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Still waiting waiting waiting for FB Purity plug-in update to get approved

Any idea why it is taking such a long time to get the updated version of FB Purity, 33.6 plug-in approved so that the end user (me) can download it? Firefox currently onl… (read more)

Any idea why it is taking such a long time to get the updated version of FB Purity, 33.6 plug-in approved so that the end user (me) can download it? Firefox currently only recognizes 33.2. It is available for Edge and Chrome. I prefer not to get tangled with the other options. If I do, it's probably going to be to dump FF altogether.

https://www.fbpurity.com/news/

Asked by dlafontaine2 1 week ago

Last reply by andmagdo 1 week ago

  • Archived

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 7 months ago

Last reply by cor-el 1 month ago

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 2 months ago

Last reply by TNorth 1 month ago

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Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 7 months ago

Last reply by cor-el 2 months ago

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"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (read more)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Asked by Heckle Spackle & Hyde 8 months ago

Last reply by saull28 2 months ago

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Voice Input Not Supported

Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I w… (read more)

Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I want to say on Google Translate, & I can't talk in voice chats on Discord (random examples). It always says that voice input is not supported. May I know why your browser doesn't support voice input?

Asked by Cookie 8 months ago

Last reply by carolclark12 2 months ago

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"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the … (read more)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 7 months ago

Last reply by TNorth 2 months ago

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Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (read more)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 7 months ago

Last reply by FredMcD 2 months ago

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Authenticator

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning Q… (read more)

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Asked by PetrSP7 7 months ago

Last reply by TyDraniu 2 months ago

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Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 7 months ago

Last reply by dh888 3 months ago

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Firefox Lesezeichen

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komm… (read more)

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komme aber an die Daten von der Festplatte. Habe mehrmals versucht die places.sqlite, Bookmarks und all die andern Daten, nach Anleitung vom Internet in meinen neuen PC ein zu spielen. Leider ohne Erfolg. Gibt es hier ein Problem mit Win 7 32bit(alt) zu Win10 64bit(neu). Über Tips und Anregungen wäre ich Dankbar.

Asked by peter.decher 7 months ago

Last reply by cor-el 3 months ago

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RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (read more)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 7 months ago

Last reply by oskars.grauzis 3 months ago

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connexion with e-services belgian government

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfull… (read more)

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Asked by monique-leroy 7 months ago

Last reply by firefox2017 4 months ago

  • Archived

Web Developer Tools

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to c… (read more)

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

Asked by jeremy.boetger 8 months ago

Last reply by jscher2000 4 months ago

  • Archived

When syncing between devices, the location of bookmarks in subfolders is not remembered

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.… (read more)

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.

I have the latest, stable, up-to-date versions of Firefox on all my devices.

The problem is when I save a bookmark on one of the computers at work or at home, and then the devices synchronize. Bookmarks between computers do not remember their position in the bookmark folders and are saved in the main folder.

I have already performed all the steps based on the instructions in this article, but the problem persists. ([https://support.mozilla.org/en-US/que.../1270667])

Asked by Yozz 8 months ago

Last reply by chuck9 4 months ago

  • Archived

Sync tabs doesn't work right

Hello, I'm using firefox sync with an own sync server. Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone … (read more)

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Asked by Daniel_WW 7 months ago

Last reply by Marcel Fröhlich 4 months ago

  • Archived

MacOS: Change the Shortcut for Next and Previous Tab

Hi, I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac'… (read more)

Hi,

I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac's.

We like to use CMD+[CTRL/SHIFT]+Left/Right. If there would a menu item for the two operations then it's quite easily do do via keyboard settings. But as that has been removed we're stuck with something which doesn't really work on notebook as there aren't any PGUP/PGDOWN keys ....

Please make it programmable or add the "Next Tab..." and "Previous Tab..." back to the Window menu.

Cheers.

Asked by casperghst42 8 months ago

Last reply by tjptaka 4 months ago

  • Archived

Image information on webside not possible

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen. Danke E. Palm Translation I can no longer c… (read more)

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen.

Danke

E. Palm


Translation I can no longer call up any image information on a website by clicking the image with the right mouse button. So far it was always possible.

Thanks for answer

E. Palm

Asked by elfriede.palm 7 months ago

Last reply by jscher2000 4 months ago

  • Archived

Location Sharing not working

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually a… (read more)

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Asked by jordan17 7 months ago

Last reply by jjanderson403 4 months ago

  • Archived

Not showing comments in certain websites

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't… (read more)

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Asked by Ausemika 7 months ago

Last reply by csts 4 months ago