or when I have a few minutes before going home, so that updates don't interrupt my workflow during the day.

Firefox seems to update itself outside of my package management software. It is incredibly frustrating to open a new tab or window and get that annoying freaking page that says it applied an update in the background and just needs to restart. Not only does it interrupt what I'm doing (especially if I'm listening to something in another tab and have to close it and find it again), but it NEVER restarts automatically, and when I restart it manually, it does a piss poor job of resuming where I was.

I've gone to about:config and changed app.update.auto to false, but that doesn't seem to change anything.

Please help, if you can. I don't want to go to a chromium-based browser!

Asked by larsenzr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Option window opens all the time WILL NOT CLOSE

Every time I change windows FIREFOX OPTION WINDOW OPENS WILL NOT CLOSE NO WAY TO CONTACT FIREFOX THEY WILL DO NOTHING IF THEY DO NOT ADDRESS THIS WILL DEFEAT FIREFOX FOR … (read more)

Every time I change windows FIREFOX OPTION WINDOW OPENS WILL NOT CLOSE NO WAY TO CONTACT FIREFOX THEY WILL DO NOTHING IF THEY DO NOT ADDRESS THIS WILL DEFEAT FIREFOX FOR GOOD NO WAY TO TEX OR CALL FIREFOX

Asked by hankinsbob 1 year ago

Last reply by FredMcD 1 year ago