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bookmarks disappeared

After restarting my computer, I got a new FF web page and ALL my bookmarks as well as history have been deleted. How do I get them ALL back? I have tried every solution o… (read more)

After restarting my computer, I got a new FF web page and ALL my bookmarks as well as history have been deleted.

How do I get them ALL back?

I have tried every solution on the Mozilla Help section - I cant do a Restore I have a very old version of backups - 2016

The online help system is going around and around in circles not giving any solutions. 4 hours of trying to sort this out is ridculous.

I really do not want to have to move to Chrome, I far prefer Mozilla, but I can not afford to loose more time sorting this problem out. If not resolved here, I will reluctantly have to restart all my bookmarks in Chrome.

I need all my bookmarks - some are work related.

Please Help

Asked by bulldwang 1 year ago

Answered by FredMcD 1 year ago

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Where did my bookmark folders go with new update?

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my rece… (read more)

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my recently bookmarked ones.

Where did they go?

Asked by lonegreywolf20 2 years ago

Answered by cor-el 2 years ago

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I can't add new bookmarks.

I recently reinstalled Mozilla and I can't drag and drop new bookmarks, nor can I import my old bookmarks from an HTML file. If I drag and drop a tab to the bookmarks are… (read more)

I recently reinstalled Mozilla and I can't drag and drop new bookmarks, nor can I import my old bookmarks from an HTML file. If I drag and drop a tab to the bookmarks area, it just opens a new browser window.

I have no add-ons installed, I only use AdBlocker, have been for years. I've restarted in safe mode, same thing.

When I click import from HTML in the Library, they appear in the lefthand column in a folder called Bookmarks toolbar. I just can't drag them to the browser toolbar, where they used to be.

Asked by cutkiller 2 years ago

Answered by cutkiller 2 years ago

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How to get settings back? Suddenly EVERYTHING (bookmarks, passwords, addons,..) is gone!

Hi everyone, Recently I was cleaning some malware/viruses/spyware/worms and all other nasty files located on hard drive of computer. Actually I still have them but this i… (read more)

Hi everyone,

Recently I was cleaning some malware/viruses/spyware/worms and all other nasty files located on hard drive of computer. Actually I still have them but this is NOT the purpose of my message. The problem is that I lost everything in Firefox. All my bookmarks that I cannot live without are gone. ALL. Each and every bookmark is gone. Saved passwords are gone. Addons are gone. Online banking certificate is gone. Also when I click CTRL T to add new tab in same window I get extremely annoying squares (3 lines and each line with 5 squares) which are graphically showing websites I have visited. Please if someone could help me to get everything back, particularly bookmarks are extremely important.

I tried to do three possible tasks but neither of them worked.

TASK ONE:

Usage of about:<wbr>profiles command in address bar but it is reporting error message saying The address isn't valid.

TASK TWO (consisting of multiple steps):

step 1: finding old firefox profiles I could manage to find. I hope they are NOT all otherwise I am in huge trouble. Hopefully something was overlooked and you will see why in upcoming steps.

step 2: clicking Open menu icon on the left hand side of firefox consisting of three horizontal lines and click Open Help Menu icon and then click Troubleshooting Information

step 3: clicking about:profiles in section Application Basics. Here I then added every single profile I am aware of via button Create A New Profile

step 4: for each of profile I got listed, I clicked on Launch profile in new browser and my bookmarks, together with other settings (online banking certificate, saved passwords, addons,...) were NOT ( !!! ) there. In neither of profile. I pray that I overlooked some saved profile...

TASK THREE:

Bookmarks menu\Show All Bookmarks\Import And Backup\Restore. However, In this submenu Restore there is nothing to be restored.

Someone please help me as I really need to get, particularly but not only bookmarks, back.

Waiting extremely anxiously for your reply...

Thank you in advance a billion times!

Asked by SadPerson0 2 years ago

Answered by FredMcD 2 years ago

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Bookmarks are not working

I have Firefox 44.0.2 but this problem has been going on even on previous versions. If I click on the star it goes through the motions of placing a bookmark. I even see t… (read more)

I have Firefox 44.0.2 but this problem has been going on even on previous versions. If I click on the star it goes through the motions of placing a bookmark. I even see this animation of a star moving to the list of bookmarks. But when I go into the bookmarks they are not listed. I have tried right clicking on the page and clicking the star and I have tried it form the tool bar. Neither works. I have also renamed the places.sqlite to places.sqlite.old and that doesn't seem to do a thing.

Asked by twnorman 4 years ago

Answered by twnorman 4 years ago

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Bookmarks painfully slow after 48.0.2 Firefox update

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for ex… (read more)

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for example, FF has to think for 2-5 seconds before I can enter tags. After saving the bookmark it freezes for another 1-3 seconds before I can do anything else. This is an awful downgrade.

There were absolutely no other changes to my setup except for the update. I didn't change any preference, install an addon, or the like. In any case, I performed a safe mode test and this makes the pauses even worse.

What else can I try? Your FF knowledge would be greatly appreciated.

Asked by jasu 3 years ago

Answered by John99 3 years ago

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Firefox crashes

On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th,… (read more)

On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th, so that I wouldn't have to randomly search through the massive category of "older than 6 months" eventually Firefox refused to continue loading pages or even access older pages on my tabhistory. I restarted my computer & allowed an update to Firefox to activate, however when I reactivated Firefox it took a lot longer to load than normal, only for it to show a crash message after about 1 minute each time I tried to start it, safe mode & restarting my PC made no difference.

    Eventually I had the insane idea to copy all of my firefox information onto a flashdrive then completely refresh it on my main computer, however even then there was no difference. In frustration I decided to start using the vastly inferior browser known as internet explorer, I looked into Mozilla support using it. I got this computer in late July 2013, & was extremely careful with it, there were no virus threats or anything on this computer & I'm still using Windows 8.
    This is my most recent crash Crash ID: bp-c995142e-114e-4ae4-a013-4dd1a2161003
    This is probably the oldest Firefox restart crash in the chain Crash ID: bp-f9bd6bcf-f99b-4276-9ac3-e790f2161001

Hopefully this information helps some.

Asked by WaterKirby1994 3 years ago

Answered by FredMcD 3 years ago

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Bookmark Backup No Longer Produces .json File!?!?

When I invoke Bookmarks/Show All Bookmarks/Import and Backup/backup... in Firefox 60.0.1, nothing seems to happen. I cannot find any file named bookmarks-yyyy-mm-dd.json… (read more)

When I invoke Bookmarks/Show All Bookmarks/Import and Backup/backup... in Firefox 60.0.1, nothing seems to happen. I cannot find any file named bookmarks-yyyy-mm-dd.json (I didn't change the default file name but of course I had to select a directory) anywhere on my computer. Am I doing something stupid?

Last time I did this was 2017-12-20 -- no problems backing up and restoring bookmarks then -- but that was with an older version of Firefox (obviously). FYI I'm running the 64bit version on a 64bit Windows 7 SP1 system. -- jclarkw

Asked by jclarkw 1 year ago

Answered by jscher2000 1 year ago

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I lost the bookmark star button from next to the address bar.

There is right now literally no obvious way to bookmark a page. This is a serious flaw in the browser. The Forum instructions say to restore it from "Customize." But it'… (read more)

There is right now literally no obvious way to bookmark a page. This is a serious flaw in the browser.

The Forum instructions say to restore it from "Customize." But it's not there, just the bookmark menu button, which does not allow you to bookmark a page. It then says restore defaults. That doesn't restore the star either. Does anyone know how to get it back once it's gone? It should not be so difficult that I can't figure it out.

Asked by Zorro2013 2 years ago

Answered by Zorro2013 2 years ago

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Old Bookmarks are not compatible with Firefox version 20+

Background Information: I use the old client version 3.6 as there's an old utility addon that the author stopped updating and will not work with the newer revisions. Desp… (read more)

Background Information: I use the old client version 3.6 as there's an old utility addon that the author stopped updating and will not work with the newer revisions. Despite disabling the update feature both in about:config and in preferences, the browser still eventually updates (Originally I was using 3.4, and would prefer to use that, but no matter how much I try I can no longer roll it back from 3.6 to 3.4 even if I reinstall using a 3.4 installer). As a result I've had a habit of keeping a copy of my firefox directory in case it updates itself again without asking, which it has. This might help you guys out in answering the countless people who have lost their bookmarks due to the upgrades released this year, and will hopefully someone to investigate and release a patch/utility to fix the issue.

Issue: I have verified that the newest clients from at least version 20 and onwards, are not compatible with the older bookmark JSON files. People who have been upgraded to the latest revision not only lose their bookmarks, but CANNOT restore them either, as Firefox will only return the error message: "Unable to Process the Backup File".

I have confirmed that the files themselves are perfectly intact with no sign of corruption, and are as intended. They restore ok to older browser revisions (In my case specifically 3.6), but will not restore to the newer client revisions. This is not a fault with the bookmark backups, but with the newer clients (I'm guessing they changed the way they store the information in the JSONs at some point. I note in the code for the JSONs that GUID was never used in the older revisions, but it is in the newer revisions. Perhaps this is causing an incompatibility issue? You just need to adjust the client so that it looks for the GUID and if none can be found to ignore it rather than decide the file is corrupt.

Old JSON Code snippet: {"title":"","id":1,"dateAdded":1306666129870000,"lastModified":1306670152435000,"type":"text/x-moz-place-container","root":"placesRoot","children":[{"title":"Bookmarks Menu","id":2,"parent":1,"dateAdded":1306666129870000,"lastModified":1381254048121000,"type":"text/x-moz-place-container","root":"bookmarksMenuFolder","children":[{"title":"Recently Bookmarked","id":6,"parent":2,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"mimeType":null,"type":3,"value":"RecentlyBookmarked"}],"type":"text/x-moz-place","uri":"place:folder=BOOKMARKS_MENU&folder=UNFILED_BOOKMARKS&folder=TOOLBAR&sort=12&excludeQueries=1&excludeItemIfParentHasAnnotation=livemark%2FfeedURI&maxResults=10&queryType=1"},{"index":1,"title":"Recent Tags","id":7,"parent":2,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"mimeType":null,"type":3,"value":"RecentTags"}],"type":"text/x-moz-place","uri":"place:sort=14&type=6&maxResults=10&queryType=1"},{"index":2,"title":"","id":8,"parent":2,"dateAdded":1294868015246000,"lastModified":1294868015246000,"type":"text/x-moz-place-separator"}

New JSON Code Snippet: {"title":"","guid":"5rkFafJ6AnRZ","id":1,"index":0,"dateAdded":1396387525168000,"lastModified":1396387525168000,"type":"text/x-moz-place-container","root":"placesRoot","children":[{"title":"Bookmarks Menu","guid":"m7vLM41-lzQi","id":2,"index":0,"parent":1,"dateAdded":1396387525168000,"lastModified":1396387526173000,"type":"text/x-moz-place-container","root":"bookmarksMenuFolder","children":[{"title":"Recently Bookmarked","guid":"BEffyw6xva93","id":13,"index":0,"parent":2,"dateAdded":1396387526172000,"lastModified":1396387526172000,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"value":"RecentlyBookmarked"}],"type":"text/x-moz-place","uri":"place:folder=BOOKMARKS_MENU&folder=UNFILED_BOOKMARKS&folder=TOOLBAR&queryType=1&sort=12&maxResults=10&excludeQueries=1"},{"title":"Recent Tags","guid":"WmnlbVv38Bjv","id":14,"index":1,"parent":2,"dateAdded":1396387526172000,"lastModified":1396387526172000,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"value":"RecentTags"}],"type":"text/x-moz-place","uri":"place:type=6&sort=14&maxResults=10"}

Solution? Well in my case I had a backup copy of the old revision directory. To restore I opened the copy, and exported the bookmarks as an HTML, which I restored in the newer client. If you do not have a copy of the old client, the best thing would be to try and reinstall an older revision of the client and either make a copy of the program folder and use another copy of that so you can use both the new and old clients and not worry about the loss of an older revision since you'll always have 2 copies of the old client (One you're using, one you use to restore if it upgrades). Or you export the bookmarks as an HTML, then upgrade the client to the newest and import the HTML instead of the JSON files.

Please investigate and create an easier solution to a silly incompatibility issue. ^_^

Asked by contrasia 5 years ago

Answered by guigs 5 years ago

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Lost my bookmarks toolbar

Hello, I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening ne… (read more)

Hello,

I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening new browserwindows. Alas, I closed my main Firefox window with lots of tabs open and forgot about one of the newly opened windows with none of my tabs. Closed that one, lost all tabs for that session.

Wasn't too worried but today I realize that my bookmarks toolbar is missing also. Guess something went wrong closing but can't figure out how to get it back. Tried various solutions presented here : safe mode, renaming places.sqlite, checking I actually got 'display bookmarks-toolbar' marked, etc... nothing worked so far.

If I start Firefox after a complete exit it actually show the bookmarks toolbar for just a second and then it's gone. If I check my Bookmarks and do a 'Show All' I can find all the bookmarks in there, even a seperate section for the Bookmarks Toolbar. If I check the latest backup of my Bookmarks it is a nearly empy file. Also had to turn Sync of 'cause I would get an empty Bookmarks Toolbar after a sync.

Any suggestions would be appreciated. Tnx!

Asked by BorkBork 1 year ago

Answered by jscher2000 1 year ago

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How to move retrieved bookmarks file back into proper HD library for MAC

As you can see in my screenshot of my desktop. I have a folder of my retrieved firefox bookmarks I want to get this folder off of the desktop and drag it back into it's … (read more)

As you can see in my screenshot of my desktop. I have a folder of my retrieved firefox bookmarks

I want to get this folder off of the desktop and drag it back into it's proper living space within the indexed folders in my hard drive icon.

What is the file path directions (from folder to folder) I need to into to drag and drop this retrieved folder back to where it should be??

Will doing this make me lose my bookmarks? As I browse with this retrieved folder on my desktop, all my favorite and bookmarks are in place as they should be in firefox.... Will I need to rename this folder or something in order to make sure once it is moved back to it's proper place that is will be talking properly to firefox now in it's new/permanent and proper location?


My OS is el Capitan 10.11.6

Asked by rdmartin2015 3 years ago

Answered by rdmartin2015 3 years ago

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BOOKMARKS GONE!

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores.… (read more)

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores. How do I get them back? Does Firefox support offer screen sharing support?

Asked by granturinos 2 years ago

Answered by jscher2000 2 years ago

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When I export my bookmarks the bookmarks.html doesn't save

The Export instructions are simple enough, but after I click "Save", the bookmarks.html file is not on my desktop as specified. What am I doing wrong, if anything? … (read more)

The Export instructions are simple enough, but after I click "Save", the bookmarks.html file is not on my desktop as specified. What am I doing wrong, if anything?

Asked by dancerx 1 year ago

Answered by dancerx 1 year ago

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I made a couple bookmark for link to a direct pdf file. So the bookmarked sited ends with : " .pdf " I can't delete those bookmarked sites. It stays there.

I made a couple bookmarks. These bookmarked sites end with the extention: '.pdf'. Its a link that i can directly see/download the PDF file. Now that i dont need them anym… (read more)

I made a couple bookmarks. These bookmarked sites end with the extention: '.pdf'. Its a link that i can directly see/download the PDF file. Now that i dont need them anymore, i want to delete them. But when i open the bookmarks, right-click on the bookmark and press 'delete', it wont delete. It stays right where they are. Other bookmarks can be deleted, but those that are direct link to a pdf file cant.

Asked by iillkkaayy 6 years ago

Answered by guigs 6 years ago

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Can sync be paused?

The only way to pause sync is through Options\Preferences, then signing out of sync. By then, the damage is done. Users should be able to pause sync by easier access, as … (read more)

The only way to pause sync is through Options\Preferences, then signing out of sync. By then, the damage is done. Users should be able to pause sync by easier access, as well as set the cycle of syncing at the user\'s discretion.

Asked by ineuw 2 years ago

Answered by the-edmeister 2 years ago

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Migrated from firefox ESr to firefox, bookmarks and passwords are not imported

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved … (read more)

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved passwords back?

Asked by Flyer7000 1 year ago

Answered by Flyer7000 1 year ago

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Bookmarks have all disappeared since last Windows 7 enterprise update. I can't restore them from by backup

Hi, I am using FF bokmarks since Years without any issues. I regularly backup them. Since the last windows 7 enterprise update they have all disappeared and I can't re… (read more)

Hi, I am using FF bokmarks since Years without any issues. I regularly backup them. Since the last windows 7 enterprise update they have all disappeared and I can't restore them from my backup file.

I get the message "Unable to process the backup file"

Please can you help me to sort this out as I am using bookmarks for professional usage?

In addition, please let me know if I can get a readable vision of all bookmarks saved in my backup file?

Thanks a lot

Philippe

Asked by phbull 3 years ago

Answered by John99 3 years ago

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After windows auto. update to 1607 & removal, firefox crashed and I have completely lost all bookmarks, any way to recover??

After automatic windows update to version 1607 and subsequent removal of same, using firefox for online billpay and when I closed the browser it seemed fine. When I went … (read more)

After automatic windows update to version 1607 and subsequent removal of same, using firefox for online billpay and when I closed the browser it seemed fine. When I went to restart, screen came up to ask if I wanted to start in safe mode. I did not click for safe mode and after finally getting firefox to reopen, all data was gone. No bookmarks. Tried to trouble shoot but no success. Any help greatly appreciated.

Asked by frustrated14218 3 years ago

Answered by FredMcD 3 years ago

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how do override firefox on a site I want to bookmark that is listed as untrustworthy

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (read more)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

Asked by biznetguy 1 year ago

Answered by jscher2000 1 year ago