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  • Archived

Drag and drop not working even in safe mode !!!! How to solve this issue other than switching to a other browser

Version: 62.0.2 (64-bit) Drag and drop will not work in Firefox but works in all other browsers I have installed. Tried in safe mode but it still won't work. This is gett… (read more)

Version: 62.0.2 (64-bit)

Drag and drop will not work in Firefox but works in all other browsers I have installed. Tried in safe mode but it still won't work. This is getting ridiculous now as there are so many things that you can't now do in Firefox that it's becoming useless ... you HAVE to give users some room to set their own restrictions otherwise the paranoia will turn the browser into a worthless piece of junk

Asked by Odin The Terrible 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Stop firefox from opening for adds

For the last 2 weeks, firefox (62.0.2 (64-bit)) is constantly opening tabs with adds. I have completely wiped out and reinstalled firefox. I have run it without any exten… (read more)

For the last 2 weeks, firefox (62.0.2 (64-bit)) is constantly opening tabs with adds. I have completely wiped out and reinstalled firefox. I have run it without any extensions or add-ons except what is there by default when installing firefox. I am pretty certain it's malware. I tried everything described on this page: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware to no avail. I do not browse any dodgy sites that I'm aware of. I do not play games on my computer at all. I ran a lot of different malware cleaners but they either don't find anything or whatever they do find and remove is not making a difference. I have a sophos firewall antivirus and it is not detecting anything either. I started using firefox private window but it will just open a new regular firefox window to display the add. I have installed adblock plus but it does not help. I installed Block Site to at least block the pages when they open up. As I am typing all this, a new window with a blocked add has opened up 4 times. I love firefox and would like to continue using it but I can not work like this and am switching to chrome until a resolution to this issue can be found. Please help!

Asked by angiestropp 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Firefox is slowing down.

Firefox is slowing down after a while of being opened. For example: When writing it takes longer for the letters to show up, watching videos on youtube/netflix are laggy.… (read more)

Firefox is slowing down after a while of being opened. For example: When writing it takes longer for the letters to show up, watching videos on youtube/netflix are laggy. Every thing I do whether it's typing, loading a tab, clicking on something, the action take about 1 second until the browser responds and it's super slow..

Asked by nomeyal 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why is the keep me logged in box missing from my email sign in page. I have to re-sign in every few minutes.

When I log on to sign in for my email account there is no keep me signed in box next to the purple sign in box. So I am having to re-sign in every few minutes.

Asked by stuartfairs 1 year ago

Last reply by McCoy 1 year ago

  • Archived

FF does not load any page (including about:config or about:support)

OS: Windows Server 2008 R2 Enterprise with SP1 After the last updates (see list below) were installed , FF did not load any pages. This includes about:config, about:suppo… (read more)

OS: Windows Server 2008 R2 Enterprise with SP1

After the last updates (see list below) were installed , FF did not load any pages. This includes about:config, about:support, ... (about:preferences, about:addons is working only if called from the menu and not directly entered to the address bar)

I already tried reinstalling FF and also creating a new profile. Nothing helped.

When I close FF, the crash helper windows appears after a few seconds to minutes. Sometimes when running just one instance of FF a second FF-item in the task bar appears.

Please help - I need FF for certain applications, which work with neither IE nor Chrome.

Best regards & Thanks in advance!

Installed updates: 2018-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457918) 2018-09 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB4457145) 2018-09 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4457144) 2018-09 Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based systems (KB4457426) 2018-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB4343899) 2018-08 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4345679) 2018-09 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457914)

Asked by dakiaf 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Wellsfargo secondary page signs website off

I've been using Firefox for years and have never had issue with the Wellsfargo website until this week. Now when I click to go to secondary page of Wellsfargo website (Br… (read more)

I've been using Firefox for years and have never had issue with the Wellsfargo website until this week. Now when I click to go to secondary page of Wellsfargo website (Brokerage), the page comes up momentarily and then signs me off.

I am only able to access this secondary page if I use Microsoft Edge (yuck!) and then everything works fine. Please assist as Firefox IS MY BROWSER. Thanks!

Asked by Dan4TX 1 year ago

Last reply by cor-el 1 year ago

  • Archived

CTRL shortcuts doesn't work on Firefox on Mac os

Hi, I am using Firefox 62.0.2 (64-bit) on macOS High Sierra 10.13.6. I added into System settings -> Keyboard -> Shortcuts -> App Shortcuts this keys: COPY CTRL … (read more)

Hi, I am using Firefox 62.0.2 (64-bit) on macOS High Sierra 10.13.6. I added into System settings -> Keyboard -> Shortcuts -> App Shortcuts this keys: COPY CTRL + C CUT CTRL + X etc. I am also using a window keyboard. This shortcuts work on all apps. With my keyboard I am also able to use the "home", "end", "Page Up" and "Page Down" keys in all the apps.

All the apps except for firefox. In firefox none of this shortcuts and keys work. If I go to Firefox -> Edit I can see that the function copy etc are all associated with CTRL + C etc shortcuts. In addition if I do CTRL+C I can notice that the Edit menù entry get highlighted. What's the problem? I have also tried to restart my laptop but nothing happened

Asked by ReliableLion 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

inappropriate behaviour for addons in fullscreen mode

hi, I'd like to report a bug in mozilla. Im using multiple addons I noticed strange behavior: when i use firefox in full screen mode, i can not do right click on any addo… (read more)

hi, I'd like to report a bug in mozilla.

Im using multiple addons I noticed strange behavior: when i use firefox in full screen mode, i can not do right click on any addon in order to see menu of addon, instead i see pop up with Firefox menu pic 1 - https://imgur.com/i6iGDi6

at the same time if I'm not in Full screen mode, everything works fine (https://imgur.com/oUOuRBL - pic 2).

OS: MacOS Mozilla version (https://imgur.com/3ln7G3q - pic 3)

Asked by Kirk017 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Why is localized Firefox versions still hardcoded to Google.com?

Scenario: using the default Google search from the address bar sends the query to Google.com instead of the user's localized Google. This is a problem because the tools m… (read more)

Scenario: using the default Google search from the address bar sends the query to Google.com instead of the user's localized Google.

This is a problem because the tools menu on Google.com does not include the country selector which allows a user to display local only results. For anyone, which is pretty much anyone outside of the US, this is an extremely useful feature for using Google and filtering results.

Currently the only solution I have found to fix this problem is to edit the google.xml file inside omni.ja file by changing the following line:

<Url type="text/html" method="GET" template="https://www.google.com/search" rel="searchform">

to:

<Url type="text/html" method="GET" template="https://www.google.co.za/search" rel="searchform">

However, this solution is less than ideal because because I will have to re-apply the change every time Firefox replaces omni.ja when it updates to a newer version. I have tried using addons to fix this problem, but I had issues in that either suggestions didn't work or the results defaulted to local results only.

Every other browser under the sun correctly redirects search terms to the country specific Google, so it would be great if Mozilla could join the party and fix an issue that has been plaguing Firefox for as long as I can remember.

Asked by Xiphan 1 year ago

Last reply by McCoy 1 year ago

  • Archived

High CPU usage when playing HTML5 Videos on 2015 MacBook Pro

Hey, I wanted to switch from Chrome to Firefox but one thing still stops me to do so. Everytime I try to watch a video on Youtube, Netflix or basically anywhere else Fire… (read more)

Hey,

I wanted to switch from Chrome to Firefox but one thing still stops me to do so. Everytime I try to watch a video on Youtube, Netflix or basically anywhere else Firefox starts to consume a lot of the CPU and the fans of my MacBook are starting to spin like crazy. This is happening with a fresh installation of Firefox as well so it should not be the problem of a plugin.

My MacBook Pro is from early 2015 has an 2,7 GHz Intel Core i5 and 8 GB of RAM. Currently I am running macOS Mojave but that was also a problem on Sierra and High Sierra.

This is definitely a problem of Firefox as both Chrome and Safari have no problems with displaying videos. I was thinking that this could be a problem with hardware acceleration but turning it off or on doesn't have any effect at all. Unfortunately I don't know a way how to check if Firefox is using hardware acceleration or not.

I would appreciate any help so I can switch as soon as possible.

Asked by k15a 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Using custom text/hyperlink colors in Firefox makes all images on "Google Images" disappear, how do I stop this?

Whenever I try to use custom text colors and custom colors for hyperlinks in Firefox it breaks certain websites and makes them unable to display images. It even happens w… (read more)

Whenever I try to use custom text colors and custom colors for hyperlinks in Firefox it breaks certain websites and makes them unable to display images. It even happens with Google Images, the images all completely disappear leaving a blank white screen. This didn't use to happen, it started happening when I reinstalled Windows 10 with the fall creators pack update already included. When I had an older version of Windows 10 from before the fall creator update this problem never occurred.

Asked by rgp384 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gmail doesn't load properly in the current versions (62.0.2) of Firefox?

From the 58th version to the most recent version (62.0.2) of Firefox, I can't load gmail properly. Either there is logout button missing, or, in the newer version of Gmai… (read more)

From the 58th version to the most recent version (62.0.2) of Firefox, I can't load gmail properly. Either there is logout button missing, or, in the newer version of Gmail, almost all the button are missing. Please provide a solution.

FYI, I've cleared the cache, refreshed the firefox several times, reinstalled it, etc. etc. still the problem didn't solved.

Asked by tusan 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Error 500 when trying to login to addons.mozilla.org

When I try to login to addons.mozilla.org I reproducably land on an error message on two different computers using windows 10 as well as ubuntu. How can I fix this? {"det… (read more)

When I try to login to addons.mozilla.org I reproducably land on an error message on two different computers using windows 10 as well as ubuntu.

How can I fix this?

{"detail":"Internal Server Error"}


That's the header of the json-file I am redirected to:

Allow: GET, HEAD, OPTIONS Connection: keep-alive Content-Length: 34 Content-Security-Policy: script-src https://ssl.google-analytics.com/ga.js https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://addons.cdn.mozilla.net; style-src 'self' 'unsafe-inline' https://addons.cdn.mozilla.net; object-src 'none'; default-src 'self'; frame-src 'self' https://www.google.com/recaptcha/; img-src 'self' data: blob: https://ssl.google-analytics.com https://addons.cdn.mozilla.net https://static.addons.mozilla.net https://sentry.prod.mozaws.net; media-src https://videos.cdn.mozilla.net; child-src 'self' https://www.google.com/recaptcha/; connect-src 'self' https://sentry.prod.mozaws.net; font-src 'self' https://addons.cdn.mozilla.net; form-action 'self' https://developer.mozilla.org; base-uri 'self' https://addons.mozilla.org; report-uri /__cspreport__ Content-Type: application/json Date: Wed, 03 Oct 2018 13:23:48 GMT ETag: "bbd4deea1890a5557c134bbe54595034" Server: nginx X-AMO-Read-Only: false X-AMO-Request-ID: da91334e87ca457896aa43ff102be2c0 X-Frame-Options: DENY strict-transport-security: max-age=31536000 x-content-type-options: nosniff x-xss-protection: 1; mode=block

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: gzip, deflate, br Accept-Language: en-US,en;q=0.5 Connection: keep-alive DNT: 1 Host: addons.mozilla.org Referer: https://accounts.firefox.com/ Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

Asked by zeugganzheit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

this video file cannot be played on https://www.arte.tv/fr/

https://www.ardmediathek.de/tv/Krieg-der-Tr%C3%A4ume/XL-Vorschau-auf-Krieg-der-Tr%C3%A4ume/Das-Erste/Video?bcastId=55941212&documentId=55941264 When I try to see the … (read more)

https://www.ardmediathek.de/tv/Krieg-der-Tr%C3%A4ume/XL-Vorschau-auf-Krieg-der-Tr%C3%A4ume/Das-Erste/Video?bcastId=55941212&documentId=55941264

When I try to see the video on this site, I get a message saying that something went wrong. On the same page, a dialogue window is available to choose quality for external player: automatic, high, very high. I can choose high or very high and then i can see the video.

For the arte.tv/fr website there is no such a choice available and so I cannot see the video, message is: video file cannot be played.

For youtube videos FF is ok. I would be very gratefulif you could help me as I tried a lot but to resolve the poblem , without success!

Asked by julie31 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

When I use "Email link", my default email opens but no link appears in it

Windows 7, Firefox 60.0.2, Yahoo email. For the last few days, clicking on "Email link" while on a web page does result in a blank email opening in my Yahoo email prog… (read more)

Windows 7, Firefox 60.0.2, Yahoo email. For the last few days, clicking on "Email link" while on a web page does result in a blank email opening in my Yahoo email program, but now there is no web page link in the body of the email.

Asked by Rorvig 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Why won't my taskbar show when I maximize firefox? Works fine in every other application.

Pretty much the title. When I maximize firefox, the taskbar (which I autohide) won't show up when I mouse at the bottom of the screen. In chrome or outlook or excel it wi… (read more)

Pretty much the title. When I maximize firefox, the taskbar (which I autohide) won't show up when I mouse at the bottom of the screen. In chrome or outlook or excel it will show fine. If I cannot fix this easily I'll just switch to opera or chrome.

Asked by philbegas 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Can't change youtube playback speed

Hi. I can't seem to change the playback speed for YouTube videos on my Firefox Browser for Linux. They always play at normal speed whether I change it to 2x or 0.25x. I'v… (read more)

Hi. I can't seem to change the playback speed for YouTube videos on my Firefox Browser for Linux. They always play at normal speed whether I change it to 2x or 0.25x. I've tried it on Opera and works fine there. Can you help me out? I'm using Ubuntu 18.04 LTS currently.

Asked by abhiroop 1 year ago

Last reply by McCoy 1 year ago

  • Archived

How do I remove this extremely annoying 'Save to your phone' button when trying to tag pages saved to Pocket?

In the attached image, there is a tag hidden behind this button. It's extremely annoying, because I often accidentally click it when trying to get the tag sitting behind … (read more)

In the attached image, there is a tag hidden behind this button. It's extremely annoying, because I often accidentally click it when trying to get the tag sitting behind it. Why FF would place this button in front of our tags is....well, stupid. Why hasn't it been fixed? I find it hard to believe I'm the very first person to complain about it. I mean, get rid of the frigging button if it's rendering a feature virtually useless. Clicking on the button doesn't help, because it only opens a pop-up where FF is asking me to download the app my phone (which I have no intention of doing). The reason I started using Pocket is because it allows me to categorize, or tag, pages when saving them. This issue only happens with Firefox, which seems to be more trouble than it's worth these days. I still haven't received an answer for the recent slowness I'm experiencing after the last Flash update, but that's another subject.

Does anyone know how I can get rid of this annoying button? If not, I'll have to begin the process of moving everything over to Chrome, as I like to keep everything in one place. I don't enjoy switching back and forth between browsers, and plan to continue using Pocket.

Asked by GrowingReallyAnnoyedWithFF 1 year ago

Last reply by McCoy 1 year ago