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Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (read more)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 4 days ago

Last reply by Kiki 1 hour ago

Clearing RECENT history deletes ALL history!

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I… (read more)

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

Asked by boardmanwj 4 hours ago

Last reply by jscher2000 3 hours ago

How to delete data from Browser

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from… (read more)

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from Clear Recent History, have it set for Everything and have all the boxes checked, how is it when I visit a certain website it still show me log into there website? I thought if I delete the everything( cookies, cache ) this wouldn't be the case. Is there a way for the browser to be completely clean from all? thanks

Asked by email4321 1 day ago

Last reply by cor-el 5 hours ago

retrieve passwords and logins

I either lost or deleted all my logins and passwords. Is there a way to retrieve them? All files are backed up on my external hard drive if needed to restore Thanks … (read more)

I either lost or deleted all my logins and passwords. Is there a way to retrieve them? All files are backed up on my external hard drive if needed to restore

Thanks

Asked by jimmygreek 12 hours ago

Last reply by cor-el 10 hours ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 6 days ago

Last reply by cor-el 12 hours ago

Chinese hackers

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chi… (read more)

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chinese pictures. Please see the attached images. I have no idea how long they have been there prior to being so bold to openly show themselves. I certainly have no idea of what they have uploaded or downloaded on my laptop. How can I get rid of them and what can i do to prevent them coming back? I know a lot of weird things have been going on in my computer that I have absolutely no reason nor explanation for. this has been going on for at least the last couple of years or more. I have had 3 computers to crash in a short period of time which I feel they have done. Spyware shows I have had a keylogger for a long time but all of the files it takes me to are protected and I have not been able to delete them. BillCowanjr@gmail.com

Asked by BillCowanjr 1 day ago

Last reply by FredMcD 18 hours ago

Firefox does not display webpage correctly on startup

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much… (read more)

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much appreciated. Thank you.

Asked by JK 4 days ago

Last reply by FredMcD 18 hours ago

default browser

i started out with mozilla firefox in 2004 when i was 52 years old. back then there was nowhere near as many things to choose from. my name is cliff cook, i want to make … (read more)

i started out with mozilla firefox in 2004 when i was 52 years old. back then there was nowhere near as many things to choose from. my name is cliff cook, i want to make mozilla firefox my default browser,and i also would like to know if mozilla is still getting the donation that i made to them every month as long as that account is open.sorry about taking so long but i never could type very fast. i cant get into my email and i dont know where to go from here.

Asked by samgel_2004 1 day ago

Last reply by FredMcD 1 day ago

How do I delete Pocket?

How do I delete this Firefox Pocket? It looked like it might be useful for me to put web pages, etc., so I added it as firefox suggested. Now it's sending UNSOLICITED … (read more)

How do I delete this Firefox Pocket? It looked like it might be useful for me to put web pages, etc., so I added it as firefox suggested. Now it's sending UNSOLICITED stuff to my email which I do not want or need or understood would happen.

Thanks for your help.

Asked by Txasslm 1 day ago

Last reply by gtclark1 1 day ago

не могу запустить брайзер Мозила Фирефокс.пишет что не удаёться загрузить мой профиль Фирефокс или возможно он отсутствует или удалён!Хотя я его удалила и заново загрузила на компьютер

bold text Здраствуйте!Я не могу открыть браузер Mozila Firefox.Пишет что не удалось загрузить мой профиль Firefox или он возможно отсутствует или удалён!Хотя ярлык на раб… (read more)

bold text Здраствуйте!Я не могу открыть браузер Mozila Firefox.Пишет что не удалось загрузить мой профиль Firefox или он возможно отсутствует или удалён!Хотя ярлык на рабочем столе!Затем я удалила и загрузила заново браузер-всё бесполезно!В чём причина?Не могу зайти и открыть этот браузер!Такого не было ни когда!Помогите.

Asked by jyliaz250581 1 day ago

Last reply by cor-el 1 day ago

Google terms after Firefox update

After the last Firefox update (83.0) it seems Google hyjacked my browser with asking to comply with their terms. There was no change of avoiding this popup even after try… (read more)

After the last Firefox update (83.0) it seems Google hyjacked my browser with asking to comply with their terms. There was no change of avoiding this popup even after trying not to use the "OK with all" button. Trying to suit the compliance with my choices took a great deal of time.

With the update I lost the most used links in my browserbar and when I open a new tab the same thing occured.

What went wrong and why did Mozilla "Let it happen"

Asked by Rene 1 day ago

Last reply by Seburo 1 day ago

I lost my phone & I don't have 2FA backup recovery codes for Bugzilla?

I lost my phone & I don't have 2FA backup recovery codes for Bugzilla. On that phone only I saved those backup recovery codes. I'm just frustrated about logging-in to… (read more)

I lost my phone & I don't have 2FA backup recovery codes for Bugzilla. On that phone only I saved those backup recovery codes. I'm just frustrated about logging-in to my Account. Please help me ASAP!

Asked by cyberdoctor0603 2 days ago

Last reply by FredMcD 2 days ago

r20.rs6.net taking over emails and rerouting

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters… (read more)

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters and numbers) and sometimes redirects. Do not know how to get rid of it. Really appreciate if someone knows how to resolve. Thanks

Asked by MJM MD 5 months ago

Last reply by jamesb22 3 days ago

I can't get or receive sound on zoom

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone… (read more)

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone? I plugged in a mic that I have,but it didn't help. I use an old web cam for visual, as my monitor has no camera.

Asked by trumpkinland 4 days ago

Last reply by FredMcD 3 days ago