Showing questions tagged: Show all questions

Firefox is saving my Bank account number

When I log into my Bank account on line, it saves my Account number which I don't want for security reasons. I am unable stop this. Can someone help me please. I have see… (read more)

When I log into my Bank account on line, it saves my Account number which I don't want for security reasons. I am unable stop this. Can someone help me please. I have seen one suggestion. "Settings/History/Change to "use custom settings in History, then remove check "Remember search and form history". this DOES NOT WORK. Any other help please?

Asked by Fogy 10 hours ago

Last reply by cor-el 9 hours ago

Passwords from previous versions

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used … (read more)

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used the Key3.db file for my saved logins, and it will not work with the newest version. I tried creating a new profile and pasting the logins.json and key3.db files, as suggested by an old Firefox KB article, but that doesn't work any more. Is there any way for me to get the saved logins out of the older JSON file with the Key3 file? I desperately need help with this, and would appreciate any that someone could give.

Regards, Brian Mercer.

Asked by Brian Mercer 11 hours ago

Last reply by cor-el 9 hours ago

Firefox lost my primary password

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password. I then noticed that it wasn't filling in passwords automatically.… (read more)

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password.

I then noticed that it wasn't filling in passwords automatically.

My primary password has disappeared as well as my stored passwords. When I try to set a primary password it tells me that it can't change the password.

I tried creating a new profile and that didn't fix it.

I can use firefox on other devices and all the information is there. But I can't get my passwords on my primary PC.

How do I fix this?

i'm running Firefox 105.0.1 (64-bit) on a Win 11 PC.

Asked by sbalzac 22 hours ago

Last reply by cor-el 13 hours ago

Secure Connection Failed when connecting to National Lottery

I get this when connecting to the National Lottery. How can I permit connection? Secure Connection Failed An error occurred during a connection to www.national-lottery.c… (read more)

I get this when connecting to the National Lottery. How can I permit connection? Secure Connection Failed

An error occurred during a connection to www.national-lottery.co.uk. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Asked by Charles 1 day ago

Last reply by cor-el 13 hours ago

Impact of changing Enhanced Tracking Protection settings?

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with a… (read more)

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with an issue encountered using their services. Those settings look like global settings that would affect all the websites visited, not just the vendors'. Is that correct? What are the implications here? Would this mean giving up Firefox protections?

Asked by draito 16 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

This scaring me!

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as… (read more)

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as you browse.....Add DuckduckGo to firefox.


AND THEN it looks as if you want to take total control of my computer!

 https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct#w_access-your-data-for-all-websites

Why do you want so much control over my computer??

Please explain.

Asked by bluesmobile1995 18 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Retreiving data from firefox

Hey! I had some precious data on Firefox send that i want to retreive. But since it seems to have shut down, how do I get that data back? I really need it since my websit… (read more)

Hey! I had some precious data on Firefox send that i want to retreive. But since it seems to have shut down, how do I get that data back? I really need it since my website heavily depends on it. Thanks in advance, Regards Team Communityinfluencer Communityinfluencer

Asked by GeorgeBelfort123 1 day ago

Last reply by cor-el 1 day ago

Firewall protection

I am not able to log into the Centralized Automotive Reservation System and keep getting a message that it is an insecure connection when I have been able to log in in th… (read more)

I am not able to log into the Centralized Automotive Reservation System and keep getting a message that it is an insecure connection when I have been able to log in in the past.

Asked by Joaquin.Pena 1 day ago

Last reply by cor-el 1 day ago

primary password

Hello, I opened my browser and i put in my primary password which is xxxxxxxxxxx or xxxxxxxxxx and 5 seconds later they both dont work i dont know what happend but i need… (read more)

Hello, I opened my browser and i put in my primary password which is xxxxxxxxxxx or xxxxxxxxxx and 5 seconds later they both dont work i dont know what happend but i need help

Asked by swifty zora 2 days ago

Last reply by Terry 2 days ago

window.addEventListener('storage' ...) not Firing When "Clear Data" Button Used from "Settings | Privacy and Security"

In JavaScript I did addEventListener('storage', ...), and it's working fine as long as I use localStorage.setItem(), .removeItem(), or .clear(). However, when I use the "… (read more)

In JavaScript I did addEventListener('storage', ...), and it's working fine as long as I use localStorage.setItem(), .removeItem(), or .clear(). However, when I use the "Clear Data..." button under "Settings | Privacy and Security" it seems the event does not fire. I noticed that in Chrome the corresponding settings option to clear all data does fire the storage listener, and this is the behavior I'm looking for.

Thanks.

Asked by matt.miller 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Version 105.0.1 Pop-Up blocker is not respecting exception list

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the … (read more)

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the pop up blocker off but I dont want to do that.

This worked before, but now it does not work correctly.

Bug issue?

Asked by rikko1964 3 days ago

Last reply by cor-el 3 days ago

msn.com has a security policy called HTTP Strict Transport Security (HSTS)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass s… (read more)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass security. IT may have blocks from my company as well. It works on edge and chrome so why not firefox?

Asked by thornelad 4 days ago

Last reply by TyDraniu 4 days ago

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 3 weeks ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Firefox deletes all cookies on exit - but I want to leave specific cookies saved

Hi, I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to de… (read more)

Hi,

I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to delete every cookie but save only some specific cookies For exemple, linkedin uses a dozen of cookies and two of them are used to store value for dark mode. Can i save only those two ?

Thanks in advance

Asked by racelking 4 days ago

Last reply by cor-el 4 days ago

Firefox opted me into studies?

I typically opt-out of crash-reporting and privacy invasive features yet when I checked my settings: "Allow Firefox to send technical and interaction data to Mozilla" was… (read more)

I typically opt-out of crash-reporting and privacy invasive features yet when I checked my settings:

"Allow Firefox to send technical and interaction data to Mozilla" was enabled along with "Allow Firefox to install and run studies".

Did I overlook on installation or was I opted-in by a Firefox update?

Asked by jackBower 4 days ago

Last reply by cor-el 4 days ago

browser.privacy.newtabpage.activity-stream.improvesearch.handoffToAwesomebar not working

I have set the regular browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. That works but setting "browser.privacy.newtabpage.activity-stream.i… (read more)

I have set the regular browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. That works but setting "browser.privacy.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work.

Asked by markpe38 4 days ago

Last reply by Dropa 4 days ago