Showing questions tagged: Show all questions
  • Solved

When printing bank statement part of document is completely blacked out

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the stateme… (read more)

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the statement which are also in a table format print tine. I do not have the problem when using Microsoft Edge (same desktop) or Safari (iPad) and I am using the same printer for all three browsers. The statement utilizes Acrobat Reader so I first uninstalled and then reinstalled Acrobat Reader. The problem persisted. Clearly, the problem is with Mozilla Firefox. I have taken all the steps suggested in "Fix printing problems in Firefox" to no avail. This included resetting all Firefox printer settings. Since it is my bank statement I cannot send you a copy of the printout. However, I will say that the Mozilla Firefox print preview does not show any portion of the document being blacked out - it only occurs upon printing and only when using Mozilla Firefox.

Asked by bobcard 1 hour ago

Answered by jscher2000 1 hour ago

  • Solved

Blocked Firefox Startup page

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-k… (read more)

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm which appear on starting the Firefox. I checked for the malwares the PC with several antivirus software. I uninstalled Firefox and reinstalled it without saving data from the previous versions, with no success. I tried all methods offered by the Firefox Help, but does not work. Please, help me to fix the problem. I am attaching screenshots to illustrate the problem.

Thank you, Katalin

link broken to avoid misclicks and malware -Andrew

Asked by Katalin 3 days ago

Answered by Katalin 34 minutes ago

  • Solved

Google Calendar

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sideb… (read more)

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sidebar Calendar in GMail works, but the "standalone" calendar site does not work.

I checked this in a Chrome browser and there is no problem - it all works fine. The problem is only in the Firefox browser.

Is anyone else having this problem or have any suggestions?

Asked by kentabachnick 5 hours ago

Answered by cor-el 2 hours ago

  • Solved

Lost passwords when I Refreshed Firefox

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can … (read more)

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can I do to get all my pwords back? Thanks for your help.

Asked by bobbob3 22 hours ago

Answered by FredMcD 19 hours ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 2 days ago

Answered by jscher2000 2 days ago

  • Solved

bookmarks menu (turned on in customization)

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (gra… (read more)

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (grayed out) and even when I attempt to to restore bookmarks from an earlier date it does not correct the issue.

I have restarted the computer.

I have restored bookmarks after deleting them all.

I have attempted to backup bookmarks (before trying to remove them) and no matter what that folder won't budge from the right side of my bookmark menu. I can make it disappear by turning off bookmark menu but that's not useful to me. (Did you know that when you back up bookmarks - firefox puts them into a json extension! Try to restore that file - it's NOT even an option! Rather the options are import from this browser or that one - that's another issue all together so let's set it aside for another time.)

I am totally frustrated because I am almost 100% certain that this done by me in my speedy way, trying to drag a bookmark to the folder rather than hitting the star and putting it in the appropriate folder.

The only thing I haven't done is uninstall this firefox and reinstall it. I am a bit scared to do that. I have been a firefox user early on. How do I save these bookmarks without creating the same issue again? I don't want to go through the entire ordeal only to find out something is corrupted in my profile. What then.

Ideas would be help me a great deal. Please be patient. I am used to doing things on my own but I can follow directions. The only problem I have is that pesky file that won't be dragged, or deleted, or moved in any fashion. Is there a bookmark cloud on mozilla where I can just reinstall my bookmarks, passwords and add-ons without a lot of hassle? I sincerely have done all I know how to do.

Thanks for your help.

Asked by cvillegal 23 hours ago

Answered by jscher2000 13 hours ago

  • Solved

Constant Reconnect exclamation triangle even after going through reconnect steps

I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Fir… (read more)

I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Firefox -- still there.

Asked by Megan 5 hours ago

Answered by Megan 3 hours ago

  • Solved

Deleting "Other Bookmarks" on toolbar

An update of Firefox today left me with a toolbar with precious acreage devoted to the large, clumsy and unnecessary "Other Bookmarks" tab. I read on this help site the … (read more)

An update of Firefox today left me with a toolbar with precious acreage devoted to the large, clumsy and unnecessary "Other Bookmarks" tab. I read on this help site the technical solutions, which are way over my head (it is not even remotely clear how to get an "address bar," much less enter software instructions in it!). For the rest of us dummies out there, can someone tell me if it is possible to get rid of this Other Bookmarks button? (I say it is unnecessary because clicking on the very compact right-pointing double arrow-heads always takes one to Other Bookmarks -- no need to waste toolbar space with the actual words!). I have not found any solution to this problem. In my view, it was a bad idea to "add" this feature--it should be removed in future updates!

Asked by tarr123 1 day ago

Answered by cor-el 23 hours ago

  • Solved

Google Meet Sharing Screen

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't recei… (read more)

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't receive this message when I try it in Google Chrome. I've been able to share my screen in Google Meet when using Firefox in the past, but don't remember the last time I did. So, not sure when this issue really started. I would like to continue to use Firefox for this function, so any assistance is greatly appreciated.

Asked by s-coressel 6 hours ago

Answered by Scribe 6 hours ago

  • Solved

Personal bar for bookmarks

Hello, Sorry I am not English so I will try to be clear. I haven't found the answer to my question on the forum. I have bookmarks in folders or with their icons in my "pe… (read more)

Hello,

Sorry I am not English so I will try to be clear. I haven't found the answer to my question on the forum.

I have bookmarks in folders or with their icons in my "personal bar" under the adress bar. Previously, with my older computer, I had no problem, but now, I have automatically "autres marque-pages" (other bookmarks ?) that appears on the right of this bar, and it wasn't the case before. I don't understand why, only my personal bookmarks should appear.

I am attaching a picture of it.

Anyone has a clue ?

Thanks

Asked by wokgui 1 day ago

Answered by terauck 17 hours ago

  • Solved

Firefox extension PUP flagged by Malwarebytes

why did Malwarebytes flag THIS AS A PUP OPTIONAL PCVARK and what does it mean? C:USERS\PAUL\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5EVGVEX9.DEFAULT-RELEASE\EXTENSIONS\… (read more)

why did Malwarebytes flag THIS AS A PUP OPTIONAL PCVARK and what does it mean? C:USERS\PAUL\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5EVGVEX9.DEFAULT-RELEASE\EXTENSIONS\{246C9D65-51E6-4B0C-9CCF-B081BF9242}XPI

which extension is it? should it be whitelisted or removed? my first scan ever with malwarebytes.

Asked by pgriffiths 22 hours ago

Answered by jscher2000 14 hours ago

  • Solved

Text is crummy

When I display a page with text it is really bad in firefox but not any other browser that I have. This just seems to have happened. I am on Windows10. Sometimes when … (read more)

When I display a page with text it is really bad in firefox but not any other browser that I have. This just seems to have happened. I am on Windows10. Sometimes when the page loads the text is great, but only for a second and then goes bad - I think the term is pixily?

Asked by bwilson21 23 hours ago

Answered by bwilson21 17 hours ago

  • Solved

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Firefox Nightly on Dell optiplex 745 Windows 10 latest update: Videos arte black, only previews work. Safe Mode works, removing UBlock Origin does not.

Why did this begin with the latest Windows update? How can I fix it? Web is unusable without the adv blocker. Edge and 745 with older windows preview are not affected … (read more)

Why did this begin with the latest Windows update? How can I fix it? Web is unusable without the adv blocker. Edge and 745 with older windows preview are not affected

Asked by Ben 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Firefox slows or even freezes when typing text

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and d… (read more)

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and delete some.

I have Refreshed Firefox and removed the Adblocker add-on, which I thought might cause the problem, but the problem persists.

Any idea how to tackle this?

Asked by jan.haverkamp 2 days ago

Answered by jan.haverkamp 1 day ago

  • Solved

Unable to display (Gravatar avatar) image on Firefox

Hi there, I'm building my first website. When I log in (jam-works.org/wp-admin) the very right end of the top bar in the 'dashboard' menu shows a blank, empty box where … (read more)

Hi there,

I'm building my first website. When I log in (jam-works.org/wp-admin) the very right end of the top bar in the 'dashboard' menu shows a blank, empty box where my avatar or pic or Gravatar or whatever should be ("1of2" below). The profile section from which to change this displays that same blank square with a link: "You can change your profile picture on Gravatar".

Which I've done. When I open jam-works.org/wp-admin with another browser, it displays the picture ("2of2" below), but I really don't want to use other browsers. I tried Firefox 'Options', 'Privacy & Security' and 'clear data', rebooted but no luck.

Can someone please help? I'm older than technology, so please type slowly so I can understand. Seriously. I just found out that an "Ethernet" isn't a thing to catch the Ether Bunny with, sooooo, yeah - please kinda spell it out for me if you can.

Thanks!

Asked by Jack Manhattan 2 days ago

Answered by cor-el 2 days ago

  • Solved

Does Firefox use something in Google services?

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found … (read more)

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found on this server. That’s all we know." while using Firefox. I copy the link and paste it into the browser Edge and the site comes up no problem. Does firefox used a cached version of Google while Edge does not? Is there a way to resolve this?

I decided to stop using Google some time ago so made the full time change to Firefox and a different search engine. A tad bothersome that Google is still there. Not really interested in going to MS Edge...

Asked by mojotre 1 day ago

Answered by cor-el 1 day ago