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  • Archived

I am having a problem with Gmail and its interface.

Hello, I am having a problem with Gmail and its interface. I am not able to click on any buttons and icons in Gmail because I dont see them or they are unclickable. I am … (read more)

Hello,

I am having a problem with Gmail and its interface.

I am not able to click on any buttons and icons in Gmail because I dont see them or they are unclickable.

I am using Firefox, the latest version. I was trying to log in in Chrome and Explorer and I didnt have any problem wiht Gmail. I have tried to reinstall Firefox, twice and also deleted cache and cookies. It didnt work.

I have tried also look to other similiar topics: https://support.mozilla.org/en-US/questions/1253059 and none of that helped.

Asked by Denis 10 months ago

Last reply by McCoy 10 months ago

  • Archived

I keep getting the error msg that Firefox failed to load everything, and then it doesn't let me reply...says go to basic

When I try to reply to an email, nothing happens-it says loading in the reply box but doesn't load. The error says to reload the page or go to the basic setup. I tried r… (read more)

When I try to reply to an email, nothing happens-it says loading in the reply box but doesn't load. The error says to reload the page or go to the basic setup. I tried reloading the page and also restarting my computer. Neither one worked. Hope someone knows what's causing this and how to fix it. thanks, Art

Asked by Rezmo 4 years ago

Last reply by cor-el 4 years ago

  • Archived

mail not loading in & I want to get rid of Classic format

Saw Classic choice on my email page and clicked on it to check it out. Didn't want it but cannot find a way to restore previous layout. Then I noticed my email is not loa… (read more)

Saw Classic choice on my email page and clicked on it to check it out. Didn't want it but cannot find a way to restore previous layout. Then I noticed my email is not loading in anymore. Help!

Asked by Frantastical 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

I use hughes.net email and I cannot compose an emial in html only in text.

I can do everything in my email account but compose an email in html. I've talked with Hughes.net and they directed me to you. I have uninstalled mozilla and re installe… (read more)

I can do everything in my email account but compose an email in html. I've talked with Hughes.net and they directed me to you. I have uninstalled mozilla and re installed it, cleared cookies and cache nothing seems to fix the problem. It works with Google Chrome but I don't really like Chrome. I prefer Firefox Mozilla. Please don't force me to use Chrome!!!!!! Help!!!!!!!!!!!!!

Asked by gmbooth29 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account.

I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account, i can access it via other web browsers. Can anyone offer… (read more)

I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account, i can access it via other web browsers. Can anyone offer any help as to what the problem might be?

Asked by kathr 1 year ago

Last reply by jscher2000 1 year ago

Know if someone read your email Gmail

Hello, need help. Is there any add-on what works and can see if the recipient opens Gmail email. Only what is works was https://mailtrack.io/en/ but they didn't support … (read more)

Hello, need help. Is there any add-on what works and can see if the recipient opens Gmail email. Only what is works was https://mailtrack.io/en/ but they didn't support Firefox any more Thank you

Asked by komir 4 months ago

Last reply by McCoy 4 months ago

  • Archived

FIREFOX crashes when trying to attach files to email

When using Mozilla Firefox for Gmail (and Startmail), when clicking on file icon to ADD a file to the email, it brings up file window, but then freezes, crashes. Ironica… (read more)

When using Mozilla Firefox for Gmail (and Startmail), when clicking on file icon to ADD a file to the email, it brings up file window, but then freezes, crashes. Ironically enough it works with yahoo.

It used to work fine if I just dragged the file into the email, but now that isn't working either. Never fully loads the file. So then the spinning wheel of death comes, then I have to quit firefox and then crash report comes every time and asks for me to restore the tabs if i want. It's a major pain.

I tried with IE and it works just fine, so it's definitely Firefox.

I have the latest version of Firefox for MAC

Software OS X 10.9.5 (13F1603) Processor 1.3 GHz Intel Core i5 Memory 4 GB 1600 MHz DDR3 Intel HD Graphics 5000 1536 MB

Asked by siemprelibera 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I need the "send email link" option in Firefox to open "AOL Webmail" instead of Gmail or Yahoo

There used to be a Firefox helper program called "mailto webmail" that did this, but it does not work with Firefox Quantum. Then, for a while, a similar feature was built… (read more)

There used to be a Firefox helper program called "mailto webmail" that did this, but it does not work with Firefox Quantum. Then, for a while, a similar feature was built into Firefox, allowing the easy selection of "AOL Mail" or "AIM" as one of the choices to get to this result. Now, the only webmail link choices that I see listed in Firefox are to Gmail and Yahoo. There is a box to type in others, but I have no idea what to specify to get the AOL "compose/send email page" to be used by Firefox (current version) instead of Gmail or Yahoo. Also, the AOL page that opens should be the "Compose/Send email" page and not the email inbox page! Thank you.

Asked by Steven22 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Why can't I open the draft?

I can see that the email I drafted is in "Drafts" - but cannot open the draft to work on it. What pops up is "compose" new message . This is after I followed instru… (read more)

I can see that the email I drafted is in "Drafts" - but cannot open the draft to work on it. What pops up is "compose" new message . This is after I followed instructions to "fix slowness". Infuriating, I need it now, and I don't see any "help" to fix it.

Asked by veryannoyed 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Cannot click on settings or account info etc-- in yahoo mail

Hi. I upgraded to the latest firefox recently. Now I cannot click on the settings or account info etc I usually hold the mouse on the gear icon and it drops the options a… (read more)

Hi. I upgraded to the latest firefox recently. Now I cannot click on the settings or account info etc

I usually hold the mouse on the gear icon and it drops the options and you place pointer on the "settings" and it supposed to change to the "mouse hand" to be able to click

Please Help

Asked by newusermozila 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

The latest update for firefox is killing my email. Why? I can recieve emails and send blank emails with attachments. I can not reply to any emails. No text box

Using hughesnet.net for email. When I install latest update for firefox it kills my ability to REPLY to any email as the text box will not open. I can receive emails. I c… (read more)

Using hughesnet.net for email. When I install latest update for firefox it kills my ability to REPLY to any email as the text box will not open. I can receive emails. I can send an attachment to a blank email. I can not type anything into the reply text box. Please fix it.

Asked by Robert 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Suddenly cannot send email through Zimbra using Firefox--Google Chrome works fine. This started on 5/22

I use Zimbra to access my email. It has always worked fine in Firefox, but suddenly on 5/22, and to the present, I can receive email but can't send or forward. It works f… (read more)

I use Zimbra to access my email. It has always worked fine in Firefox, but suddenly on 5/22, and to the present, I can receive email but can't send or forward. It works fine with Google Chrome. I would like to keep using Firefox. Any suggestions?

Asked by spekkyboy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When clicking onto a mailto link in Firefox, it doesn't open Thunderbird although it is the default mail client

My OS is Win7 ultimate 64-bit. I have both Mozilla 40.0.3 and Thunderbird 38.2.0 as default browser and mail client, resp., and set Thunderbird to handle all protocols it… (read more)

My OS is Win7 ultimate 64-bit. I have both Mozilla 40.0.3 and Thunderbird 38.2.0 as default browser and mail client, resp., and set Thunderbird to handle all protocols it can manage through windows control panel. Nonetheless, when I click in Firefox onto a mailto: link nothing happens. Any idea of what could be wrong? Thanks Dario

Asked by DarioNarducci 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I can access inbox folder only in Outlook. All other folders keep loading.

About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. … (read more)

About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. On occasion, I am able to get in to one or more sub-folders randomly. I uninstalled/reinstalled Firefox, cleared cookies and cache, gone through folders and deleted as much as I could (on another browser, that will let me access those folders). Since I can access these folders via another browser, it appears to be a Firefox issue. Any help is appreciated.

Asked by Mozillaissues 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Why do I have to login twice for my gmail?

After the last Firefox update I now have the login page for my Gmail account pop up twice. I login on the first page and instead of going to my Gmail it goes back to the … (read more)

After the last Firefox update I now have the login page for my Gmail account pop up twice. I login on the first page and instead of going to my Gmail it goes back to the Gmail login page. It never used to do that so why all of the sudden does it do that now? It's extremely annoying! This only happens on my desktop PC. It's fine on my iPad and iPhone. Any suggestions on how to fix this? Thanks.

Asked by BCCJULI 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Why can't I access yahoo mail through Firefox?

After months, maybe even years of seeing banners on Firefox saying things like PROTECT NET NEUTRALITY, Firefox now seems to be exploiting the end of Net Neutrality by thr… (read more)

After months, maybe even years of seeing banners on Firefox saying things like PROTECT NET NEUTRALITY, Firefox now seems to be exploiting the end of Net Neutrality by throttling Yahoo. The last Firefox update did not even include Yahoo and a possible browser. I had to go through a bunch of mumbo jumbo I found on another website to find out how to add Yahoo as a browser in Firefox. Here's the news: I have had Yahoo Mail for 15 years. Now I can't access it. I can't even confirm my registration to this forum BECAUSE I CAN'T ACCESS MY EMAIL ACCOUNT. Naturally, this pisses me off. Fix it.

Asked by Frustratedpoopiebutt 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

The RETR command did not succeed. Error retrieving a message. Mail server pop3.telkomsa.net responded: No such blob: mailbox=56789, item=416660, change=218280

Whenever I open my mail acc I get this message :The RETR command did not succeed. Error retrieving a message. Mail server pop3.telkomsa.net responded: No such blob: mailb… (read more)

Whenever I open my mail acc I get this message :The RETR command did not succeed. Error retrieving a message. Mail server pop3.telkomsa.net responded: No such blob: mailbox=56789, item=416660, change=218280

Asked by aryanto1 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Cannot attach a file in Yahoo mail using Firefox, but can in Chrome. How can I fix this?

Since last week I cannot attach a file in Yahoo mail using Firefox, but I still can in Chrome. Everything in Firefox is up to date. It's annoying have to switch browsers… (read more)

Since last week I cannot attach a file in Yahoo mail using Firefox, but I still can in Chrome. Everything in Firefox is up to date. It's annoying have to switch browsers every time I need to send a file. How can I fix this?

Asked by LAURACOLEROWE 4 years ago

Last reply by FredMcD 4 years ago