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Can't login to bank account

Until yesterday I was always able to login to my US Bank account. I have the very latest upgrade installed. Customer Service at the bank had me try logging in with Micr… (read more)

Until yesterday I was always able to login to my US Bank account. I have the very latest upgrade installed. Customer Service at the bank had me try logging in with Microsoft Edge and it worked fine. It appears the problem is with Firefox. Any ideas? All help greatly appreciated.

Asked by melissa14 1 minute ago

Bookmark toolbar for only the new tab not other sites.

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for… (read more)

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for every site, is there a way that will make it appear only on the new tab but not on other sites? thanks.

Asked by ByTheStars 9 minutes ago

SAVE OPENED TABS THEN CLOSE AND REOPEN LATER

Okay, say I have 5 tabs open and they are all regarding, just say for an example, "Cows." And I need to lookup something else, just say for example, "Chickens." But dont … (read more)

Okay, say I have 5 tabs open and they are all regarding, just say for an example, "Cows." And I need to lookup something else, just say for example, "Chickens." But dont want to open a new window. Is there a way to put (GROUP) all of my open tabs regarding Cows into ONE seperate tab by itself so I can open another GROUP of tabs regarding Chickens? And so on?

Asked by Erin & Symba girl 1 hour ago

Last reply by cor-el 10 minutes ago

Picture's download failed

Hello Frequently some files fail to download and in these case I must use another browser to downoad the file, and then it works , Opera, Chrome, Brave ... no problem the… (read more)

Hello

Frequently some files fail to download and in these case I must use another browser to downoad the file, and then it works , Opera, Chrome, Brave ... no problem then I experienced this with jpg and with mp4 files

It's Firefox on Linux

I found a close topic with this dated 2019 https://support.mozilla.org/en-US/questions/1269749

Asked by lu.menard 1 hour ago

Last reply by lu.menard 14 minutes ago

Can't restore TABS from backup file

Before shutting down Firefox I deleted history/cache/passwords etc from the past day I do this all the time but since I had restore previous tabs selected they always ge… (read more)

Before shutting down Firefox I deleted history/cache/passwords etc from the past day

I do this all the time but since I had restore previous tabs selected they always get restored when I start up again

However this time they weren't restored when I restarted

Without closing Firefox I navigated to the sessionstore-backups folder to see what was there but the files were only 2KB - much too small for the number of tabs.

So I installed ShadowExplorer & Shadowcopyview to see if I could recover older versions I was able to locate jsonlz4 files from a few days ago that were around 11000KB in size so I assumed they would have most of my tabs

However when trying to use the files nothing happens - I tried 2 different steps that I read here had worked for others

1 - Renaming previous.jsonlz4 to sessionstore.jsonlz4 , moving to the profile folder (deleting the old one first) and restarting FF

2 - Deleting sessionstore.jsonlz4 and copying the recovered previous.jsonlz4 / recovery.baklz4 /recovery.jsonlz4 / upgrade.jsonlz4-20201014125134 files to the sessionstore-backups folder and restarting FF

I also repeated the steps after creating a separate profile

None of these worked so I tried examining the jsonlz4 files using https://www.jeffersonscher.com/res/scrounger.html but I got an error message 'Session history file contents could not be read?'

Now I've previously used recovered Jsonlz4 files to restore tabs with no issues but this time they won't work

I read here https://support.mozilla.org/bm/questions/1189759 that updates may cause compatibility issues and the upgrade.jsonlz4-20201014125134 file indicates they was a recent update

The recovered file sizes indicate they contain data so I want to know how I can recover it - if not through FF then through some other software

Asked by darkwolf573 3 days ago

Last reply by darkwolf573 25 minutes ago

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 2 days ago

Last reply by leon.aicsourcing 39 minutes ago

I am setting colors as you prescribe but ugly bluish color steel show up.Please help.xxxxxx@xxxxx.xxx

bold text Firefox 82.02. I am setting colors as you prescribe, but ugly bluish color steel show up. xxxxxx@xxxxx.xxx Precisely - colors do not change. xxxxxx@xxxxx.xxx If… (read more)

bold text Firefox 82.02. I am setting colors as you prescribe, but ugly bluish color steel show up. xxxxxx@xxxxx.xxx Precisely - colors do not change. xxxxxx@xxxxx.xxx

If you solve this problem with Firefox /setup colors similar to IE / you will be TOP BROWSER!!!

(email address removed by moderator; please do not post personal information on a public website)

Asked by vitren 34 minutes ago

Last reply by Václav Trpišovský 26 minutes ago

  • Solved

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is… (read more)

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Asked by krich377 1 month ago

Answered by jscher2000 1 month ago

Can I trust an update?

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involve… (read more)

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involved a file which did not exist on my system and the whole was not comprehensible.

I did ask for help but got nothing

Somehow, the next day my system had gone back to the earlier setup. Now Firefox wants me to update AGAIN!

Given my experience how can I trust Firefox not to destroy my data?

Asked by db 53 minutes ago

Last reply by jscher2000 42 minutes ago

I have "BLOCK POPUPS" checked but still get some pop ups

I get a POPUP that says: WANT TO REMOVE ADS? NO THANKS ALLOW But choosing either, does nothing except opens a new window to a porn page. Any "correct answer". Get ri… (read more)

I get a POPUP that says: WANT TO REMOVE ADS? NO THANKS ALLOW

But choosing either, does nothing except opens a new window to a porn page.

Any "correct answer". Get rid of and STOP the popup?

Asked by jagman55 43 minutes ago

Firefox older version (81) download?

Can I download an older version of firefox for Windows. This new 82.0 runs TERRIBLE on my computer. I have uninstalled it many times and reinstalled it and restarted it a… (read more)

Can I download an older version of firefox for Windows. This new 82.0 runs TERRIBLE on my computer. I have uninstalled it many times and reinstalled it and restarted it and it is not good.

Asked by johnandannetted 46 minutes ago

download speed

whenever i try to download something from firefox the speed is always around 50kb/s which is very slow considering my connection is 50mbps and when i download from game p… (read more)

whenever i try to download something from firefox the speed is always around 50kb/s which is very slow considering my connection is 50mbps and when i download from game platforms or elsewhere the speeds are at least 4mb/s. I have seen people say that it may be due to site slow uploading servers but this can not happen to all cites.

Asked by dimostse2 1 hour ago

Delete Old Support Account

Since the upgrade, I am unable to access my old support account with username, zaji. How do I delete that account so I can use my old username for the new forced upgrade … (read more)

Since the upgrade, I am unable to access my old support account with username, zaji.

How do I delete that account so I can use my old username for the new forced upgrade in the new support system?

Asked by zaji 1 hour ago

  • Solved

Google "settings," "tools," etc. no longer work

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news.… (read more)

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news. Thus, for example, if I'm trying to find an image that is on a CC license, that's impossible, or if I'm trying to find a how-to piece that's less than five years old, that's also impossible.

Also, when I do search for images, only the first few images are clear. The rest are simple blocks of color.

I don't have the problem with duckduckgo.

I'm running the latest version of firefox on a mac.

Am I doing something stupid? Which is all too likely, I'm afraid :-)

many thanks in advance.

Asked by mtucker57 1 day ago

Answered by jscher2000 1 day ago

Autofill

Hi, I noticed today that when I go to autofill registrations my browser there are other names suggested. This is a work computer so it is locked when I step away, turned… (read more)

Hi, I noticed today that when I go to autofill registrations my browser there are other names suggested. This is a work computer so it is locked when I step away, turned off and locked in my office at night. The names that pop up in the autofill are the staff of my Managed Services Provider. How is it possible that their info is in my autofill? I'd be grateful for any insight. Thanks.

Asked by autumn43 2 hours ago

Last reply by autumn43 1 hour ago

In browser adress bar when I copy web adress in Japanese and copy it remains in Japanes but not anymore

I have recently noticed when I copied web address which was in Japanese after copying on a note pad or even in the MS outlook email it turned like this %E3%82%B9%E3%. Bef… (read more)

I have recently noticed when I copied web address which was in Japanese after copying on a note pad or even in the MS outlook email it turned like this %E3%82%B9%E3%. Before it was copied in the same language such as English or Japanese. When I look at the address in the browser it is in Japanese but if I copy and paste it turn in to %E3%82%B9%E3%. What could be the cause? Is it normal. Any guidance/help will be much appreciated.

Thank you in advance.

Asked by Ari94 1 day ago

Last reply by cor-el 1 hour ago

What happened to the Download Icon Arrow for the FF Toolbar?

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon … (read more)

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon used to be. I can click on that space and the downloads will show, but the icon is not there. If I go to Customize to drag it to the toolbar, the Download Arrow is not there either.

Asked by kathyjoe5 3 hours ago

Last reply by cor-el 1 hour ago